Lyris Reviews

Updated September 22, 2014
Updated September 22, 2014
108 Reviews
3.6
108 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John Philpin
14 Ratings

Review Highlights

Pros
  • East bay employer with cool offices (in 6 reviews)

  • Free parking, soft drinks and coffee, and fruit (in 5 reviews)


Cons
  • Radical changes of Senior Management Leadership Team (in 10 reviews)

  • New CEO seems promising and has a strong vision (in 8 reviews)

More Highlights

Employee Reviews

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  1. 4 people found this helpful  

    Lots of Politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in San Jose, CA
    Former Employee - Marketing in San Jose, CA

    I worked at Lyris as a contractor (more than an year)

    Pros

    Decent pay, growing company, lots of opportunities.

    Cons

    Merged 4 companies at once - not pretty.

    Advice to ManagementAdvice

    Glad to hear they have since replaced most of upper management.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Lots of Vision, Scattered Execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Emeryville, CA
    Current Employee - Anonymous Employee in Emeryville, CA

    I have been working at Lyris full-time

    Pros

    -Many of the people there are cool, nice. Strong after-work culture amongst staffers.
    -Very nice and clean modern office
    -Smart people overall

    Cons

    -High management turnover in last few years with last CEO out after only 2 years
    -Disorganized HR function with questionable practices - lots of stressful and sudden "disappearances" of your co-workers
    -Always changing product strategy with nothing new really coming out - more talk than show
    -Frequent errors on payroll, other employee services
    -Hiring/promotions of friends of friends not based on qualifications or performance
    -Very political for a small company (150 ppl)
    -Inconsistent treatment of work policies from employee to employee -- some poor/average people allowed to work from home while others in similar roles forced to work onsite
    - high absenteeism amongst staff so hard to get things done
    -Lots of systems that you need to use, but no training given on how to use them!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    High energy competitive environment pulsing with a set of highly technical positive group of employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Emeryville, CA
    Current Employee - Anonymous Employee in Emeryville, CA

    I have been working at Lyris full-time (more than an year)

    Pros

    Great people, solid office of knowledge. Attitude and motivation is around moving their new product forward. Relaxed dress code and work hours in conjunction with an employee lounge of games and free drinks make long nights easier.

    Cons

    Sometimes too much pressure to do more with less. Does not always try to immediately replace talent, rather relies on backfilling employee responsibility which can result in overworked staff.

    Advice to ManagementAdvice

    Keep a positive attitude, check in with all roles often on what they may add to the table. Don't be afraid to admit mistakes, take more product training, and learn about how their predecessors might have failed.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 7 people found this helpful  

    Stagnating company. Just stuck, and no growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Emeryville, CA
    Former Employee - Product Manager in Emeryville, CA

    I worked at Lyris full-time (less than an year)

    Pros

    * Nice office in Emeryville
    * SaaS Company
    * Nice way to enter in SaaS

    Cons

    * No growth
    * Stuck at 40 - 50M for last three years Still no growth. I left them in 2010 but still no growth after 3 years.
    * Not great working environment

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 6 people found this helpful  

    Past Lyris Sales Team Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Executive in Menlo Park, CA
    Former Employee - Senior Sales Executive in Menlo Park, CA

    I worked at Lyris full-time (more than an year)

    Pros

    Excellent Benefits
    Average Base and Comp Package for Sales
    Support Team is terrific
    Engineering team is very responsive and helpful to Sales
    Team work is a manditory requirement
    Feature set is rich and offers all the bells and whistles that Marketeers need and require

    Cons

    Sales Quota is monthly not quarterly, although you might be the top sales person responsible for highes percentages of revenues per annum, if you miss your number one month, or two months, chances are you will need to start looking for another job. doesn't seem right but that's the facts.

    Beware of new manangement coming on board and bringing their own team, Upper Management lets this happen at the expense of employees who had seniority. Lead generation is through Salesforce and expect to make a lot of cold calls. If you bring on a client that is not a right fit for the company, chances are they will try and cancel their contract (1 year) and you will suffer a clawback, so no spammers!!!

    Lyris is five companies that merged together to offer a complete Portal Marketing solution, email marketing, web analytics, ppc, variable marketing reports, content and creation, open source API available for clients, and much more. Many customers only want to buy 1/3 of what they offer and really do not need or want the rest.

