Lyon Workspace Products

  www.lyonworkspace.com
  www.lyonworkspace.com

Lyon Workspace Products Reviews

Updated November 25, 2014
Updated November 25, 2014
21 Reviews
2.3
21 Reviews
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Peter Washington
17 Ratings

Employee Reviews

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  1.  

    God Bless the ghosts of Lyon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager in Los Angeles, CA
    Former Employee - District Manager in Los Angeles, CA

    I worked at Lyon Workspace Products full-time (more than 10 years)

    Pros

    Great company with a rich history, People for the most part a good people from the heartland. Lots of products to fill storage solution needs,. Even though my position was recently eliminated coming out of bankruptcy I was given a great severance package to carry me through to my next position the owners care about people.

    Cons

    Plain and simple lack of knowledge and lack of leadership from theTop. mode and there is no sales plan for the future. The total philosophy now is to cut costs to be profitable and there is no direction on how to be sucesesful selling, there was some direction on selling from a couple regional managers but they were cut because they did not go along with the cost cutting phylosphy

    Advice to ManagementAdvice

    The owners should take charge again and listen more to the regional managers the people put in charge will slowly bring you down to a 40 million dollar company. You need to make him listen to advice from experienced people.
    they do not have the experience needed The leadership style sucks big time. You have a company walking around in fear. Leadership by fear is not leadership ....

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Not bad, but a constant moving target

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager
    Former Employee - District Manager

    I worked at Lyon Workspace Products full-time

    Pros

    You have the ability to build your own territory and customer base. Flexibility to build your own schedule within reason. Good middle management.

    Cons

    Arbitrary quotas, sales people are dealing with too many other things than sales. (tons of paperwork) Base pay is not in line with others in the industry. Territories continue to shift, making it more difficult to build and maintain your customer base. Lots of work outside of standard business hours.

    Advice to ManagementAdvice

    Cut down on the paperwork and allow your sales people to sell. Do what you can to finalize the reorganization as soon as you can, it is still making the customer base a bit nervous.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    This company brings dysfunctional to a whole new level...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager
    Former Employee - District Manager

    I worked at Lyon Workspace Products full-time

    Pros

    The list of pros is short but previous reviews about some degree of schedule flexibility, the company car, and the fact that you collect a paycheck are all valid. Don't be fooled by the promise of high commission payouts- you have minimum monthly quotas to meet first, and unless you have an established territory (which is nearly impossible with the constant redefining of areas) you're never going to collect a substantial commission check. And let's not forget the fact that you also get your allowable commission money docked if you give additional discounting to a customer in an effort to try and close a sale, which you almost always have to do if you want any business based on the company's less than transparent pricing structure. Insurance is now a high deductible plan and some of the cost burden has been passed on to the employees, which is understandable with the current economic climate, but when the base salary is already low by industry standards it's essentially a deduction in pay, not a benefit.

    Cons

    There really are too many to list. The company's recent bankruptcy and subsequent restructuring did little to help the reputation for poor quality, high pricing, late delivery, and high sales turnover that had already been established years before they filed for Chapter 11. Customers have been angry for a very long time and as a District Manager visiting these accounts you can expect to get reamed out, laughed at when you ask them for a chance at earning their business again, given the cold shoulder until you stop contacting them, or some combination of all of that. The home office in Illinois loves to pass all accountability back onto their field personnel or even the customers themselves because they point blank just don't appear to care and seem to only want to end their day and go home- they don't have to go and face these customers in person, so their attitude comes off as bitter, rigid and unsympathetic. The prevailing opinion is that it is "inside" sales vs. "outside" sales and as a result morale is exceedingly low from both camps. Communication from the top down is nearly non-existent resulting in a rampant rumor mill and concern that your job is on the line because of the constant changes made, most of which are closely guarded secrets until the rumors get out of control and have to be addressed. Upper management is rarely helpful and some of them are so mired in the politics that have existed within the company for years that you can't trust them even when they do communicate. Distrust exists among the sales force as well since the territory lines are constantly shifting and it's a culture of "every man for himself" as some try and meet the unattainable established quotas by pilfering sales from others. Some Regional Managers let this happen with the District Managers they prefer, or to buffer their region's numbers. The product offerings compared to the competition are weak and marketing planning and execution is awful- no innovation from a company in a time where it is a necessity to stay relevant won't earn you any more credibility with your customer base.

    Advice to ManagementAdvice

    Take a look closer to home for where the problems lie and stop allowing the blame to be put on your sales personnel for everything- there are many more factors that have led the company down its current day path. Concentrate on areas that aren't successful and actually drill down to the problem instead of just combining them into larger territories where the accounts that don't give enough business will hopefully just disappear. Make your intentions for the future of the company and the direction that you want to take with it clear with your employees and your customers and put an end to the gossip once and for all. Promote a team atmosphere and focus on regaining trust of the company both internally and externally. Or just cut your losses, salvage your investment by leaning everything out as much as possible to swing the company well within the black, sell to the competition, and call it a day.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    District Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lyon Workspace Products

    Pros

    Get to travel out of the office and see interesting construction projects

    Cons

    Normal everyday cons you find at any other company

  6.  

