Lyft

  www.lyft.com
  www.lyft.com

Lyft Reviews

Updated December 19, 2014
Updated December 19, 2014
132 Reviews
3.3
132 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Logan Green
57 Ratings

Review Highlights

Pros
  • Make money to drive people around, very flexible hours and meet new people (in 13 reviews)

  • Flexible schedule and you can adjust your hours later on also (in 13 reviews)


Cons
  • rating system that still does not truly reflect the drivers or passengers) (in 21 reviews)

  • The wear and tear on your car, pay is not dependable as it fluctuates constantly (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Fun place to work.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lyft

    Pros

    good coffee. like the cereal selection.

    Cons

    Don't like the hipsters around this place.

  2.  

    Fast-paced and exciting place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA

    I have been working at Lyft

    Pros

    -transparency into the company and all business decisions
    -high impact
    -interesting technical problems that are tangible in the real world
    -great culture

    Cons

    -not enough process around certain things
    -not good if you don't like dogs

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Best work culture ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA

    I have been working at Lyft full-time (less than an year)

    Pros

    - Impact in the community building a product that matters.
     - Very smart coworkers.
     - Fun environment.
     - Lots of events.
     - Great engineering culture.
     - Great lunches + all sort of different snacks.
     - Time off whenever you want it, and as much as you want.

    Cons

    No cons really, working at Lyft has been an amazing experience so far.

    Advice to ManagementAdvice

    Please focus the effort on making sure the culture of the company doesn't change, as the company grows.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great money, great risk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lyft Driver in Pittsburgh, PA
    Current Employee - Lyft Driver in Pittsburgh, PA

    I have been working at Lyft as a contractor (less than an year)

    Pros

    Wages; networking opportunities; flexible schedule; work in my own setting; work as much as I want; twenty word minimum is annoying.

    Cons

    When I have gotten in accidents, Lyft has not helped but only penalized me for notifying them; customer damage to outside of car is also something they are unhelpful with.

    Advice to ManagementAdvice

    Direct resources to fix the drive platform. I can't see where prime time is in 90% of instances, and it's been this way for months.

    Recommends
    Negative Outlook
  6.  

    Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lyft Driver in Chicago, IL
    Current Employee - Lyft Driver in Chicago, IL

    I have been working at Lyft full-time (less than an year)

    Pros

    In chicago, Lyft had its potential growth where My mentor explained every thing that a driver suppose to know before start driving. As a driver, you are the boss of your own schedule. Its fun working environment where people are very nice.

    Cons

    Before start driving do have knowledge about the streets.
    Red light cameras and speed cameras watch for them.

    Advice to ManagementAdvice

    Provide thorough information about insurance coverage in every situations to drivers.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Innovative company

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lyft

    Pros

    Flexibility, pay, freedom and fun

    Cons

    Constantly changing interface, bus model, etc

    Advice to ManagementAdvice

    If its not broke, don't fix it

  8.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lyft

    Pros

    Pay can be good on busy weeks.

    Cons

    Can be slow at times

    Recommends
    Neutral Outlook
  9.  

    Driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lyft Driver in San Diego, CA
    Current Employee - Lyft Driver in San Diego, CA

    I have been working at Lyft

    Pros

    Very easy in terms of picking up and dropping off. Work when ever you're available. Perfect for college students.

    Cons

    Will get slow during the weekdays. Inconsistent with amount of how much $ you make

    Advice to ManagementAdvice

    Not to hire too much drivers. City are saturated with random drivers where the community are losing top drivers business

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    FRUSTRATED!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lyft Driver in Nashville, TN
    Current Employee - Lyft Driver in Nashville, TN

    I have been working at Lyft

    Pros

    Weekly pay.............fun,no uniforms, time for life

    Cons

    Too may drivers...................not enough support, too long of a time for issues not being resolved, too many fees

    Advice to ManagementAdvice

    There need to be a home office in Nashville, Tn..........There needs to be one on one communications with support, instead of emailing to resolve issues. LIVE phone #'s
    There is NOT enough promotions going on and not enough advertisement.....................If Lyft is going to make it, lyft has to get involved in partnering with special events and promotions.Stay involved!
    This is a big business in Nashville, Tn...........
    I have talked with my customers and they prefer lyft, not Uber, I also drive for them, but prefer Lyft!
    There need to be a daily cap on the # of drivers out on SHIFTS............you want to know why drivers get frustrated............ask, at any given time, there are too many drivers out. There should be shifts......and more initiatives for the drivers and discounts for drivers......
    You took away mentoring sessions, that was NOT a good thing, get them back! AND TOO may fees!
    $4.00 rides do not pay for our gas,.....there should be a min of $8.00 MINUS YOUR 20%=1.60 FEE, LEAVING DRIVERS WITH a payment of at least a $ 6.00 ride, passengers requesting rides have that amount, and are willing to pay that, plus a tip. Try taking 17% instead of 20%, Lyft can still be a profitable business.....do the MATH! Drivers still have taxes to pay at the end of the year, plus wear and tear on their cars!
    Who ever is responsible for relationship with the drivers, needs to beef their job up, quit being negligent in responding back to the drivers
     You need to have an office to where current seasoned drivers can have a position to work in that office,, that knows the ends and out of this business in their city,
     There are drivers that have many degrees, and could help Lyft within their home city! (marketing,social media,publications,promotions, and event planning) Use their expertise to promote the business.....

    ASK DRIVERS what they want, you may be surprised......

    Recommends
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Fired for safe work practices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lyft Driver in Sacramento, CA
    Former Employee - Lyft Driver in Sacramento, CA

    I worked at Lyft as a contractor (less than an year)

    Pros

    Work when you are available.

    Cons

    Wear and tear costs on vehicle greater than your income, and they keep lowering the income paid to drivers. As a driver you will work only so long as your passengers give you a good review. I was terminated for not taking three adults and two full size wet dogs for a Lyft. I was terminated for not finding them another vehicle, as if we get paid for handling customers that regularly abuse the capacity of a standard car. People will puke in your car and few will tip.

    Advice to ManagementAdvice

    I will never have a positive thing to say about Lyft.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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