    Advice to ManagementAdvice

    Look at the revenues that each Sales person is contributing per year especially since your quota is monthly.

    Make sure that new upper Management in Sales, the VP or Director, are not giving preferential treatment to their hires and the sales people that they are bringing with them from a past company. Past company hires in bulk should be a red flag!

    Familiarize yourself with the top contributors of the team. If you are asking a sales person to assist with Collections, they are helping the company and that time they have taken out of their time for new business generation needs to be recognized as a positive not a negative. Afterall this is helping the company overall.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Feels like a startup but it's already public

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager, Support Enablement Tools in Emeryville, CA
    Current Employee - Manager, Support Enablement Tools in Emeryville, CA

    I have been working at Lyris full-time (more than an year)

    Pros

    Most non-political environment I've been around. Every attitude is about helping you do your job. Everytime someone gets hired it's an upgrade. Management team has a great pulse on the business. Operational control.

    Cons

    Location in Emeryville. Not exactly easy to get to or in the heart of Silicon valley. Moving-fast is good but increasing communication would be a big plus.

    Advice to ManagementAdvice

    Keep making great decisions. Give employees more incentive to stay by increasing equity - ESOP

    Recommends
    Positive Outlook
    Approves of CEO
  8. 7 people found this helpful  

    Abandon hope, ye who enter here ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineering Manager in Emeryville, CA
    Former Employee - Engineering Manager in Emeryville, CA

    I worked at Lyris full-time (more than an year)

    Pros

    At this point, few to none. A port in a storm, if you can't find anything else. Free parking, soft drinks and coffee, and fruit.

    Cons

    Long hours, no rewards for rowing a galley with no rudder or compass. Lack of product vision, direction, and fewer and fewer competent resources to achieve even keeping the boat afloat, much less moving forward. Customer churn is significant. Stability is much more of a fantasy than a dream.

    Advice to ManagementAdvice

    Focus less on Glassdoor reviews, and more on your next 'opportunity', stat!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 9 people found this helpful  

    Lyris is an understaffed sinking ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Emeryville, CA
    Former Employee - Senior Software Engineer in Emeryville, CA

    I worked at Lyris full-time (more than 3 years)

    Pros

    free sodas and fresh fruits?
    fuss table and pool
    free parking
    free tiny gym

    Cons

    - Huge cut on benefits
    - Paying under the market price
    - no recognition
    - No idea on how to achieve goals
    - Like to keep you in the dark and openly lie to you, until the next "clean-up", and see people leaving and coming back after 6PM to gather their belongings.

    Advice to ManagementAdvice

    Lyris used to be a great company. New management brought people who thought that they knew how the business worked but failed. They still don't really know what they are doing. Most of the best employes or long time employes have already left or are still trying to leave. The turnover is really huge. The culture switched from a very friendly one to a boring and tasteless one. Lyris is also known as playing with media such as posting fake reviews to attract new blood, new talents.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 9 people found this helpful  

    Company in search of an identity and flagship platform.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Emeryville, CA
    Former Employee - Account Manager in Emeryville, CA

    I worked at Lyris full-time (more than an year)

    Pros

    Good opportunities for moving up the ladder with the effort you put in to showcase your talents.
    Lots of experience if you are up for the heavy lifting.

    Cons

    Salary not market competitive unless you are at Director or Exec level.
    Dealing with initial flagship platform (HQ) issues gotten to be a burden.
    Absent leadership, not connecting with employees on the manager and personnel level.

    Advice to ManagementAdvice

    Roll up your sleeves and work a bit with all your employees to understand where there are clogs are in the daily processes and to understand your customer and origin of problems a lot more clearer. The entry and mid level employees need leadership to stand behind them rather than the fear of job security instilled in them. It doesn't create a productive work environment.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 8 people found this helpful  

    good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Emeryville, CA
    Current Employee - Anonymous Employee in Emeryville, CA

    I have been working at Lyris

    Pros

    nice peeps
    cool office space
    nice location
    good manager
    big opportunity ahead
    playing to win
    sr management dedicated to winning

    Cons

    Heavy workload
    Lots of products to support
    Limited formal training for new employees
    Moving fast, need more communication about the new

    Advice to ManagementAdvice

    Communicate and update the teams as often as possible. Keep the monthly events coming, they are fun. Promote from within.

    Recommends
    Approves of CEO

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