MAXIMUS Reviews

Updated October 17, 2014
Updated October 17, 2014
263 Reviews
2.6
263 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MAXIMUS President, CEO, and Director Rich Montoni
Rich Montoni
126 Ratings

Review Highlights

Pros
  • Good pay and somewhat good benefits (in 10 reviews)

  • Also, there's the occasional good feeling that comes from helping people get the help they need from the state (in 10 reviews)


Cons
  • Recent late schedules leave little to no time to live a normal life (in 8 reviews)

  • Not much room for advancement, boring work for meager pay, it's hard to stay motivated at the job (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Ok job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in New York, NY
    Current Employee - Customer Service Representative in New York, NY

    I have been working at MAXIMUS (less than an year)

    Pros

    Good pay, good people, working enviroment

    Cons

    No room for growth or advancing

    Advice to ManagementAdvice

    Let others grow

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Poor culture with little to no support, unrealistic expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Training Manager in Greenwood Village, CO
    Former Employee - Training Manager in Greenwood Village, CO

    I worked at MAXIMUS full-time (less than an year)

    Pros

    Compensation was fair. The hours were fair.

    Cons

    Employees that should be hourly are paid salary to avoid overtime.
    There is no training or onboarding
    Performance expectations are vague and unrealistic
    Most of the workforce is temporary staffing that are treated very poorly

    Advice to ManagementAdvice

    Develop realistic project plans with well-considered goals before launching a project with little or no idea of how to accomplish what is needed. Cut back drastically on the use of temporary staffing.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    You are probably better off at another company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MAXIMUS full-time (more than an year)

    Pros

    Lot's of training opportunities for staff.

    Cons

    No room for advancement, constant change in management

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Brutal. Have many executives that don't know what they are doing but get high pay and bonuses.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Human Resources in Reston, VA
    Former Employee - Corporate Human Resources in Reston, VA

    I worked at MAXIMUS full-time (more than 5 years)

    Pros

    The premise of being more efficient than government is good. However, pay workers very little and top management gets paid way too much.
    Can learn how to do things if you are willing. Have to be a self-starter because good training is rare. Trainers in the Training Department are very good but not given the tools from the other departments to train correctly.

    Cons

    Depending on where you work, you could have great work-life balance or none at all. Overwork the good people and let top management take vacations, work from home, never show up or only show up for a portion of the day. You must be able to ignore what management is doing or you'll go crazy.

    Advice to ManagementAdvice

    Get rid of Corporate HR. There is not one manager that isn't covering up something major.

    Doesn't Recommend
    Negative Outlook
  6.  

    A place for some

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Representative in New York, NY
    Former Employee - Call Center Representative in New York, NY

    I worked at MAXIMUS full-time (more than 5 years)

    Pros

    The company is committed to promoting from within. The company is operating on the base of projects that means that opportunity come up pretty often - if you are willing to relocate

    Cons

    Very little training support after a promotion, projects generally have a chaotic dynamic to it. In general the staff is underpaid and overpaid for the the work they are doing. As you get higher in the chain of command the opportunities for promotion dwindle

    Advice to ManagementAdvice

    While consistent promotion from within makes the company stand out, too little on-job training and support is given to the person being promoted. I believe additional funds should be allocated to allow the newly promoted to get training that would maximize their potential at the job, otherwise you what you get is fast track where all the people are not fully competent to do their job.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    Was my favorite job if I didn't have to relocate, I think I would still be there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MAXIMUS

    Pros

    The pay was really good for me at the time (4 years ago). I liked that we had the option to have McAlister's for lunch since the location of the building was so remote. (Have no idea if they still cater today). We did not have to share desks/work spaces like other call centers that I know. At Maximus they
    had separate computer rooms that the employees could use at break or lunch for personal use if so desired. There was also a room that we (employees) could use to rest/lie down in if we weren't feeling well.
    The trainers made learning fun. Everyone on the floor was great.

    Cons

    I worked there 4 years ago so it is really difficult for me remember the challenges. I know there were some, there are with any job. It was actually my favorite job and I wish I didn't have to relocate.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Wasn't what it used to be

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MAXIMUS full-time

    Pros

    Great if unemployed, close commute regardless of weather

    Cons

    You become Max'd Out sooner rather than later

  9.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Representative
    Former Employee - Client Service Representative

    I worked at MAXIMUS full-time

    Pros

    Love the flexibility and coworkers. Learned a lot.

    Cons

    Miscommunication sometimes with upper management. But usually resolved.

  10.  

    I have learnt many levels of experience in Maximus and enjoyed while I was working there.

    Current Employee - Senior Software Test Engineer in Denver, CO
    Current Employee - Senior Software Test Engineer in Denver, CO

    I have been working at MAXIMUS as a contractor (less than an year)

    Pros

    Very complex application so my analytical experience has been enhanced a lot.

    Cons

    QA team has been considered legging of ALM, so QA team has been given very little time to deliver the works.

  11.  

    Great place and great people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Developer in Boston, MA
    Current Employee - Senior Software Developer in Boston, MA

    I have been working at MAXIMUS full-time (more than 3 years)

    Pros

    Great Pay
    Great Work Environment
    Great Talented team of people to work with
    Friendly management team.

    Cons

    The state controls the spending and the budget. So companies hands are tied when it comes to spending money on technology.

    Recommends
    Positive Outlook
    Approves of CEO

Work at MAXIMUS? Share Your Experiences

MAXIMUS

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.