MAC Cosmetics Reviews

Updated July 6, 2015
380 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.5
Rating Trends
Recommend to a friend
Approve of CEO
MAC Cosmetics CEO John Demsey
John Demsey
165 Ratings

Pros
  • Amazing discount and gratis benefits (in 9 reviews)

  • Great Pay,Great Discount, Supportive Environment; Freelance Artist work at any Mac in your State (in 16 reviews)

Cons
  • The work/life balance is non existent (in 26 reviews)

  • Sales goals, many over the top personalities can become tiring (in 19 reviews)

More Pros and Cons

380 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Great company overall

    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD

    I worked at MAC Cosmetics

    Pros

    We receive free products and training.

    Cons

    There is no set, consistent schedule.


  2. MAC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MAC Cosmetics

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Meet different people everyday. Fast paced environment. Fashion forward and #1 cosmetic company in the world. Constant training and inspiration.

    Cons

    Sales and Customer Service are the most important. Makeup Artistry is not your #1 goal.

    Advice to Management

    Commission!


  3. MAC makeup artist at the MAC counter in Nordstrom

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MAC Artist in Roseville, CA
    Current Employee - MAC Artist in Roseville, CA

    I have been working at MAC Cosmetics

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Amazing products
    You get to be creative and be yourself
    Fun people to work with/ great teamwork
    Play with makeup all day

    Cons

    Hard to get weekends off
    VERY VERY sales drive
    Competitive
    Super fast paced

    Advice to Management

    Not really any advice to management. My managers are spectacular and want to watch you grow and be the best you can be.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Good for short term

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MAC Cosmetics

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Great environment to grow as an artist, lots to learn, you make great friends, and get lots of referrals.

    Cons

    It's hard to get out of freelancing, a lot of times you get overlooked and someone who has no experience with the company gets the job. Permanent artist sometimes belittle the freelancers. Freelancers work harder and literally has to beg for hours.

    Advice to Management

    Make your hiring process just!!!!


  6. Great company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MAC Artist in Chicago, IL
    Current Employee - MAC Artist in Chicago, IL

    I have been working at MAC Cosmetics full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    There's a lot of opportunity to be creative and learn within the company. You also develop a family within your coworkers. Discount and gratis ain't bad either.

    Cons

    It's customer service and sales related, so if that's not your thing you won't like it. Dealing with customers can be rough, it's the nature of the beast.


  7. I love the perks of being a Mac Artist discounts and gratis.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MAC Artist in Fort Belvoir, VA
    Current Employee - MAC Artist in Fort Belvoir, VA

    I have been working at MAC Cosmetics (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I love what I do so I feel like I'm barley working hard.

    Cons

    My challenges would be for consistent business's because we are not always busy.


  8. Mac Artist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Make-Up Artist in Brooklyn, NY
    Current Employee - Make-Up Artist in Brooklyn, NY

    I have been working at MAC Cosmetics (More than a year)

    Recommends
    Recommends

    Pros

    Discounts, talented co workers, lots of training, exposure to new techniques, constant product training, fashion week, fun atmosphere, moto- all ages, sexes, races,

    Cons

    Strict dress code, no work life balance, hours, unrealistic goals, tests that dont apply in the real world, politics

    Advice to Management

    make sure everyone is doing their job and test the managers regularly and monitor them regularly


  9. Helpful (1)

    Cool

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Third Key in Westminster, CA
    Current Employee - Third Key in Westminster, CA

    I have been working at MAC Cosmetics full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Free makeup and great discount. Fun, most of the time. Get to do makeup and be creative

    Cons

    Always work weekends. Underpaid. Make more money doing freelance on side

    Advice to Management

    Payscale is still the same since I started in 2006 every time minimum wage goes up so should our wages


  10. Helpful (2)

    Alright

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MAC Cosmetics part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Get free product! Interaction with customers, exposing tattoos & piercings, makeup can be wild and bold.

    Cons

    I just want to say... Management SUCKS!!! They don't listen to nothing. Within my 9 months at being at MAC I hate the sales goals, if you're part time you have a 4 hour shift , your goal is $900 �� meanwhile you have a beauty appointment for 1 hour, so technically you only have 3 hours on a steady but not busy but steady! Saturday to make your money... Like cmon! It's ridiculous, I love the company but yall seriously need to clean house! I worked with a lot of "immature" women that were not even wanting to work there, and they would always get recognition, but the people that work hard and want to be there do not get noticed! It's sad, I had high hopes for MAC being my dream career, and within 9 months not even a year I can't believe I look so down on this company. It's rather sad than irritating! How can you have such a great brand BUT very non responsive to there employees needs.

    Advice to Management

    Step your game UP, listen to your employee... Give realistic HELPFUL feed back. Understand that people love your company & and are willing to bust their butt to be there! Those are the people worth keeping in the long run, not girls that just want to claim they work for MAC but don't want to do any work.


  11. Helpful (1)

    Blood, sweat and tears

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MAC Cosmetics

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay
    training
    experience
    freelance opportunities
    great friends
    discount
    artistry
    freedom of expression

    Cons

    No work life balance at all. To move up, you have to suck up. Its pretty much dog eat dog in that business. Its rare to find that educated manager that goes by the book. Most of the time your just stuck with that manager who only got the position because hes/shes "seasoned" or he/she snitched on peoole to get where he/she was. Ive seen managers get promoted even when they clearly stole gratis and travel reimbursement money. They invested money in people who didnt see it as a career. They didnt take time to get to know all their employees needs and growth and developement. There was a lot of nepotism and favoritism. If they didnt like you expect job retaliation. As much as I loved this company i gave blood sweat and tears... i never loved working for a company soo much.. they took that passion and respect when they overlooked me time and time again. After 4 years it was time.

    Advice to Management

    Invest and get to know your teams individual goals. If its long term, Groom and develop them to be the best in their career. Be a positive role model.



Showing 380 of 406 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.