MAACO Reviews

Updated October 2, 2014
Updated October 2, 2014
8 Reviews
2.6
8 Reviews
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David Lapps
4 Ratings

Employee Reviews

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  1.  

    Good company, good service for consumers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MAACO full-time

    Pros

    No national competition means upside potential for company.

    Cons

    New management team lacks automotive industry experience.

    Advice to ManagementAdvice

    Try to maintain family feeling with franchisees.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company but a huge headache

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Estimator/Appraiser Auto Damage
    Former Employee - Estimator/Appraiser Auto Damage

    I worked at MAACO full-time (more than an year)

    Pros

    Working for private owner.
    Paid vacation (5 days) after a year which can roll over unused days to the next year.
    Good experience for a beginner.

    Cons

    No organization. Difficult to run production smoothly when you deal with retail all over paint jobs, collision & insurance jobs, fleet vehicles, taxi's, car dealers. Everybody is looking for a discount just bc it's MAACO. No supervision, no consequences for mistakes made. Employees have little to no work ethic. No protocols or procedures for anything. Just whatever the owner feels like at that moment. It's hard to pull quality work out of a shop when so few people even care, including the owner. The wrath of an angry customer always falls on the estimator, which had little control over how/when the car was repaired once it was dropped off. It's like pulling teeth to try to pull a customers car through the "production line". The problem is the paint line staff. The owner can't hire good quality staff that will do quality work for less than quality pay.

    Advice to ManagementAdvice

    Increase salaries/hourly rates and attract more qualified individuals. Develop a new management system that will include electronic parts invoices and accurate position of vehicle repair status. Better scheduling for commercial/fleet vehicles. Taxi's should not take priority over customer pay or insurance jobs. A new game plan is needed to provide a better experience for the customers and employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Whittier, CA Franchise - horrible shop management skills!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Estimator/Appraiser Auto Damage in Whittier, CA
    Former Employee - Estimator/Appraiser Auto Damage in Whittier, CA

    I worked at MAACO full-time (less than an year)

    Pros

    Good entry level experience, close to home, cheaply priced service which is easy to sell.

    Cons

    Depending on franchise, pay is base + 3% of PRODUCTION. If shop is not managed well, like in my case, then no matter how hard you work in the office, you will still only get paid what the shop produces. I brought in 25k in sales one week, but was only paid based off 4k of production. =/

    Advice to ManagementAdvice

    Need to hire separate shop managers to manage shop.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good place to work, stable owner who believes in educating his employees in their field.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Estimator/Appraiser in Pawtucket, RI
    Former Employee - Estimator/Appraiser in Pawtucket, RI

    I worked at MAACO full-time (more than 3 years)

    Pros

    Maaco has been around a long time, and they have tried and proven procedures that provide positive results with the right personnel.

    Cons

    The right personnel was not always in place.

    Advice to ManagementAdvice

    Thank you for the opportunity to help bring your franchise to the next level, while helping me retain the knowledge and believes I walked in the door with.......

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great experience in my sales career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Estimator in Layton, UT
    Current Employee - Estimator in Layton, UT

    I have been working at MAACO full-time (more than 3 years)

    Pros

    Took the time to train on estimation of cars. Was able to learn skills about the body and paint industry that I was looking to gain. Gave me the opportunity to spend more time with my family which was a great benefit I was looking for at the time.

    Cons

    Not much room for position advancement. Which is the nature of the industry.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great job if you're just out of high school or trying to make ends meet temporarily.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Taper in Tampa, FL
    Current Employee - Taper in Tampa, FL

    I have been working at MAACO

    Pros

    The schedule. It's 7-5 Mon-Fri. Hard to find a schedule like that. They do pay for holidays. It's not hard.

    Cons

    Poor management. No future. Some of the work subjects you to dangerous chemicals...and dust...dust...dust. Absolutely no benefits. Your coworkers are usually kind of dumb.

    Advice to ManagementAdvice

    Hire less people in your stores and pay them more. My shop is over staffed and no one is really making a decent wage.

    Doesn't Recommend
    No opinion of CEO
  8.  

    They promise the world, but do not teach you what you really need to know.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Franchise Owner
    Current Employee - Franchise Owner

    I have been working at MAACO

    Pros

    Name brand , being your own boss, access to products and supplies at discount prices. nice office setup, tiered pricing boards help with sales.

    Cons

    Over the years, Ive seen a lot of franchisee's fail, most times its been due to lack of support from corporate.

    Advice to ManagementAdvice

    Maaco really should rethink its support system, meaning, its infield support at the franchise location level. There is virtually no sales support, there are some good tech support guys to teach
    you how to run the back of your shop, ( the production side ) but in the front, learning how to contact & acquire fleet, dealer, corporate, city, state, goverment accounts there is basically no support.

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Negative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Dispute Resolution Specialist
    Former Employee - Dispute Resolution Specialist

    I worked at MAACO

    Pros

    Large national company and the pay was pretty good

    Cons

    Weak management and generally poor working conditions.

    Doesn't Recommend
    Disapproves of CEO

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