MAC Cosmetics

  www.maccosmetics.com
  www.maccosmetics.com

MAC Cosmetics Reviews

Updated October 29, 2014
Updated October 29, 2014
247 Reviews
3.5
247 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MAC Cosmetics CEO John Demsey
John Demsey
107 Ratings

Review Highlights

Pros
  • Amazing discount and gratis benefits (in 9 reviews)

  • Great Pay,Great Discount, Supportive Environment; Freelance Artist work at any Mac in your State (in 16 reviews)


Cons
  • Leadership is inconsistent and work-life balance is really difficult (in 24 reviews)

  • Very high sales goals and requests for time off or personal days are hardly ever honored (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Mac world

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Freelance Makeup Artist in Atlanta, GA
    Current Employee - Freelance Makeup Artist in Atlanta, GA

    I have been working at MAC Cosmetics as a contractor (less than an year)

    Pros

    You learn a lot, and the team is very helpful. I love the location I freelance for, and my team manager. I would follow him to any location.

    Cons

    If you are new... it may take effort to get in. Freelancers don't get training. So, study the website for knowledge, and ask questions to learn.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    love the job customers but customers are demanding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at MAC Cosmetics (more than 5 years)

    Pros

    good to do what you love to do great benefits great learning experiences

    Cons

    no weekends off customers are demanding lots is asked from you administrative was plus still having to maintain your selling goal

    Recommends
    No opinion of CEO
  3.  

    Fun and creative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Makeup Artist in San Diego, CA
    Current Employee - Makeup Artist in San Diego, CA

    I have been working at MAC Cosmetics full-time (more than 3 years)

    Pros

    Training is in-depth and fun. There is a lot of room to express creativity.

    Cons

    Huge amount of pressure on sales can be difficult when doing complimentary makeup most of the time.

    Advice to ManagementAdvice

    Put less pressure on Artists as salespeople.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    empty promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MAC Cosmetics part-time

    Pros

    helping clients with make-up, pay

    Cons

    difficult/demanding/racist clients, adequate training doesn't exist - it involves the "trainer" racing through power point slides, upper mgmt is lazy & uneducated about how to properly manage people, coworkers have DISGUSTING habits (imagine picking up all of the used make-up applicators and tissues from a trash bin without the bag b/c they didn't bother to put one there before throwing all of their trash in it), your own make-up is decided by upper mgmt, NO GRATIS (!!!!!!!!!!!!) at my store, too many micromanagers, sleazy coworkers that schmooze with the clients and work the room until they have overtaken it, too much of a focus on being able to aggressively push products on people so each transaction is $50+ to make sure that your average units of sale doesn't decrease, you are expected to do 20 jobs at once in 20 seconds and if they're not done in the most amazing way possible, you will be yelled at on the floor - I've never felt so demeaned and discriminated against in my life.

    Advice to ManagementAdvice

    A college degree should be required for anyone who wants to be a manager. Managers need to stop undermining the make-up authority of their employees. Also, managers need to stop letting certain employees hog all of the clients in the store. There needs to be A LOT more diversity within the company, such as hiring more asians, whites, middle easterners, europeans, mature people, etc. The motto of MAC is not properly represented in its hiring practices.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    MAC is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Makeup Artist in New York, NY
    Former Employee - Makeup Artist in New York, NY

    I worked at MAC Cosmetics part-time

    Pros

    The discount is amazing. The products are very good.

    Cons

    There is no training, you're kind of just thrown out there and other artists don't have time to train you because it's always really busy.

    Advice to ManagementAdvice

    Upper management isnt present most times. It would be helpful to have someone on the floor with you training you when you first start.

    No opinion of CEO
  7.  

    Overworked and under paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at MAC Cosmetics full-time (more than 3 years)

    Pros

    Discount and free product. The feeling you get when you say, "I work for MAC." And a person looks at you like you're a god.

    Cons

    Brand is unorganized and full of divas.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Freelance Makeup Artist in Roseville, CA
    Current Employee - Freelance Makeup Artist in Roseville, CA

    I have been working at MAC Cosmetics (more than 3 years)

    Pros

    Having the opportunity to work with a lot of creative individuals. A fun atmosphere to be able to be artistic and innovative.

    Cons

    The pressure and criticism from management. Working with people that have big egos. Not much training for any position. Much of what you learn is through your own research on your own time.

    No opinion of CEO
  9.  

    Great Company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Makeup Artist
    Former Employee - Makeup Artist

    I worked at MAC Cosmetics part-time (more than 10 years)

    Pros

    MAC is a great place to grow your career if you can withstand retail which can be rough. Wonderful coworkers and management as well as benefits and discounts. Great company all around to stay with. Solid ideals and job security.

    Cons

    Retail life balance can be difficult. And, advancement can be competitive, so be flexible, and work very hard for what you want.

    Advice to ManagementAdvice

    Train your staff to do everything, including your job.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Pretty Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Artist in Houston, TX
    Former Employee - Artist in Houston, TX

    I worked at MAC Cosmetics part-time (more than 3 years)

    Pros

    benefits, training, gratis, lively environment,

    Cons

    Favoritism in upper management, hard to move up, relentless hours, holidays are terrible (at Macys), no social life

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great apportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MAC Cosmetics

    Pros

    You learn in makeup and retail,you will learn how to communicate with your customers and bosses

    Cons

    Dealing with customers,broken stock, need to hit the quota every year,

    Advice to ManagementAdvice

    Love your job or walk away

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