MAIFE Reviews

Updated June 28, 2015
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9 Employee Reviews

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  1. Guest Services Specialist- Love it!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Services Specialist in Mystic, CT
    Current Employee - Guest Services Specialist in Mystic, CT

    I have been working at MAIFE part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Employees in the guest services department are coming from all walks of life, and although this position is often taken by students and people making transitions in their careers, there is no feeling of angst to "get out of this place". The employees truly do love the aquarium, and you will too as you learn more about it and the great work that they're doing for marine life. As an employee (or volunteer) you get free membership, discounts at many local businesses, free admission to Mystic seaport and free animal encounter programs (but this is more rare). Schedules are flexible and you get moved around the aquarium throughout the day so no single task ever becomes too mundane. The supervisors are incredibly supportive and great to work with. Get ready to learn a lot about conservation and marine life!

    Cons

    It's a non-profit organization so the pay is low. Full-time isn't really an option and part-time work can fluctuate greatly between about 20 and 35 hours per week. High turnover rate as people often move on to other positions in the aquarium, finish school, pursue careers, etc.. Endless interactions with children requires a lot of energy and a sunny demeanor.

    Advice to Management

    Would love to get paid more and see higher retention rates, but I'm very well aware of the difficulty they have making ends meet as a non-profit organization, even though the admission prices are so high!


  2. Intern review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern in Honolulu, HI
    Current Intern - Anonymous Intern in Honolulu, HI

    I have been working at MAIFE as an intern (Less than a year)

    Recommends
    Recommends

    Pros

    Kind and friendly employees and coworkers, great work environment with animals and children, dedicated to education and furthering science

    Cons

    Can be very long hours, if you are not local to Mystic then getting to work can be difficult due to the lack of public transportation in the area

    Advice to Management

    Continue working to create a great environment for employees and interns, including activities to create bonds between coworkers and activities to help workers understand the mission of the aquarium


  3. Marketing Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at MAIFE as an intern (Less than a year)

    Pros

    Great culture, supportive and committed to getting to know coworkers, making people feel welcome, great guidance on various projects, great management

    Cons

    Very small company, unpaid internship


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Docent Volunteer/ Exhibit Interpreter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Docent in Mystic, CT
    Current Employee - Docent in Mystic, CT

    I have been working at MAIFE

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Easy to get promoted to an actual job, lots of benefits, fun to talk to people, good staff, meet other people like you

    Cons

    don't get paid, sometimes you don't really know everyone because there are over 1000 volunteers


  6. Nice Coworkers, Okay Bosses, but Tourists are Exhausting

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MAIFE

    Pros

    There are days where it feels like you are getting paid to enjoy a nice day and be with the animals, you get lots of hours, coworkers are great, and the specials are delicious

    Cons

    Dealing with rude tourists can be exhausting, bosses are generally uninvolved, and there is little upward mobility.

    Advice to Management

    allow workers who have been with the company for a while to have more promotion opportunities, deal with problem guests more swiftly, the employees work harder than you sometimes give them credit for


  7. Exhibit Interpretation

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MAIFE

    Pros

    If you love animals and people, this is a great job to have. It is fun to educate people about the variety of animals, and it is also fun just to see the animals (beluga whales, seals, sea lions, penguins, sharks, rays, etc.) on a regular basis.

    Cons

    It can be exhausting at times, and sometimes you will have to stand outside in the snow and the cold on wintery days (so be sure to dress warmly). You will have to learn how to best manage crowds and how to reinforce rules kindly but firmly.


  8. admissions representative

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mystic, CT
    Current Employee - Anonymous Employee in Mystic, CT

    I have been working at MAIFE

    Pros

    free membership to aquarium discount in store 2- 15 minute breaks plus lunch break each day

    Cons

    underpaid and unappreciated. rates are too high- must deal with disappointed people

    Advice to Management

    Try doing your job instead of putting the responsibility on those under you.


  9. Helpful (1)

    Not what it once was.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mystic, CT
    Current Employee - Anonymous Employee in Mystic, CT

    I have been working at MAIFE

    Doesn't Recommend
    Doesn't Recommend

    Pros

    If you are a researcher or like to work with aquatic animals, it can be rewarding.

    Cons

    Low pay and even lower respect from management .

    Advice to Management

    Your employees are your best asset. Think of them before you think of yourself.


  10. Helpful (1)

    A very "mixed bag" of "leaders" are trying to bring together multiple visions in support of an important cause.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MAIFE

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The mission is important. The staff is dedicated to the cause and it shows in their work and work habits. Working with animals is very rewarding. Many unique opportunities for travel and research. Teamwork within the organization is exemplary.

    Cons

    Management is quite disjointed. Too many knee-jerk reactions to small incidents. Planning and follow through seem lacking in many parts of the upper strata of the organization. Reaction without information. Senior management either never had or has lost sight of the mission.



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