Lyris

  www.lyris.com
  www.lyris.com

Lyris Reviews

Updated December 10, 2014
Updated December 10, 2014
112 Reviews
3.4
112 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
John Philpin
17 Ratings

Review Highlights

Pros
  • Location assuming you live in the east bay (in 6 reviews)

  • Free parking, soft drinks and coffee, and fruit (in 5 reviews)


Cons
  • Radical changes of Senior Management Leadership Team (in 10 reviews)

  • New CEO seems promising and has a strong vision (in 8 reviews)

More Highlights

Employee Reviews

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  1. 8 people found this helpful  

    Run... Really just run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Emeryville, CA
    Current Employee - Anonymous Employee in Emeryville, CA

    I have been working at Lyris full-time (more than 3 years)

    Pros

    Location assuming you live in the east bay. Free drinks and some cool people still here. That is it.

    Cons

    Where to start. New CEO (previous one not better). Company use to be someone one / something. At this point there is no leadership. People are just collecting a salary. It is just a matter if time before this business is done (bought out liquidation a style or bankrupted). Lots of upper management pressure yet they are all a joke. Not one of them cares about anything but their salary. Product lags, customers are not happy and life in general is not fun.

    Advice to ManagementAdvice

    Good luck. Things need to change drastically.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 6 people found this helpful  

    There are some great people, but the emporer has no clothes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lyris full-time

    Pros

    Really nice people for the most part, Free beer and wine fridge, Fresh fruit Wednesdays

    Cons

    It's email marketing, Personally I think the company is in a death spiral, big parties to release vapor ware, lost sight of its core products There is a lot of management by fire. I saw a lot of top management leave including the CEO.

    Advice to ManagementAdvice

    Quit being so quick to clean house your constant turn over makes you look like a disaster. People are unhappy. Focus on the products that brought you to the dance.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 6 people found this helpful  

    Run away, and run quickly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Success Manager in Emeryville, CA
    Former Employee - Customer Success Manager in Emeryville, CA

    I worked at Lyris full-time (more than an year)

    Pros

    - provided garage parking
    - free sodas
    - no one seems to care when you come and go so you can run errands during the day for hours on end
    - iphones are given to a couple of people
    - open floor plan

    Cons

    - very high turnover rate with all of the quality employees having left
    - executive team functions in a cover-your-ass style
    - sexism and ageism is pronounced
    - no clear directives or direction, absolutely no transparency
    - no room for advancement, don't expect to get beyond the role you were hired in to

    Advice to ManagementAdvice

    You've got to reach out to the board for help. They know you're floundering, they've made you push out previous leaders. Ask for help or just call it a day and cut your losses. You need to stop over promising and under delivering to customers. Focus energy on building out the new platform to really be something worthwhile. If you continue to use smoke and mirrors to avert attention, things will continue to crash down around you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 4 people found this helpful  

    Lots of Politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in San Jose, CA
    Former Employee - Marketing in San Jose, CA

    I worked at Lyris as a contractor (more than an year)

    Pros

    Decent pay, growing company, lots of opportunities.

    Cons

    Merged 4 companies at once - not pretty.

    Advice to ManagementAdvice

    Glad to hear they have since replaced most of upper management.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 4 people found this helpful  

    Lots of Vision, Scattered Execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Emeryville, CA
    Current Employee - Anonymous Employee in Emeryville, CA

    I have been working at Lyris full-time

    Pros

    -Many of the people there are cool, nice. Strong after-work culture amongst staffers.
    -Very nice and clean modern office
    -Smart people overall

    Cons

    -High management turnover in last few years with last CEO out after only 2 years
    -Disorganized HR function with questionable practices - lots of stressful and sudden "disappearances" of your co-workers
    -Always changing product strategy with nothing new really coming out - more talk than show
    -Frequent errors on payroll, other employee services
    -Hiring/promotions of friends of friends not based on qualifications or performance
    -Very political for a small company (150 ppl)
    -Inconsistent treatment of work policies from employee to employee -- some poor/average people allowed to work from home while others in similar roles forced to work onsite
    - high absenteeism amongst staff so hard to get things done
    -Lots of systems that you need to use, but no training given on how to use them!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    High energy competitive environment pulsing with a set of highly technical positive group of employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Emeryville, CA
    Current Employee - Anonymous Employee in Emeryville, CA

    I have been working at Lyris full-time (more than an year)

    Pros

    Great people, solid office of knowledge. Attitude and motivation is around moving their new product forward. Relaxed dress code and work hours in conjunction with an employee lounge of games and free drinks make long nights easier.

