Lyft

www.lyft.com
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Lyft Reviews

Updated March 5, 2015
Updated March 5, 2015
154 Reviews
3.3
154 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Logan Green
67 Ratings

Review Highlights

Pros
  • Make money to drive people around, very flexible hours and meet new people (in 13 reviews)

  • Flexible schedule and you can adjust your hours later on also (in 13 reviews)


Cons
  • rating system that still does not truly reflect the drivers or passengers) (in 21 reviews)

  • The wear and tear on your car, pay is not dependable as it fluctuates constantly (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Drivers wanted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lyft

    Pros

    Choose your own hours, drive say or night. The pay is pretty good and most people you meet are nice. Networking is great

    Cons

    They advertise making 25 or more an hour but people have to remember to look at their profit margin. Your actually making close to 15 but that's not bad either.

    Recommends
  2.  

    Recruit, mentor, and driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lyft

    Pros

    Can make good money once your make it to the mentoring role and even more once they invite you to be a recruiter.

    Cons

    tons of miles on your car! I put 30k on last year along and I spend a third of my time off the road recruiting and mentoring

    Advice to ManagementAdvice

    Wish there was a direct line to contact them, everything has to be done over email

  3.  

    Fun and smart co-workers in a company driving innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Lyft full-time (less than a year)

    Pros

    Unlimited PTO, free lunch, great culture of fun & nice yet hard working employees, good perks, room for career advancement, dog friendly.

    Cons

    HQ not on direct public transit line; must be able to pivot and problem solve in a fast paced environment

    Advice to ManagementAdvice

    I'd like to see HQ invest and partner with more local organizations

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    A dream job but you have to love working at night.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lyft

    Pros

    Set your own hours

    Cons

    App glitches, Must work nights to make money.

    Advice to ManagementAdvice

    Nothing really good job.

    Recommends
    Positive Outlook
  6.  

    Great source of between job or side "fun money" income

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Current Contractor - Lyft Driver in Denver, CO
    Current Contractor - Lyft Driver in Denver, CO

    I have been working at Lyft as a contractor (more than a year)

    Pros

    Make your own hours
    Drive where you want
    Meet many new people (passengers and other drivers)
    Get to see much of the city you live in/near
    Awesome support from the members of the community

    Cons

    Hard to get in touch with support (they just ask you to use the FAQ)
    Puts many miles on your car quickly if doing full time
    Some passengers can really be annoying/rude (but this is a given I feel as well)

    Advice to ManagementAdvice

    Leave the fare structure alone (or increase it a little), especially with gas prices back on the rise.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lyft full-time (more than a year)

    Pros

    Make your own hours
    Easy fun money
    Great community of drivers
    Drivers get tips

    Cons

    Sometimes business is slow
    It's still in the start-up phase so things change a lot!

    Advice to ManagementAdvice

    Increase fairs for drivers
    Need accessible support for drivers and passengers

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    It was a good startup before Uber came along

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in San Francisco, CA
    Former Employee - Software Engineer in San Francisco, CA

    I worked at Lyft full-time (less than a year)

    Pros

    You work on a product that is used by millions of people.
    Products were rolled out quickly.
    Coworkers seemed dedicated to succeed.
    Monthly all hand meetings and weekly engineering meetings kept you up to date on what was happening.
    Perks were good, nice office, nice deck of the roof, nice lunch.

    Cons

    The HQ building is a couple blocks from BART. Homeless people camp on the sidewalk across the street. Walking around at night could be scary or very interesting.
    The outlook for the company is not as bright as it was in 2013. As a Lyft employee you thought Uber was beatable. After several of Ubers huge funding rounds, competing with Uber seems foolishly optimistic.
    Too much technical debt in Engineering...this is the trade off you take with pushing out products quickly.
    Lots of turnover. I left, my boss left, his boss left, the COO left.

    Advice to ManagementAdvice

    Create a product that can exist outside of Ubers shadow.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    No respect for their drivers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lyft Driver in San Francisco, CA
    Current Employee - Lyft Driver in San Francisco, CA

    I have been working at Lyft

    Pros

    flexible schedule allows you to work when you want

    Cons

    No support with the expenses of maintaining and fueling your vehicle. They saturate the city with drivers so earnings have plummeted. They have set unrealistic pricing expectations with their promotions. When the rates go back up customers take it out on the drivers in the form of poor ratings. I am beginning to see more younger drivers in cars that are filthy and unsafe

    Advice to ManagementAdvice

    Set a price structure that allows drivers to earn a fair living and have live customer service. When Lyft does respond to peoples concerns they are patronizing and dismissive. They see every driver as easily expendable and they value NO ONE. This is in direct opposition to the manner in which they market themselves

    Doesn't Recommend
  10.  

    Driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lyft Driver in New York, NY
    Current Employee - Lyft Driver in New York, NY

    I have been working at Lyft

    Pros

    Good hours. Freedom to set hours.

    Cons

    Low rates. Driver neglect.

    Advice to ManagementAdvice

    Increase fare.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Easy

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Lyft Driver in Memphis, TN
    Current Employee - Lyft Driver in Memphis, TN

    I have been working at Lyft

    Pros

    Fast direct deposit
    Easy set-up
    Make your own hours
    Operates 24 hours per day

    Cons

    Cant reach customer service
    Can't change driver photo without submitting email request to staff with delays
    Cant reach passenger once ride has ended
    Rating system is severely flawed;terminated if rating falls below the equivalent of an A-
    GPS issues and some difficulty finding locations of passengers in club street areas

    Advice to ManagementAdvice

    Change the issues that drivers constantly complain about

    Recommends
    Positive Outlook
    No opinion of CEO

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