M&T Bank Reviews

Updated March 23, 2015
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3.1
330 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
M&T Bank Chairman and CEO, M&T Bank Corporation and M&T Bank Bob Wilmers
Bob Wilmers
192 Ratings

Pros
  • Work-life balance can't be beat (generous vacation time and rarely work over time) (in 24 reviews)

  • You get the work life balance and in certain cities a lot of people know about M&t (in 21 reviews)

Cons
  • HR ignores grievances of labor law violations in addition to M&T Bank policy violations (in 17 reviews)

  • There isn't much room for advancement unless you want to move to Buffalo (in 7 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Great, fun, awesome, motivating, lucrative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at M&T Bank

    Pros

    Awesome, fun, great atmosphere, lucrative

    Cons

    None that I really know of

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful

    Very good atmosphere, truly care about their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in Amherst, NY
    Former Employee - Operations Manager in Amherst, NY

    I worked at M&T Bank part-time (more than a year)

    Pros

    Strong presence in both Buffalo and Baltimore. They care about the community, the benefits are good and for the most part their employees are happy.

    Cons

    They try to recruit top talent from elsewhere instead of developing that talent in the city they are located, often leads to high turnover. Undercut a lot of the other banks on starting salary, must come to M&T with experience to move up faster.

    Advice to ManagementAdvice

    Cannot speak to Baltimore, but should focus more on recruiting top talent within Buffalo. We have plenty of intelligent people here in Buffalo that would be a lot less likely to leave your company after a couple years than these "top-tier" programs you recruit from.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Loan Officer. Originate loans, collect conditions and help throughout the process.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Officer in Philadelphia, PA
    Former Employee - Loan Officer in Philadelphia, PA

    I worked at M&T Bank

    Pros

    Great team work and partners on the branch level

    Cons

    Little support on the mortgage side. Made you feel like they didn't want to be in mortgage buisness.

    Advice to ManagementAdvice

    Work with their team and not against their team.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. Employee Friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clerical Intern in Albany, NY
    Former Employee - Clerical Intern in Albany, NY

    I worked at M&T Bank

    Pros

    Good Atmosphere. Managers show great support

    Cons

    Pay, lack of growth and movement.

    Advice to ManagementAdvice

    None.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful

    Kindest people you'll ever meet

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at M&T Bank

    Pros

    The people who work here are funny, kind, considerate and truly one of the best groups of people you'll ever meet. They care about doing what's right and they care about the community.

    Cons

    They started as a small bank that's starting to really grow in size and complexity

    Advice to ManagementAdvice

    Don't lose the heart of who you are. You are great at community and understanding the needs of your employees and the communities that you operate in. Trust your employees - let them help drive the strategies that will take you forward in to the future.

  7. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at M&T Bank as a contractor (more than a year)

    Pros

    Great company, everyone helpful, so much to learn.

    Cons

    Not too much training in the beginning just a fend for yourself and who you need to figure it out

    Recommends
    Positive Outlook
    Approves of CEO
  8. Great Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at M&T Bank

    Pros

    The job stability is good

    Cons

    The Salaries are lower than average for the area

    Recommends
    Positive Outlook
  9. Tons of middle management. low salary if you are loyal. But great job security and banking benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Buffalo, NY
    Current Employee - Project Manager in Buffalo, NY

    I have been working at M&T Bank full-time (more than 5 years)

    Pros

    Discounts on mortgage rates and banking products. Some great employees and managers that will try to push you to succeed. Tons of middle management so there is room to move up.

    Cons

    Health benefits aren't great, but ok. Tons of middle management- some good and some bad. Good employees are taken at will from departments to assist with the BSA initiatives leaving the old department to cover that work with no additional employees. Salary is below peers and competitors in the area, causing employees to start here and go to another bank for larger pay for a few years then come back at significantly higher pay.

    Advice to ManagementAdvice

    Reviews of Managers should be given more frequently and allow for specifics. Loyalty should be rewarded in merit increases.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. Middle of the road large bank.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at M&T Bank

    Pros

    Good steady work but nothing exciting.

    Cons

    Pay increases are minimal. Work is not particularly challenging.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. M&T BANK CALL CENTER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telephone Sales Representative in Dagsboro, DE
    Former Employee - Telephone Sales Representative in Dagsboro, DE

    I worked at M&T Bank part-time (more than a year)

    Pros

    M&T bank is a wonderful company to work for. They train new employees and they also care about all of their employees. The nice thing about working in a bank, especially one like M&T, is you can build your way up the ladder. Their starting pay-grade is pretty good and more than other big banks. They also have a variety of banking positions available. My specific supervisor was amazing, by the way.

    Cons

    I could not stand working at the call center. I had bank experience before working at M&T and I was a teller, so I was dealing with customers, face-to-face (which is more for me) The M&T Bank Call Center is for people that wants to be on the phone all day with customers, relating to banking, whether it is anything from customer service to inbound or outbound sales. Unfortunately, I was in outbound sales, calling customers trying to get them to apply for credit cards, loans and etc.. even being able to save them money, the call center and telephone banking sales was not my thing. I resigned on good terms.

    Advice to ManagementAdvice

    When it comes to outbound sales at the call center, I recommend not calling customers after 5:30-6 pm.

    Recommends
    Positive Outlook

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