MAC Cosmetics Reviews

Updated August 26, 2015
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3.6
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Recommend to a friend
Approve of CEO
MAC Cosmetics CEO John Demsey
John Demsey
176 Ratings

Pros
  • Amazing discount and gratis benefits (in 9 reviews)

  • Great Pay,Great Discount, Supportive Environment; Freelance Artist work at any Mac in your State (in 16 reviews)

Cons
  • The work/life balance is non existent (in 26 reviews)

  • Sales goals, many over the top personalities can become tiring (in 19 reviews)

More Pros and Cons

416 Employee Reviews

Sort: Popular Rating Date
  1. THE BEST COMPANY EVER

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MAC Cosmetics part-time (More than a year)

    Pros

    Gratis fun staff if you work at a counter you get to work on your craft as a makeup artist bc you get to do makeup on different ages, races, etc. vacation time training

    Cons

    you work every single saturday if you are part time or full time mac is more so sales driven than concerned about the art of makeup

    Advice to Management

    I don't really have any advice about management.


  2. MAC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing Community. Feels like a family. Room for growth and advancement. Great education on trends, new product, and techniques.

    Cons

    Standing for long hours. Customers can sometimes be demanding but that comes with the nature of the business.

    Advice to Management

    Keep up the good work.


  3. Amazing!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Honolulu, HI
    Former Employee - Anonymous Employee in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MAC Cosmetics full-time

    Pros

    Training, gratis, events, and more

    Cons

    No staff discount as a FL artist


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  5. Amazing company that values employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Manager in Fairfax, VA
    Current Employee - Key Manager in Fairfax, VA
    Recommends
    Positive Outlook

    I have been working at MAC Cosmetics full-time (More than a year)

    Pros

    MAC is one amazing company. I don't have a lengthy job history & before MAC I had trouble with sticking around at my current job. I got bored easily, there was no room to grow and I wanted to do what I enjoyed! MAC keeps things fresh, they have AMAZING BENEFITS for employees & you're extremely valued.

    Cons

    As there are huge growth opportunities within MAC, forget about going higher than an assistant manager without some type of tenure. MAC rarely hires outside of the brand for RSM/MRO/SRM positions (which is a smart move). If you were interested in a position outside of store level, expect to be with the company 7-10 years before you're considered. Also, expect to work more than the hours you are signed on for. It's retail and that happens...you must be flexible.

    Advice to Management

    Touch base with all employees. Yes, upper management is our voice. All too often, upper management rolls lower management under the bus to save themselves. Reduce paperwork & allow managers to be on the floor more with employees for developmental purposes. I've seen stores tank because of managers who cannot delegate their tasks efficiently therefore there is little to no on-floor training.


  6. Exciting

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MAC Cosmetics part-time

    Pros

    -Love being able to give makeovers on all types of people -Love pushing my creativity with theme days

    Cons

    -Don't love all the types of people we give makeovers to -Don't love the hours as a BOC


  7. MAC Cosmetics

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    gratis, 60% off products, GREAT TRAINING, academy every 3 months to keep up with new trends.

    Cons

    Meet/exceed sales, not enough hours.


  8. Mac artist

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Gratis, lots of talented co-workers to learn from.

    Cons

    Too many events, lots of sales focus less artistry


  9. Freelance/on call artist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Dream job if this is your passion Gain experience freelancing Have fun at work

    Cons

    too many freelancers not enough hours You'll have to ring for the permanent girls sometimes so they reach their sales goals, but it not good for you in the long run because they can't see how much you actually sell

    Advice to Management

    Dont hire that many freelancers, especially when a few of them are completely open availability.


  10. Great company that does focus on the employee.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SRM
    Former Employee - SRM
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MAC Cosmetics full-time (More than 10 years)

    Pros

    MAC is a training company and focuses in consistently training their artists and managers to run the organization. The perks are great with employee discount and free product. Excellent benefits from Health to tuition reimbursement. Internal promotions are given to those who have proven they are capable and hard work. MAC has the best makeup artists in the company and that is why the brand has a great following of customers and employees.

    Cons

    I think I want to say that the company needs to find a way to reduce the paperwork piece and other dynamics Of the job that is not necessary so managers can be more engaged with their staff.

    Advice to Management

    Continue to believe in your teams and remind them that they are working for the best brand in the industry.


  11. Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Doing people's make up loved the work place had a lot of fun

    Cons

    Bad Pay didn't make enough money M

    Advice to Management

    Nothing



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