MAC Cosmetics

www.maccosmetics.com
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MAC Cosmetics Reviews

Updated March 4, 2015
Updated March 4, 2015
309 Reviews
3.6
309 Reviews
Rating Trends

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MAC Cosmetics CEO John Demsey
John Demsey
140 Ratings

Review Highlights

Pros
  • Amazing discount and gratis benefits (in 9 reviews)

  • Great Pay,Great Discount, Supportive Environment; Freelance Artist work at any Mac in your State (in 16 reviews)


Cons
  • Leadership is inconsistent and work-life balance is really difficult (in 26 reviews)

  • Very high sales goals and requests for time off or personal days are hardly ever honored (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I loved helping customers choosing what type of make up best works for their needs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Miami, FL
    Current Employee - Customer Service in Miami, FL

    I have been working at MAC Cosmetics

    Pros

    Doing customers their makeup loved it

    Cons

    I really didn't have any cons

    Advice to ManagementAdvice

    Great job

    Recommends
    Neutral Outlook
  2.  

    Freelancing for MAC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Freelancer in San Jose, CA
    Current Contractor - Freelancer in San Jose, CA

    I have been working at MAC Cosmetics as a contractor

    Pros

    Good pay, creative median

    Cons

    Hours (retail), no possibility of raise, no gratis (free makeup)

    Recommends
    Positive Outlook
  3.  

    Product specialst/artist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MAC Cosmetics

    Pros

    Amazing trainers and training! Love the people I work with

    Cons

    The hours can be difficult and it is hard to move up

    Advice to ManagementAdvice

    Do some training seminars for how to make it higher up in the company!

    Recommends
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MAC Cosmetics

    Pros

    Discount training and new collection gratis

    Cons

    Hours, long shifts typical retail

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Makeup Artist
    Current Employee - Makeup Artist

    I have been working at MAC Cosmetics

    Pros

    Benefits and starting pay are great

    Cons

    Schedule flexibility must work every weekend basically

    Advice to ManagementAdvice

    N/a

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Makeup Artist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Makeup Artist in Cincinnati, OH
    Current Employee - Makeup Artist in Cincinnati, OH

    I have been working at MAC Cosmetics

    Pros

    Great pay and a really fun job.

    Cons

    Micromanagement can sometimes be discouraging and frustrating for those who know better

    Advice to ManagementAdvice

    Be open to employee suggestions

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    CO-OP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MAC Cosmetics

    Pros

    Income. The main reason that people take a survival job is the income needed to cover at least the most basic of necessities, such as food and shelter

    Cons

    Multiple Jobs. Because of low wages and limited availability, you may be forced to take multiple jobs to even obtain a livable wage for you and your family.

    Advice to ManagementAdvice

    Remember that old axiom, if life gives you lemons then make lemonade? The same thing goes for being fired/downsized/rightsized. You can put your ego aside and do the best work you can in that survival job while you await better opportunities or you can become bitter and defeated. As one job-seeker stated, i

    Recommends
    Neutral Outlook
  9.  

    Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Makeup Artist in Meriden, CT
    Current Employee - Makeup Artist in Meriden, CT

    I have been working at MAC Cosmetics part-time (more than a year)

    Pros

    Great education and trainers. Good pay

    Cons

    Hard to grow with company

    Doesn't Recommend
    Positive Outlook
  10.  

    Great experience, disappointing management skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Makeup Artist in Palo Alto, CA
    Current Employee - Retail Makeup Artist in Palo Alto, CA

    I have been working at MAC Cosmetics

    Pros

    • employee discount • free makeup of your choice every 6 months • gratis for most if not all upcoming collections • great training • salary •

    Cons

    • scheduling is very strenuous on personal life not to mention favorites get the high sales peak hours • stressful work environment • sales goals can be unrealistic • growth within the company has become harder and harder • never get weekends off
    " you sleep, eat, breathe & live MAC all day everyday"

    Advice to ManagementAdvice

    Stop hiring outside of the company. Its become disappointing that now it seems easier to walk in with a resume and land a higher position then to already be a MAC employee and try to move up. It never used to be that way.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Great for staying up with trends and growing your makeup skills, not so much for your personal life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at MAC Cosmetics

    Pros

    Best makeup tips and training. Doing makeup for MAC was awesome.

    Cons

    Trying to keep up with sales goals was not desirable. It took away from the artistry

    Advice to ManagementAdvice

    Remember that your employees have lives outside of MAC. Just like anything else they need to be able to detach and not Breathe eyeshadow.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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