MBS Textbook Exchange Reviews

Updated March 28, 2015
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  1. Very warm, friendly environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MBS Textbook Exchange full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I think it really depends on the department you work in. I love working in mbs direct. Wonderful people, flexible schedule, lots of work but everyone helps out. If I stay late, my supervisor comes over and asks if she can help me. Very busy times but slower times as well. Many different duties. Very good job for someone who loves to stay busy and can multitask. They promote from within. If the new position doesn't work out then you can return to your previous position. Great benefits.

    Cons

    Salary could be better considering the many job responsibilities.

  2. Best place I have ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MBS Textbook Exchange full-time (more than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    you are well treated, time off when needed, benefits are great, enjoy actually coming to work. hours are great, if you need to switch them around management is ok with it. co-workers(what few I have) we all get along great couldn't ask for a better group

    Cons

    coming to work when your boss only has negative things to say
    could use a bit more pay. but I will take a lower pay for being treated great

  3. Good place to work in between jobs.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MBS Textbook Exchange

    Pros

    The free books for employees is helpful. Take advantage of it. It's very 8-5 so it's a good place to work while you take classes. I would recommend it if you're trying to start a family - excellent benefits.

    Cons

    I really don't think management understands the business anymore. It's very sad because so many good people work here - and the pay isn't very competitive. This could've a great company but hubris and cronyism are prevalent.

    Advice to Management

    If you could care about the people that work for you the company would be so much better. You have many people here that are well educated and smart. Listen to them.

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  5. Brutal, unforgiving, and a little racist.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shelver in Columbia, MO
    Former Employee - Shelver in Columbia, MO

    I worked at MBS Textbook Exchange full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Salary, other low level employees are typically okay. HR is good.

    Cons

    Management is harsh and unforgiving. They expect books to go in places they don't fit and don't understand what the actual floor is like. Overheard shelving boss and lackey laugh and criticize at Bosnian and African immigrants accents and speaking abilities.

    Advice to Management

    Try to understand you're employing humans and please respect other cultures. It's very hurtful and pushes employees away.

  6. Very Negative Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MBS Textbook Exchange full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    None, None, None, None, None

    Cons

    Salary, Incompetent Managers, Competitive Co-Workers

    Advice to Management

    If you hire someone, let him/her do the job.

  7. Fast pace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services in Columbia, MO
    Current Employee - Client Services in Columbia, MO

    I have been working at MBS Textbook Exchange full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Laid back, great HR department, good company in Columbia Mo.

    Cons

    Some upper management people do not interact or respect workers. Low salaries.

    Advice to Management

    Treat people with respect. Acknowledge their thoughts and ideas instead of knocking them down.

  8. Great people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Columbia, MO
    Current Employee - Supervisor in Columbia, MO

    I have been working at MBS Textbook Exchange full-time (more than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fast paced, but there are slow times of the year when classes are not beginning or ending. Good benefits, usually hire from within for better jobs, good opportunity for advancement, great for students, rent books for free.

    Cons

    Very busy rush prior to the start of courses, pay could be higher, mandatory training is usually useless and time consuming.

    Advice to Management

    Great overall

  9. Helpful (2)

    It was the best of times, it was the worst of times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Programmer in Columbia, MO
    Former Employee - Systems Programmer in Columbia, MO

    I worked at MBS Textbook Exchange full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I worked for MBS for 18 years. Early on it was like family and there were great people to work with. They also promoted from within so advancement was available.

    Cons

    Things changed drastically as the company grew. It turned from a family to you are just a number that can be replaced. Management turned into a club and worthless managers were rewarded with promotions instead of being shown the door. Then they stopped advancing from within and hired outside and things turned even worse. Training is non existent. Backstabbing managers are plentiful.

    Advice to Management

    Don't forget the folks that worked there assess off to get you to were you are. Don't screw people over. There are a few there that I don't know how they sleep at night after what they have done to good hard working folks. CEO should retire since it seems he doesn't care anymore.

  10. Free books for employee a plus.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MBS Textbook Exchange full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good location. Employee can get free books for college classes.

    Cons

    Low pay, unpleasant atmosphere. Managers don't treat their employee well.

    Advice to Management

    Gave employee the opportunity to evaluate their managers.

  11. A great place to work that offers several career options,work hard and you are rewarded/promoted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Managager in Columbia, MO
    Current Employee - Managager in Columbia, MO

    I have been working at MBS Textbook Exchange full-time (more than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    As someone that started at a lower level position I have been promoted twice within the company, I have seen several employees move up the company chains or latterly to another career choice of their desire within MBS. I know most would not list this as a pro, but this company actually listens to employees, if you are someone with a poor attitude and/or poor work ethic you do not get promoted, meaning the best employees are the ones that move up. I have read the reviews on here and honestly can tell you who some of them are, and can confirm they were not an employee/coworker that anyone would have promoted. Lots of opportunity with a local company, that has the innovation to continue to move to the future.

    Cons

    If I had to say any I would say pay is low on a national level, but on par with mid west area.

    Advice to Management

    Continue to promote those that do the best, feel free to listen to the troublemakers but understand they are likely going to just complain because they feel they are not going anywhere. *sigh* (Maybe do your job and you could get a promotion?) *sigh*

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