MEDecision Reviews

Updated September 27, 2014
Updated September 27, 2014
64 Reviews
2.0
64 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MEDecision President & CEO Deborah M. Gage
Deborah M. Gage
40 Ratings

Review Highlights

Pros
  • Flexibility, work-life balance, compensation, super dedicated & talented people (in 9 reviews)

  • You can setup a schedule where you work from home full time, which is very progressive (in 6 reviews)


Cons
  • A lot of talk about work/life balance, but don't try to actually have (in 5 reviews)

  • Upper management lives the high life while anyone working or producing is expected to work like a dog (in 6 reviews)

More Highlights

Employee Reviews

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  1. 10 people found this helpful  

    Poorly Managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chesterbrook, PA
    Current Employee - Anonymous Employee in Chesterbrook, PA

    I have been working at MEDecision full-time for more than 3 years

    Pros

    - Very flexible work from home policy. You can setup a schedule where you work from home full time, which is very progressive.
    - Brand new facilities opening 9/22 for folks who work in the office
    - The developers and QA engineers who have been here for years are very helpful and knowledgeable.
    - Test automation conscious development and testing
    - Starting to develop with newer, interesting technologies (include mobile applications)
    - Modern marketing department

    Cons

    - The SDO is moving from Agile to a waterfall SDLC. This in itself is not an issue, but there are little to no requirements for projects, so it's very hard to estimate entire waterfall project timelines, understand what to develop, and understand what exit criteria to which QA should test.

    - Project timelines are not readjusted when scope, resources, size, or cost changes. Employees are asked to make broad estimates for development or testing with little knowledge of the project, and are held accountable for any dates given, no matter the level of confidence in the date.

    - Little to no collaboration between management and individual contributors. Managers are told to "get it done at all costs" by senior leadership, and thus the individual contributors must respond to constant resource shifting and overtime to finish a project by the original estimation date.

    - Management does not understand what it takes to build software. There is a mentality that the SDO should just "do it" for each project. They don't listen to suggestions for process improvement.

    - Due to high attrition rates and more work than the SDO can handle, developers and QA engineers are constantly swapped between projects to the biggest fire, sometimes on a weekly basis. Employees are expected to make up for missed time on other projects with overtime.

    - Routine, significant overtime is expected, and this time is not compensated in any way.

    - There is no voice for the employee. The internal surveys that are sent around from HR clearly show a decline in employee morale, productivity, and desire to work here. There has not been significant action to address these issues.

    - Senior and Executive leadership do not directly address the issues presented by the SDO workers. Managers are powerless to effect any change, and thus the individual contributors are left to deal with the mess.

    - Due to changing scope and lack of requirements, development cannot always deliver to testing on time. As a result, the testing cycles are shorter than needed, and the quality of the products suffer. The defects that are not caught in testing due to condensed cycles are instead found by clients.

    - 0 defect release policy. Instead of a high water mark for defects counts at a release, the decree is that all defects found must be fixed before a release is GA. This makes for extremely stressful stabilization periods with endless defect fixes, testing, and builds.

    Advice to ManagementAdvice

    Stop trying to finish everything so quickly and be the hero to all of your clients. If you scale and plan the work to fit your SDO size, and engage and **LISTEN** to your SDO individual contributors regarding the work you are planning, you will further engage folks into the process. This will create the passion you desire. If you have engaged employees who see that you respect their knowledge and time, they will work harder for you and create better quality.

    Use the tools you've purchased for estimating and tracking project status. Your clients would rather take releases at a later date with higher quality than more quickly with issues. You can't work people to the bone with overtime across multiple projects to meet dates, and also demand perfect quality in each.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Fast paced and demanding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MEDecision

    Pros

    Smart people, flexible work environment, innovative thinking, fast paced. Medecision is not for everyone...you have to work hard and bring your whole self. I feel supported from many areas in the company and Leadership has been actively working on breaking down barriers. Best of all, we are on the forefront of changing healthcare for the better.

    Cons

    Light on resources and high expectations makes work demanding. Managers don't only manage, they have to get in there with employees and work. If you don't want to do get your hands dirty then this is not the right place for you.

    Advice to ManagementAdvice

    Balance staff vs. management. Senior leadership needs to be more visible to staff.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great place to work with a lot of momentum going on .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager  in  Wayne, PA
    Current Employee - Senior Project Manager in Wayne, PA

    I have been working at MEDecision full-time

    Pros

    Company is growing. The leadership team is strong, listens to the employees, and is client focus. More importantly, they are approachable. The company is moving to state of the art facilities, which plenty of opportunities for work life balance. It has an unbelievable mentoring program. We have a lot of momentum going on for us with exciting on-going projects and lot of opportunities in the Pipeline. If you like working hard, like challenges, and not afraid to speak up, this is the place to be.

