MICROS Systems Reviews

Updated August 21, 2015
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260 Employee Reviews

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  1. Helpful (2)

    Implementation Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Specialist in Columbia, MD
    Former Employee - Implementation Specialist in Columbia, MD
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at MICROS Systems full-time (Less than a year)

    Pros

    Travel to nice resorts IDEAL JOB FOR: for a grad first out of school that is VERY knowledgeable with computers and building systems and so forth AND that has had experience in the service industry at some point. Rewarding feeling after training individuals to use a product that scares them initially; I couldn't have met a more appreciative staff at the job site I was assigned; it felt great to give them the tools and information they need to suceed since change usually scares people.

    Cons

    Pay is low (starting $42K), no opportunity of a raise until 1 year of employment is over. Pay is based on assumption that you work 40 hours per week; however, weeks will be much longer at times while assigned to a project and pay will remain the same (check out the pending CLASS ACTION LAWSUIT filed against Micros Systems by implementation specialists who encountered this problem. While you may be in a beautiful place for your project; do not count on having a day off sometimes for weeks - months (even when nothing needs to be done by you to justify overtime if your lead has to be there then [depending on the lead] you may be sitting there staring into space with nothing you can do). The interviewer failed to inform me of how knowledgeable I should be with programming, instead making it seem as if I will thrive based interpersonal skills alone. Watch your back; especially with management in particular the one who does your job assignments.

    Advice to Management

    Complete a more thorough screening process at either the initial or 2nd interview in order to save time on both ends.


  2. POS Industry Leader

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They provide flexibility for their employees.

    Cons

    They have been a bit slow in the game of technology, however getting there!

    Advice to Management

    They should offer tuition reimbursement


  3. Helpful (1)

    Take the good with the bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Columbia, MD
    Current Employee - Account Manager in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MICROS Systems full-time (More than 8 years)

    Pros

    Great place to build professional relationships. The company is well respect among competitors and other employers in the area. Great health benefits. Great opportunity to learn in a fast paced environment.

    Cons

    It gets a little too political and very difficult to get things done on time. Customer Service has dwindled due to lowered expectations from managers and directors. Little to no training or support for certain positions. Unclear career opportunities. Work-Life Balance not encouraged, or common. Hard work and accomplishments are often not recognized. It's understandable to not give pay increases, but a compliments and recognition is free. Pay it forward.

    Advice to Management

    Become more transparent. It will earn you a lot more respect.


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  5. Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Enjoy working there good company

    Cons

    I've nothing bad to say


  6. Helpful (1)

    Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Help Desk Analyst in Warwick, RI
    Former Employee - Help Desk Analyst in Warwick, RI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at MICROS Systems full-time (More than 5 years)

    Pros

    Not micromanaged and flexible when issues arise. Decent pay

    Cons

    Still in transition, a lot is expected outside of hired role.

    Advice to Management

    none


  7. Good & Bad overall worth staying

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MICROS Systems full-time (More than 10 years)

    Pros

    Global Presence, Great Products, Great Co-Workers, Great Industry

    Cons

    In the past some policies were very old fashioned, these are changing for the better. Pay is low and increases can be hard to come by, although no company just gives away pay increases.

    Advice to Management

    Keep up the d work towards improvements, think about your employees and improve retention policies.


  8. let's see what happens

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    Pros

    - products are marketable - established name in hospitality, retail, and food industry - new management seems to be working out on negative reviews but is taking some time people are already leaving

    Cons

    - not attractive compensation package - increases are very seldom to come by - no concept of work-life balance

    Advice to Management

    - improve retention policies - improve the compensation package - improve work-life balance


  9. done

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Solon, OH
    Current Employee - Operations in Solon, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MICROS Systems full-time (More than 8 years)

    Pros

    some of the people, others not so much

    Cons

    The environment is depressing. The bathrooms, lunch room and carpet are disgustingly dirty. Upper management has no clue as to what is going on or what should be going on. Customers are all lied to about the status of projects and timelines. You can work 60 hours a week and get NOTHING in return...oh, except for the cupcake and banner mentioned in a previous review.

    Advice to Management

    get a clue...


  10. Great place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MICROS Systems full-time (Less than a year)

    Pros

    Great people to work with.

    Cons

    the staff is okay but the culture is not as good as it should be.

    Advice to Management

    Perks. Annually Reviews


  11. Large and Varied, something for everyone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MICROS Systems full-time (More than 8 years)

    Pros

    MICROS grew up as a cash register company but that business is only a part of what they do now. What it means to work for MICROS really depends on the area you are in. Some areas are very traditional with a 70s or 80s style work environment while others are more like a dot-com startup.

    Cons

    More organization interaction would help. MICROS has had many different acquisitions any they don't always work together well.

    Advice to Management

    The Oracle acquisition is a great time to take a step back and realign all of these business units into something that makes sense!



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