M5 Networks Reviews

7 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
3.5
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Dan Hoffman
4 Ratings

Employee Reviews

Sort: Popular Rating Date
  1. M5 was a great company with a fantastic culture!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Excellent corporate culture, good benefits, competitive salaries, everyones voice was heard!

    Cons

    Growing, smaller company which resulted in regular management changes and the eventual buyout by ShoreTel.


  2. Great Place to Work/Great Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in New York, NY
    Former Employee - Sales in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at M5 Networks full-time (More than 3 years)

    Pros

    Fast growing Company, a learning culture, opportunities for advancement and making a difference

    Cons

    Fast growth means that most likely you will always have plenty to do, so if that is not your personality than not a good fit


  3. Disillusioned

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Support in Rochester, NY
    Former Employee - Tech Support in Rochester, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at M5 Networks full-time (Less than a year)

    Pros

    Pay rate per hour Location in Rochester NY

    Cons

    As soon as the new management arrived (no promotions or transfers from within, mind you), the entire atmosphere changed. We were no longer a team with comradery, we were working drones. No more beer after 5. The pay changed for on call time (went down, of course) and the atmosphere changed from appreciating what the employees did to 'do more, go faster, have a BUBBLY tone'. ??? Stats and calls per hour became a really big deal, instead of quality. Also, contests were done but promised prizes never given out. Even worse, there was a hostile atmosphere of sexual remarks, comments, and jokes. Even at times, by higher ups.

    Advice to Management

    Appreciate your employees. Not only tell them what they can improve on but thank them for what they do RIGHT. Take sexual harassment seriously, and punish those who attempt retaliation. Stress quality over quantity on calls. Stop taking away perks and keep continuing them. Not everything can be or is 'by the book'. Management needs a more approachable, down to earth 'face'. Instead of "I'm up here, you're down there, the lowly tech".


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Nice working environment, growing company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rochester, NY
    Current Employee - Anonymous Employee in Rochester, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at M5 Networks full-time (More than a year)

    Pros

    Casual working environment, friendly co-worker, fun activities, potential to growth

    Cons

    Change process not very good managed, internal resource limited


  6. Loved working here until new management arrived

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    You can start very low and make your way up if your dedicated and have a good manager and they have a fun community and after work activities

    Cons

    Terrible Senior team especially the Sales lead. New lead from another giant company has come in and ruined the character and moral of sales and marketing. Also a terrible place to work as a woman with little advancement, many remarks and general disdain from old school party boy managers. Also very low pay and appreciation of lower level employees who still taken on the grunt of the work.

    Advice to Management

    Take a look at how the company culture is changing because you will be losing many employees to other companies in the future because even with the hoax of HR events there are some true issues that are not dealt with and a night out drinking every once and a while will not change that.


  7. Overall good experience, few complaints though.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    No opinion of CEO

    Pros

    Quickly promoted to new positions

    Cons

    Not always fair compensation, some unfair management practices.


  8. good people, some lack of direction

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Approves of CEO

    Pros

    good people. very good culture, good sense of community within the organization and nice events hosted by the company. moo.

    Cons

    grew too quickly for itself. bad feedback from managers and lack of recognition for accomplishments. lots of drama internally as the organization struggled to come into its own.

    Advice to Management

    pay closer attention to the contributions your employees are making. perhaps more importantly, walk the walk of encouraging growth within the ranks and helping people find their best roles.



RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.