    Cons

    Sometimes too much pressure to do more with less. Does not always try to immediately replace talent, rather relies on backfilling employee responsibility which can result in overworked staff.

    Advice to ManagementAdvice

    Keep a positive attitude, check in with all roles often on what they may add to the table. Don't be afraid to admit mistakes, take more product training, and learn about how their predecessors might have failed.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 6 people found this helpful  

    Past Lyris Sales Team Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Executive in Menlo Park, CA
    Former Employee - Senior Sales Executive in Menlo Park, CA

    I worked at Lyris full-time (more than an year)

    Pros

    Excellent Benefits
    Average Base and Comp Package for Sales
    Support Team is terrific
    Engineering team is very responsive and helpful to Sales
    Team work is a manditory requirement
    Feature set is rich and offers all the bells and whistles that Marketeers need and require

    Cons

    Sales Quota is monthly not quarterly, although you might be the top sales person responsible for highes percentages of revenues per annum, if you miss your number one month, or two months, chances are you will need to start looking for another job. doesn't seem right but that's the facts.

    Beware of new manangement coming on board and bringing their own team, Upper Management lets this happen at the expense of employees who had seniority. Lead generation is through Salesforce and expect to make a lot of cold calls. If you bring on a client that is not a right fit for the company, chances are they will try and cancel their contract (1 year) and you will suffer a clawback, so no spammers!!!

    Lyris is five companies that merged together to offer a complete Portal Marketing solution, email marketing, web analytics, ppc, variable marketing reports, content and creation, open source API available for clients, and much more. Many customers only want to buy 1/3 of what they offer and really do not need or want the rest.

    Advice to ManagementAdvice

    Look at the revenues that each Sales person is contributing per year especially since your quota is monthly.

    Make sure that new upper Management in Sales, the VP or Director, are not giving preferential treatment to their hires and the sales people that they are bringing with them from a past company. Past company hires in bulk should be a red flag!

    Familiarize yourself with the top contributors of the team. If you are asking a sales person to assist with Collections, they are helping the company and that time they have taken out of their time for new business generation needs to be recognized as a positive not a negative. Afterall this is helping the company overall.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 7 people found this helpful  

    Stagnating company. Just stuck, and no growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Emeryville, CA
    Former Employee - Product Manager in Emeryville, CA

    I worked at Lyris full-time (less than an year)

    Pros

    * Nice office in Emeryville
    * SaaS Company
    * Nice way to enter in SaaS

    Cons

    * No growth
    * Stuck at 40 - 50M for last three years Still no growth. I left them in 2010 but still no growth after 3 years.
    * Not great working environment

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Feels like a startup but it's already public

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager, Support Enablement Tools in Emeryville, CA
    Current Employee - Manager, Support Enablement Tools in Emeryville, CA

    I have been working at Lyris full-time (more than an year)

    Pros

    Most non-political environment I've been around. Every attitude is about helping you do your job. Everytime someone gets hired it's an upgrade. Management team has a great pulse on the business. Operational control.

    Cons

    Location in Emeryville. Not exactly easy to get to or in the heart of Silicon valley. Moving-fast is good but increasing communication would be a big plus.

    Advice to ManagementAdvice

    Keep making great decisions. Give employees more incentive to stay by increasing equity - ESOP

    Recommends
    Positive Outlook
    Approves of CEO
  11. 7 people found this helpful  

    Abandon hope, ye who enter here ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineering Manager in Emeryville, CA
    Former Employee - Engineering Manager in Emeryville, CA

    I worked at Lyris full-time (more than an year)

    Pros

    At this point, few to none. A port in a storm, if you can't find anything else. Free parking, soft drinks and coffee, and fruit.

    Cons

    Long hours, no rewards for rowing a galley with no rudder or compass. Lack of product vision, direction, and fewer and fewer competent resources to achieve even keeping the boat afloat, much less moving forward. Customer churn is significant. Stability is much more of a fantasy than a dream.

    Advice to ManagementAdvice

    Focus less on Glassdoor reviews, and more on your next 'opportunity', stat!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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