Pros

The pay was above average, the benefits are outstanding, and work/life balance was great as pretty much everyone leaves by 5:30.

Cons

Raises were either not enough to keep up with inflation or non-existant. Management is short-sighted (i.e. concerned with the next quarter while ignoring long-term consequences) and communication from management was not entirely complete.

Advice to Senior Management

Improve communication to the employees about what is truly going on within the business. If things are bad then be honest with the employees. Don't send out "warm & fuzzy" emails that simply aim to make everyone feel better.

Hold management and middle management accountable for their decisions.