MAC Cosmetics Reviews

Updated August 27, 2015
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418 Employee Reviews

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  1. Helpful (1)

    makeup artist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook

    I have been working at MAC Cosmetics part-time

    Pros

    Gratis(if you get it all) makeup experience, learning, artistry.

    Cons

    Your a sales person, they're quick to replace you, meeting sales goals, all about playing favorites the favorites usually get promoted.

    Advice to Management

    I feel that MAC should be about what it is really seen as. It's about makeup, artistry, teaching, making a statement. Employees should not be so pressured into making a goal and shouldn't get written up or not promoted because it's not made. We all work hard and most of us are artists not sales people. I feel seniority needs to be 100% in effect. Managers and srms pick and choose they're favorites and promote them. Give them opportunities that all of us have been working so hard for years for. I feel mac don't support they're employees they dissapoint our mac dream by making it so hard for us to grow in the company.


  2. MAC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Meet different people everyday. Fast paced environment. Fashion forward and #1 cosmetic company in the world. Constant training and inspiration.

    Cons

    Sales and Customer Service are the most important. Makeup Artistry is not your #1 goal.

    Advice to Management

    Commission!


  3. Helpful (3)

    ehh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Retail Manager in Miami, FL
    Former Employee - Assistant Retail Manager in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MAC Cosmetics full-time (More than 8 years)

    Pros

    I worked 8 1/2 years in MAC Cosmetics. The benefits that you receive with the company are great. You get 60% on products The artists and the creativity you are able to use while working are like none other

    Cons

    Upper Managerment is extremely unprofessional They only care for the associates to make their goal and write them discussions and warnings for every single dollar that he or she misses The schedule is horrible, because you have to work every weekend and the hours are long They will not give you a day off even if you request it in advance

    Advice to Management

    I believe that MAC Corporate needs to put people that are more educated and better dealing with their associates. I was assistant manager but didn't really receive any assistance from higher management like MRO or SRM.


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  5. Helpful (2)

    Good for short term

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Great environment to grow as an artist, lots to learn, you make great friends, and get lots of referrals.

    Cons

    It's hard to get out of freelancing, a lot of times you get overlooked and someone who has no experience with the company gets the job. Permanent artist sometimes belittle the freelancers. Freelancers work harder and literally has to beg for hours.

    Advice to Management

    Make your hiring process just!!!!


  6. MAC makeup artist at the MAC counter in Nordstrom

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MAC Artist in Roseville, CA
    Current Employee - MAC Artist in Roseville, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Amazing products You get to be creative and be yourself Fun people to work with/ great teamwork Play with makeup all day

    Cons

    Hard to get weekends off VERY VERY sales drive Competitive Super fast paced

    Advice to Management

    Not really any advice to management. My managers are spectacular and want to watch you grow and be the best you can be.


  7. Helpful (1)

    Great company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MAC Artist in Chicago, IL
    Current Employee - MAC Artist in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MAC Cosmetics full-time (More than 3 years)

    Pros

    There's a lot of opportunity to be creative and learn within the company. You also develop a family within your coworkers. Discount and gratis ain't bad either.

    Cons

    It's customer service and sales related, so if that's not your thing you won't like it. Dealing with customers can be rough, it's the nature of the beast.


  8. Changed a lot

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Third Key Manager
    Current Employee - Third Key Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Discount, gratis, decent pay, benefits

    Cons

    Sales goals, no set schedules, no time for family

    Advice to Management

    Firing people because you agreed certain dollars per year to partnered locations is unfair when stores are slow.


  9. Helpful (4)

    Alright

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MAC Cosmetics part-time (Less than a year)

    Pros

    Get free product! Interaction with customers, exposing tattoos & piercings, makeup can be wild and bold.

    Cons

    I just want to say... Management SUCKS!!! They don't listen to nothing. Within my 9 months at being at MAC I hate the sales goals, if you're part time you have a 4 hour shift , your goal is $900 😒 meanwhile you have a beauty appointment for 1 hour, so technically you only have 3 hours on a steady but not busy but steady! Saturday to make your money... Like cmon! It's ridiculous, I love the company but yall seriously need to clean house! I worked with a lot of "immature" women that were not even wanting to work there, and they would always get recognition, but the people that work hard and want to be there do not get noticed! It's sad, I had high hopes for MAC being my dream career, and within 9 months not even a year I can't believe I look so down on this company. It's rather sad than irritating! How can you have such a great brand BUT very non responsive to there employees needs.

    Advice to Management

    Step your game UP, listen to your employee... Give realistic HELPFUL feed back. Understand that people love your company & and are willing to bust their butt to be there! Those are the people worth keeping in the long run, not girls that just want to claim they work for MAC but don't want to do any work.


  10. Helpful (2)

    Cool

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Third Key in Westminster, CA
    Current Employee - Third Key in Westminster, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MAC Cosmetics full-time (More than 3 years)

    Pros

    Free makeup and great discount. Fun, most of the time. Get to do makeup and be creative

    Cons

    Always work weekends. Underpaid. Make more money doing freelance on side

    Advice to Management

    Payscale is still the same since I started in 2006 every time minimum wage goes up so should our wages


  11. I love the perks of being a Mac Artist discounts and gratis.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MAC Artist in Fort Belvoir, VA
    Current Employee - MAC Artist in Fort Belvoir, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MAC Cosmetics (More than 3 years)

    Pros

    I love what I do so I feel like I'm barley working hard.

    Cons

    My challenges would be for consistent business's because we are not always busy.



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