M&T Bank Reviews

Updated August 25, 2014
Updated August 25, 2014
262 Reviews

3.0
262 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
M&T Bank Chairman and CEO, M&T Bank Corporation and M&T Bank Bob Wilmers
Bob Wilmers
162 Ratings

Review Highlights

Pros
  • They have great respect for work-life balance, more than anyplace I've ever worked (in 19 reviews)

  • I have never worked at a company where there wasn't atleast one pro until I worked at M&T Bank (in 18 reviews)


Cons
  • HR ignores grievances of labor law violations in addition to M&T Bank policy violations (in 15 reviews)

  • There isn't much room for advancement unless you want to move to Buffalo (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great company depending on what department you work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Associate III  in  Buffalo, NY
    Former Employee - Operations Associate III in Buffalo, NY

    I worked at M&T Bank full-time for more than a year

    Pros

    I worked in the headquarters so my review is bias.

    Full-Time employees get medical, dental, and vision benefits and there is an optional retirement plan as well. First year employees get 2 weeks of paid vacation. Management is very flexible with sick days and sporadic time off. The lending departments give monthly bonuses based on how well the sales people of the department do.

    Cons

    Some departments hire management based on who they know instead of their experience or education. You often are treated like another unit member instead of an individual. Managers tend to treat the other employees like children. There is a lot of gossip in the workplace and uneven distribution of tasks.

    Advice to ManagementAdvice

    Treat your employees with respect. Don't get so consumed in your work that you forget your employees are still people and your title doesn't make you better than them. Show appreciation for the people who do the hard work that management prefers not to do. Allow more than 15 minutes a month for the entire department to have lunches, group activities, or informative meetings.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Reliable Company, but don't expect to get rich

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Buffalo, NY
    Current Employee - Operations Manager in Buffalo, NY

    I have been working at M&T Bank full-time for more than 3 years

    Pros

    Really good about work life balance. No fear of losing your job, generous vacation, fair pay, decent working conditions. Good banking benefits.

    Cons

    Large pay disparities as outside talent usually gets more than current employees in order to draw them in. Success is only slightly based on merit, the main focus is how well you fit into the M&T culture. The health care plan is very high deductible.

    Advice to ManagementAdvice

    Share the wealth

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    depends on the division where you work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at M&T Bank full-time for more than 3 years

    Pros

    Great people with dedication to company

    Cons

    low pay, lack of advancement, work-life balance and consistent training, poor health care choice and no company matched benefits

    Advice to ManagementAdvice

    Do an internal audit and truly request employee feedback not at work from those at lower level jobs

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    M&T is always short staffed, over worked, and under paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RB1
    Current Employee - RB1

    I have been working at M&T Bank full-time for more than 8 years

    Pros

    I love customer service. It's what I was meant to do. And they give you a lot of room to grow and learn.

    Cons

    In my role, I work sales and the teller line. I am the glue to the branch. But being short staffed for over a year now, this glue has worn thin and is ready to break!! I am pulled every way possible, and I feel I can never say no. I work in a branch where we have a remote drive up, and I am constantly working Saturdays. I may have had off 5 Saturdays in the past 6 months.

    Advice to ManagementAdvice

    Give Relationship Banker 1 more credit!! Especially when they are working in a short staffed branch and have to work almost every Saturday. I feel I am very overworked and under appreciated.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    A passenger on a sinking ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Amherst, NY
    Current Employee - Customer Service Representative in Amherst, NY

    I have been working at M&T Bank full-time for less than a year

    Pros

    My co-workers are nice, the training was lengthy

    Cons

    Bad pay you start at 10.50 a hour, no sick time, unrealistic expectations of dealing with angry customers, ancient software,

    Advice to ManagementAdvice

    Management is powerless, this is a corporate level problem

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Limited Advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Revenue Sharing Administrator  in  Phoenix, AZ
    Former Employee - Revenue Sharing Administrator in Phoenix, AZ

    I worked at M&T Bank full-time for more than 5 years

    Pros

    It was a good place to work; however, there was limited advance to other position in branch office such as Phoenix, AZ.

    Cons

    There was limited advance in other office such as Phoenix, AZ.

    No opinion of CEO
  8.  

    Good bank, but getting too big too fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker I
    Current Employee - Relationship Banker I

    I have been working at M&T Bank full-time for less than a year

    Pros

    I really love the people I work with. It is a strong bank, with no worries of being taken over.

    Cons

    Some of the expectations are a little lofty. Some of their policies are not necessarily the best for customers.

    Advice to ManagementAdvice

    Slow down on the expansion and focus on improving on the current situation.

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Great first employer and wonderful life-long employer if you like Buffalo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business and Planning Analyst
    Current Employee - Business and Planning Analyst

    I have been working at M&T Bank full-time for more than a year

    Pros

    -MDPs have every opportunity available to them: take advantage of it
    -great work/life balance
    -Buffalo is an inexpensive place to live
    -very conservative culture - this can be good and bad. You learn quickly how to build relationships in order to get things done. Initially, this is frustrating, but it's a good thing to learn at a young age.

    Cons

    -Working in Buffalo - the weather grows on you, it's hard if you don't have any roots in Buffalo
    -Very bureaucratic organization and culture - again, this isn't a bad thing necessarily, but you should know what you're getting yourself into...
    -Low pay (comfortable for Buffalo, but low elsewhere): very slow promotions and little room for advancement if one wants to stay within a single division

    Advice to ManagementAdvice

    Recognize top talent, through greater raises and more rapid promotions.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at M&T Bank

    Pros

    Really have a network willing to help employees

    Cons

    The pay is fairly low.

    Advice to ManagementAdvice

    Pay your employees more

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great work environment, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fraud Analyst  in  Buffalo, NY
    Current Employee - Fraud Analyst in Buffalo, NY

    I have been working at M&T Bank full-time

    Pros

    - Wonderful work atmosphere
    - Great employee benefits
    - Outstanding leadership, outstanding people to work with
    - Very rewarding work
    - All the coffee you can drink

    Cons

    - Parking is somewhat of a disappointment, and a bit pricey
    - Lots of information to take in and absorb, slower learning curve than normal but manageable with practice.

    Advice to ManagementAdvice

    A keurig would be awesome

    Recommends
    Positive Outlook
    No opinion of CEO

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