Lyris Reviews

Updated August 31, 2015
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2.2
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John Philpin
10 Ratings

Pros
  • Location assuming you live in the east bay (in 6 reviews)

  • The usual perks, free parking and drinks and a beer fridge you can hit whenever (in 5 reviews)

Cons
  • New CEO seems promising and has a strong vision (in 8 reviews)

  • Lots of upper management pressure yet they are all a joke (in 6 reviews)

More Pros and Cons

63 Employee Reviews

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  1. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyris full-time (More than a year)

    Pros

    Great employees. Everyone helps each other achieve the best quality.

    Cons

    None I can think of.

    Advice to Management

    Keep doing what you're doing.


  2. Helpful (3)

    Strategic Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Strategic Account Manager in Emeryville, CA
    Former Employee - Strategic Account Manager in Emeryville, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lyris full-time (Less than a year)

    Pros

    Good location in Emeryville, CA. Reasonable access to BART and other public transportation. Nice office space.

    Cons

    Company is on the ropes. The intellectual property is way behind the competition. I do not know if they will have the resources to catch up.

    Advice to Management

    Find a technology partner and license their product.


  3. Helpful (6)

    Software Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Emeryville, CA
    Current Employee - Software Engineer in Emeryville, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lyris full-time (More than a year)

    Pros

    Using Mule and other good tech. Good Architects. Good work life balance.

    Cons

    Long list of cons. None so important as the company acquisition. Acquired by a dishonest, greedy finance company masquerading as a software company. -- Ops team: Been here a few years and every encounter with Ops has been terrible. Especially the lead. He has never worked anywhere else and suffers from lack of exposure to technology. Operations believes that the cloud is a ridiculous idea. -- Ideas come easy, bringing them to fruition is next to impossible.

    Advice to Management

    none... they already sold the company for beans.


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  5. Finally finding some direction after a long time in the dolrums

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Emeryville, CA
    Current Employee - Senior Software Engineer in Emeryville, CA
    Recommends
    Positive Outlook

    I have been working at Lyris full-time (More than a year)

    Pros

    Decent place to work at. The new CEO seems to know what he is doing (unlike the last two idiots). Good regular staff events help to aid the social aspect of working here.

    Cons

    Not much knowledge sharing, often unchallenging work. Sometimes meetings for the sake of having meetings.

    Advice to Management

    Company is being acquired to I can't really offer anything as there'll be new bosses soon.


  6. Awesome experience! Dedicated and hard working individuals. Great work-life balance.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - California in Emeryville, CA
    Current Employee - California in Emeryville, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    _ Great Culture and Work/Life Balance _ Smart co-workers _ Fun Environment _ Good Benefits/ Comp _ Free Parking & Great Location

    Cons

    Dated IT equipment, this is often challenging. Many improvements are in progress.

    Advice to Management

    Take time to analyze employees, reward the hardworking and acknowledge the limitations of others slowing down the potential of the organization .


  7. Helpful (4)

    Don

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Emeryville, CA
    Former Employee - Technical Support Representative in Emeryville, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great location. I lived super close so my commute was nothing. Close to Berkeley Bowl, which is a great super market

    Cons

    - Incredible levels of micro-management billed as "helping". I would get daily comments for actions I needed to take, but no clear advice on technical specific things to say. When asked I literally got "Ask someone else" - no team work. Team members barely communicate and communication between teams is actively discouraged by management.... ACTIVELY discouraged. They put process in place to make it more difficult - No training. I was tasked to support products I received no training on. I wasn't able to ask for help either (see above) unless through a complex ticketing system. ON the phones this led to customers hanging up from being on hold too long - Told to not use the bathroom as much. Simple 2 minute pee breaks were frowned upon. - Management was obsessed with numbers in their reports vs. employee happiness and work effectiveness. If the reports were high they were happy. This led to everyone fudging their numbers with excessive ticket replies and article linking. Nothing helpful, just padding numbers.

    Advice to Management

    I got nothing... I give up. Good luck


  8. Helpful (4)

    Promotion through Negative Criticism?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Emeryville, CA
    Former Employee - Account Manager in Emeryville, CA
    Negative Outlook
    No opinion of CEO

    I worked at Lyris full-time (More than a year)

    Pros

    There are pockets of really hard working people in every department, that genuinely want to do right even though they are put in an almost impossible situation. I believe the CEO and SVP of Marketing want to do right in the organization

    Cons

    This company seems to promote criticism of others . In fact, it seems that you can only get noticed within the organization if you can"promote yourself" by putting down others. Never have I been in such a dysfunctional, sick atmosphere in my life. Even worse, if you don't "Defend" yourself with your day-to-day efforts and accomplishments, then others assume you are not doing your job, so it perpetuates an equally unhealthy and reciprocated "defensive- aggressive" behavior. All in all, it's just not a healthy organization (no innovation, no accountability, extremely poor communication, finger pointing, constant employee turn over)....not to mention that the office and equipment is like turning back the clock to 1990 (very out dated on all levels).

    Advice to Management

    Hire better line managers (there is oversight at the lower levels, but it doesn't do good if your "captains" aren't doing their job)


  9. Helpful (10)

    Bathroom Trips were Regulated

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Emeryville, CA
    Former Employee - Technical Support Representative in Emeryville, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lyris full-time (More than a year)

    Pros

    There are some very nice and smart people there, the vacation benefits are good and the neighborhood is pleasant.

    Cons

    If you are considering joining the technical support department, you may want to take the following into account. You will be micro-managed to a degree that I have never seen before at any company. A few of us received emails with our breaks highlighted in yellow. We were encouraged to not drink too much before the beginning of our phone shifts and to "hold it" if we needed to use the restroom before our phone time was over. My colleague was told to lay off the lattes. I really wish I was making this up, but I'm not.

    Advice to Management

    Let your employees use the bathroom in peace.


  10. Helpful (8)

    Poor leadership - No product roadmap- Sinking ship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in San Francisco, CA
    Former Employee - Senior Account Executive in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lyris full-time (More than a year)

    Pros

    Apart from the free food and drinks, there are none!

    Cons

    The product roadmap is non existent.There has been no upgrade for the past 4 years apart from a change of colour in the UI, which is really pathetic for a software company. Their best clients have nearly all gone and they currently lose an average of $1 million of revenue per quarter (see the investor page on their site)/ The current leadership team is clearly out of his depth and there is no strategy at all. Their sales people are not selling and are blamed for the failure of the company The truth is there is nothing to sell. If you walk in the office, it feels like walking in a ghost town. 70% of the cubicles are empty. The company went from 420 staff to just over 100 in less than 3 years. It is a sinking ship. Unless you are desperate and need a job badly. Do not join. It will,do more harm to your career than good. Although some are saying that they are working hard on developing the product. With only 2 developers, there is no way they will ever catch up with the competition. They are finished.

    Advice to Management

    Stop lying to the new recruits and shut the door. It is too late


  11. Helpful (4)

    Great people, fun office environment, but company stability is questionable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Emeryville, CA
    Former Employee - Anonymous Employee in Emeryville, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lyris full-time (Less than a year)

    Pros

    There are some really fun, talented people working at this company. Great location for east bay people.

    Cons

    C-level management is a bit of a joke- especially in marketing and the interim CEO. The middle management groups are really doing the work and have the knowledge and strategic ideas to keep the company moving, but often get overlooked or not taken seriously due to the upper management ego issues. There is really a concern in the market as to whether Lyris will be around much longer.

    Advice to Management

    Get rid of ineffective upper management, empower director-level employees.



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