    Cons

    There is always room for improvement in any organization. The leadership team is putting a lot of effort to improve legacy processes that could block future growth.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 5 people found this helpful  

    Was a great company at one time...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MEDecision full-time for more than 10 years

    Pros

    Was a great company for many years, not so much now... all chiefs and no Indians

    Cons

    Deb Gage as CEO - running it into the ground... only cares about herself and her friends...

    Advice to ManagementAdvice

    Care about your employees, care about your customers! Culture and values - you have none!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    been there 3 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pion  in  Chesterbrook, PA
    Former Employee - Pion in Chesterbrook, PA

    I worked at MEDecision full-time for more than 3 years

    Pros

    Nice co workers, very friendly and hard working.

    Cons

    managers suck. 4 vp's just resigned. other workers are leaving on a weekly basis. lot's of outsourcing. management hires there friends who are clueless and bullies. my manager belittles our staff with condescending emails to our entire group, singling out individuals. hi stress levels. CEO is on her own agenda, driving the company into the ground. Management is clueless as to why someone wants to leave.

    Advice to ManagementAdvice

    Stop hiring friends or former co workers from previous companies. Stop hiring consulting companies who are lazy and do not know what they are doing.

    Negative Outlook
    Disapproves of CEO
  7. 5 people found this helpful  

    Change it before it is too late

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MEDecision

    Pros

    Work life balance. Full support of leadership for flexible work schedule. Small staffing allows employees to gather additional skills by assisting outside of department or stepping up and asking.

    Cons

    Always losing focus on strategic vision because of need to be responsive to customers.
    Biggest blame game ever witnessed. Employees have to spend time tracking down not what wrong but who did it.

    Advice to ManagementAdvice

    The company is getting very close to the edge of no-return and heading straight down the path to self-destruction. But there still is a sliver of hope to save it. But now is the time to act.

    Customers are getting frustrated because of the turnaround time to answer questions and issues. The time is because of processes put in place to support the blame game. Be one front to the customer. Don't give them the message that this department is looking at so, and the a week later, the next department is...

    Be forthcoming with the employees. The amount of turnover in the past two years is staggering. But some of your employees still believe in the company and the vision. Do them a favor... Remind them why they should. Be honest. Address the issues, make full acknowledgement of the turnover and accept some of the responsibility.

    The talent in this company is outstanding. This place can rise back up, just need time and the proper tools put into place.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Road map?

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Facing  in  Philadelphia, PA
    Former Employee - Client Facing in Philadelphia, PA

    I worked at MEDecision full-time for more than 5 years

    Pros

    Great benefits, great people, and great marketing.

    Cons

    Ridiculous hours, no work/life balance. Everything seems to be a challenge to get done since they let go a third of the company.

    Advice to ManagementAdvice

    Don't just talk the talk, walk the walk. Trying so hard to be employee friendly and change the culture, but it's not working.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Uncertain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MEDecision full-time

    Pros

    Interesting time to be working in health care IT; great opportunity to work on a new project designed to address the current and future needs in the industry; much flexibility for work/life balance.

    Cons

    Inability of senior management to make decision that allow projects to proceed in a timely manner - frustrating starts and stops; leads to being behind others in having a product ready for market - question the viability of the company long-term - not nimble; lag in creating world-class customer service - long history; performance evaluation program is all about structure that rewards high-flyers but does little to provide substantive support for employee development - deadlines are regularly not met by senior staff with no accountability and MJOs are created/revised without discussion halfway through the year.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Great work environment

    Current Employee - Programmer Analyst  in  Wayne, PA
    Current Employee - Programmer Analyst in Wayne, PA

    I have been working at MEDecision full-time for more than a year

    Pros

    Good benefits, pleasant work environment, spacious campus.

    Cons

    Company tends to have focus in different directions.

    Advice to ManagementAdvice

    Need clear management direction and focus on product quality.

  11. 6 people found this helpful  

    Depends on whether you're willing to drink the koolaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MEDecision full-time for more than 10 years

    Pros

    IF you drink the koolaid you will be treated well and maybe even given awards

    IF you lay low you might be able to fly under to radar for a while.. But not for long.

    Cons

    Those who question the direction, policy, thoughts of the regime will expose themselves as targets and find themselves "managed" out regardless of talent.

    Advice to ManagementAdvice

    There is no point in advising those who are self delusional to believe that the policy of "if you aren't with us, get out" is a good management tactic

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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