MAXIMUS

  www.maximus.com
  www.maximus.com

MAXIMUS Reviews

Updated November 24, 2014
Updated November 24, 2014
273 Reviews
2.5
273 Reviews
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MAXIMUS President, CEO, and Director Rich Montoni
Rich Montoni
130 Ratings

Review Highlights

Pros
  • You truly are helping people in the community and changing lives, so big picture is important (in 11 reviews)

  • good pay, mostly friendly employees, some management helpful (in 11 reviews)


Cons
  • Recent late schedules leave little to no time to live a normal life (in 9 reviews)

  • Not much room for advancement, boring work for meager pay, it's hard to stay motivated at the job (in 7 reviews)

More Highlights

Employee Reviews

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  1.  

    Senior Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Counselor in New York, NY
    Current Employee - Senior Counselor in New York, NY

    I have been working at MAXIMUS full-time (more than an year)

    Pros

    Gained extensive experience in the welfare system.

    Cons

    - Management: HORRIBLE! Favoritism is obvious here. You work hard to meet your goals, get promised bonuses and it never happens. You end up with duties that you are not responsible for. You work overtime without receiving pay.

    - Co-Workers: Most part backstabbers. Some people are decent, but its rare.

    - Environment: THE WORSE! Lack of security. Clients yelling, cursing and threatening you every time. You will get depressed soon after starting the job.

    -Pay and Benefits: HORRIBLE. Hard work and pay is relatively lot lower than other B2W industries.

    This company has the highest turnover rates of any company out there. Also, be careful who you trust because they will accuse you of fraud and find reasons to get rid of you in the blink of an eye.

    Advice to ManagementAdvice

    Be fair. Practice what you preach. If you want your employees to stay and follow your path, then be a better role model. Promote people on hard work rather than favoritism.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Example of the Absolute Worst in Corporate Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at MAXIMUS as a contractor

    Pros

    Honestly, the only honest positive comments I can think of is how easy it is to get a job there & that the office building is quite impressive.

    Cons

    Extremely unprofessional.

    Quite possibly the highest Turnover rate in Austin Texas. I've been a job seeker since the wife went to the Hospital and as a result lost a job - that started in March of 2014. Between March of 2014 & November of 2014 I've been offered a Bilingual CSR Position with Maximus almost 30 times , no exaggeration. Kelly Services, Hawkins, Austin Staffing, other agencies, and many Head Hunters have offered me Positions with this Company since. That speaks volumes for turnover. From what we have observed, ONE IN THREE ads online for CSR positions in Austin Texas is for Maximus. Upper management, IT, and trainers are the only stable positions that the Company has.

    Years ago a Maximus CEO was penalized for privacy violations. As a result now ALL mainstay, peon level, non-management employees pay the price. Everything you do is monitored and recorded. This would be rather understable, considering that they are handling Welfare Records, if those with positions of authority were under similar scrutiny. I assure you they are not.

    Trainers & HR are an absolute cesspool of unprofessionalism. One trainer in particular discussed, on the clock, during training class, sexual activities, amongst other inappropriate non-work related subjects. Those who protested got fired and/or threatened with their jobs. This same trainer was a former Public School Teacher in the Northern Suburbs of Austin Texas and was fired for similar circumstances, of her own admission during her training class.

    The pay is the 2nd lowest we've seen for this type of position in the Austin Texas Metropolitan area.

    The vast majority of the Company is Temps thus eliminating the financial consequences to them of going through so many employees. (Literally many thousands each year for a few hundred positions).

    Advice to ManagementAdvice

    Keep an eye on folks in training, watch how they're doing on the evaluations.Some of the highest scores in our Training Class were fired or harassed to the point of leaving.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Excellent orientation to company and superb training opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Folsom, CA
    Current Employee - Project Manager in Folsom, CA

    I have been working at MAXIMUS full-time (less than an year)

    Pros

    Compensation for management positions are good - not the case for staff positions, even when there is a need for technical expertise.

    Cons

    Upper level focus is not on West Coast operations

    Recommends
    Neutral Outlook
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  5. 2 people found this helpful  

    Stay away if you are looking for a professional company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Reston, VA
    Current Employee - Manager in Reston, VA

    I have been working at MAXIMUS full-time (more than an year)

    Pros

    Some life balance can be negotiated.

    Cons

    There is a lot of legacy staff that was hired 7-20 years ago that do not have the credentials nor the right experience to manage the new and professional staff that has been recently hired. You may have an MBA and be managed by someone with an Associates Degree or less. The company is very bureaucratic and the old staff thrive on it as they see it as the only way to manage their groups. Lack of communication is rampant. The old MAXIMUS set up some old policies and procedures that are in no way industry standard and very bureaucratic. Imagine being a seasoned professional and having to work in such an environment.
    The staff in almost every department looks demoralized and sad. This should only be a temporary job for you if you want to get into the health care program business.
    The CEO does not communicative with Corporate staff, no quarterly meetings, nothing. It is just strange.
    Also, you are pretty much on your own and if you are not part of the select group (and this happens in every department), you are dooomed. You feel like you are constantly watching your back.

    Advice to ManagementAdvice

    Let professionals run departments and teams. Do away with bureaucracy. Treat people with respect.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Please stay away from this project

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Training Specialist in Boise, ID
    Current Employee - Training Specialist in Boise, ID

    I have been working at MAXIMUS full-time (less than an year)

    Pros

    Some people that I worked with

    Cons

    This project has never follow the company values

    Advice to ManagementAdvice

    Please have more ethics when at work

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Its pretty rough if you are an introvert

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at MAXIMUS full-time (less than an year)

    Pros

    Good pay, Nice people, professional, office culture,

    Cons

    Little to no training, rude people on phones, too high quotas to meet, unpaid sick leave when you are sick, have to work there a year, too temporary, now that we have a republican house we are all going to lose our jobs.

    Advice to ManagementAdvice

    Stop hiring people who are inexperianced. Thank you

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Company disconnected to workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MAXIMUS full-time

    Pros

    New clean place to work

    Cons

    Company hires temp companies to do there dirty work of hiring and firing employees . Has no compassion for workers them selves just use them an let them go for profits in there pockets

  9.  

    Sink or Swim

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Assistant in Indianapolis, IN
    Current Employee - Project Assistant in Indianapolis, IN

    I have been working at MAXIMUS as a contractor (more than 3 years)

    Pros

    Autonomy
    No lack of projects to work on

    Cons

    If you are not self motivated, confident and willing to blaze your own path, you will not succeed
    There is no one to watch your back but yourself and everyone is fodder when a project goes sideways

    Advice to ManagementAdvice

    Listen to your team members
    Watch out for the little guy - do not assume that your newest, least experienced person should be sent to lead a project with no ramp up or customer introductions

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Not bad if really like the first job you get. It will be the only one you ever do at the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MAXIMUS full-time

    Pros

    You get to travel and meet a lot of interesting people. You feel like you are helping people.

    Cons

    TERRIBLE communication from Senior Management. NO CHANCE for advancement unless you are in the select "in crowd".

    Advice to ManagementAdvice

    Train your Division leaders to communicate with the minions. Teach them that communication does not mean 2 conference calls a year with everyone on mute.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Ok job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in New York, NY
    Current Employee - Customer Service Representative in New York, NY

    I have been working at MAXIMUS (less than an year)

    Pros

    Good pay, good people, working enviroment

    Cons

    No room for growth or advancing

    Advice to ManagementAdvice

    Let others grow

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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