    Way to distroy a 100 year old company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager
    Former Employee - District Manager

    I worked at Lyon Workspace Products full-time (more than an year)

    Pros

    There are no pros, except for the name.

    Cons

    Is the worst company I evere worked for. The product is overpriced with no quality control. The minutiae of notes, paperwork, notes, tracking, notes and more notes is more important then the actual sale. They filed for chapter 11 bankruptsy and was purchased as a whole by a buying group. The company slashed 3/4 of the sales force, and 1/2 of the inside personel. The company kept all the Regional Managers though! (YES MEN) The territories are massive and un-managable. They will sell to the enduser direct and screw there distribution channels.

    Advice to ManagementAdvice

    Fire everyone from the Regional Managers on up. Talk to your sales force (NOT THE OLD ONES THAT ARE YES MEN) for there input, and actually listen to them!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Worried every day the company would close up shop.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lyon Workspace Products full-time (more than an year)

    Pros

    Paycheck, insurance, company car and thats it.

    Cons

    Low salary, no opportunity for commissions, lack of management, inside people were against outside sales, worried about production, lack of new products. Request a visit to the corporate headquarters and it will show you everything the company believes in. Terrible facilities with mold growing in the basement where they do training. Water fountains that you can not drink out of due to water contamination. The building hasn't been properly maintained in decades. I would have declined the position had I done a visit. It just proves they are a poorly run company that just does the bare minimum to get by.

    I made the mistake of reading the other reviews and dismissing them. BIG MISTAKE!!

    Advice to ManagementAdvice

    Cut your losses and sell the LYON name. That is the only good thing left about the company, the name.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    The most unprofessional place I have ever worked. The whole managment team, from the regional managers on up need to go!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager
    Former Employee - District Manager

    I worked at Lyon Workspace Products full-time (more than an year)

    Pros

    The only pro is a company car, and a company fuel card. Just got smart phone within the last 90 days.

    Cons

    The company is more interested in the minutia surounding the sales, rather realy making a sale. To many reports and notes. Company computer system in ancient. The Regional managers are yes men, and need to grow a pair!

    Advice to ManagementAdvice

    The managment focuses on the Minutia of the sale. Not the sale. Reports and notes are there primary concern. The company filed Bankruptcy, and was purchased in 2013. The company kept most of the managment in place that got it to the bankruptcy stage in the first place. They cut the salesforce dramatically, yet expected to grow sales by an astronimical number. The prices are way out of line for the market, and the company will sell directly to the enduser behind distributions back. The territories are to big and with the latest round of cuts (of course during the Christmas holiday) the territories are doubling in size. Sales is a contact sport. Without people on the road, The Lyons sales plan will

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Peter Washington strictly a bean counter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager in San Francisco, CA
    Former Employee - District Manager in San Francisco, CA

    I worked at Lyon Workspace Products full-time (more than 10 years)

    Pros

    Great products, excellent sales force

    Cons

    Lousy management more interested in micro managing the sales force than paying a decent wage/commission to encourage hard successful work.

    Advice to ManagementAdvice

    Turn lose your sales force to do what they know how to do SELL. Not waste time with useless reports.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Wow.. Just wow!

    Current Employee - District Manager
    Current Employee - District Manager

    I have been working at Lyon Workspace Products full-time (more than an year)

    Pros

    Company Car, Company Cell Phone.... That's about it

    Cons

    Management, customer service, HR and almost all in the "Home Office" are useless. I worked there for over a year and it was the longest year of my life! I was what they call a "District Manager", realistically a B2B salesman that cold calls and peddles crap that most consider overpriced and poor quality. Nothing ever ships right from the warehouse and 95% of the time if you are lucky enough for things to get put on the truck right you are guaranteed that it will be damaged by the time it reaches your customers loading dock. Now this comes as no surprise based on the people that work there. I was "lucky" enough to be taken on a tour of the ANCIENT facility (which I was stuck in for 4 days training) and between the moldy ceilings, shag carpeting and 1960 decor I was able to meet the warehouse staff. I think the warehouse was staffed with local drunks and halfway house tenants. Seriously if you are thinking about working here, keep looking! Otherwise, use the free company car, free company gas and drive around to other employers to interview. This place was and still is a joke. How they are in business is a mystery.. Oh wait they almost did close their doors this year under a BK, but they were bought at auction... What to go Washington's you ruined a 100+ year legacy,

    Advice to ManagementAdvice

    Fire everyone and start over with Chimps.. Would be about the same leadership as now, but at least you could train them!

  11. 1 person found this helpful  

    Entry level position only

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager
    Former Employee - District Manager

    I worked at Lyon Workspace Products full-time (more than 5 years)

    Pros

    Gain expereience and training. Build relationships with distributors to find next position

    Cons

    Micromanagement and poor pay. You are disposable and do not receive respect.

    Advice to ManagementAdvice

    Respect and pay your district managers and stop treating them as disposable items.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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