MINDBODY Reviews

Updated July 31, 2015
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4.3
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MINDBODY Co-Founder & CEO Rick Stollmeyer
Rick Stollmeyer
161 Ratings

Pros
  • Work life balance is outstanding as were the benefits (in 14 reviews)

  • Their focus on health and wellness extends into providing lots of opportunities for their employees to be active (in 10 reviews)

Cons
  • Although San Luis Obispo is a great place to live, having qualified people nearby to fill open positions is a challenge (in 7 reviews)

  • With any young and growing company there are growing pains (in 11 reviews)

More Pros and Cons

199 Employee Reviews

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  1. Real Values

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MINDBODY full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is the first company I have worked for that operates as a human being would (one that wants to be respected and keep its friends). Employees are not treated as numbers, and there are many amenities to make sure that they are activated and happy to work!

    Cons

    The only difficulties are those that I've created for myself; I haven't had an experience that was impassable.

    Advice to Management

    Keep up the great work! I am trying to achieve a 20 word minimum!


  2. Business Development Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MINDBODY

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good experience upselling/selling add on features, fun department and team, very forward thinking, and techy. Nice working with MINDBODY partners and also MINDBODY clients

    Cons

    On the phones a lot so have to be willing to take this and run and produce results. Need to be okay with working with a goal and producing numbers every month

    Advice to Management

    understand where the team is coming from, understand the pain points, the challenges, the areas of less concern and always be available for team members


  3. Helpful (1)

    Best Place Ever

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Supervisor in San Luis Obispo, CA
    Current Employee - Program Supervisor in San Luis Obispo, CA

    I have been working at MINDBODY full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    PTO, sick days, medical benefits paid at 100% for myself and my spouse, great wellness incentives, great leadership development.

    Cons

    Sometimes there are growing pains felt from a company accelerating as fast as this one, however the exec team and CEO are great with communication about changes and updates.

    Advice to Management

    Continue to keep staff informed, we appreciate the transparency!

    MINDBODY Response

    Jul 29, 2015 – Talent Acquisition Project Specialist

    Love the review! So glad that you're enjoying the benefits that we provide, and that you've had a great experience here at MINDBODY. There certainly are challenges that come when we grow as quickly ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Company Culture is awesome

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MINDBODY full-time

    Pros

    Awesome company to work for! Love the culture and core values.

    Cons

    Great place to work. Pros outweigh the cons

    MINDBODY Response

    Jul 29, 2015 – Talent Acquisition Project Specialist

    Glad to have you with us! We really love our culture and core values, as we strive every day to pursue all of our goals through those values. If you haven't already, please take the opportunity to ... More


  6. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at MINDBODY (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The pros consist of culture, management, part time pay, coworkers and the location. It is an amazing company for college students!

    Cons

    The full time pay is hard to accept but other than that nothing is wrong with the company

    MINDBODY Response

    Jul 29, 2015 – Talent Acquisition Project Specialist

    Thanks for your review! We provide a lot of great opportunities for college students to develop within our company and contribute to the success of our Sales team. Across multiple areas, there's a ... More


  7. Helpful (1)

    Great Place to Work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in San Luis Obispo, CA
    Current Employee - Sales Specialist in San Luis Obispo, CA

    I have been working at MINDBODY

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great management, really fun environment and work place. I genuinely enjoy coming into work and working with people who are very passionate about Mindbody across all the departments!

    Cons

    Sometimes you have to park off-site because we're growing so fast, but they have a new parking garage and a shuttle that picks you up so I can't really complain.

    Advice to Management

    Keep doing what you've been doing! Keep the core values as we begin to grow more and more as a company.

    MINDBODY Response

    Jul 29, 2015 – Talent Acquisition Project Specialist

    Glad to hear from you! Our awesome team members and culture are really a huge part of our success as a company. It's so great to hear that you've found a home here with our Sales team and we look ... More


  8. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Luis Obispo, CA
    Former Employee - Sales Associate in San Luis Obispo, CA

    I worked at MINDBODY (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Such a fun environment to work in and a lot of room for growth within the company!

    Cons

    I honestly have nothing negative to say about working at MINDBODY!

    MINDBODY Response

    Jul 29, 2015 – Talent Acquisition Project Specialist

    Thanks for leaving us your review! We're so glad to hear that you enjoyed your time in working with us. We love developing and putting our team members in a position to succeed, and we certainly hope ... More


  9. Breath of fresh air

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Luis Obispo, CA
    Current Employee - Sales Associate in San Luis Obispo, CA

    I have been working at MINDBODY part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good work environment that promotes the company's core values. Additionally provide opportunities for advancement and challenge. Healthy work objectives and team morale.

    Cons

    It is hard to assess any cons at the given point and where I currently stand with the company.

    MINDBODY Response

    Jul 29, 2015 – Talent Acquisition Project Specialist

    Thanks for the review! We're glad that you are enjoying your time with your team so far and learning your role! Development of our team members is important to us, so please continue to seek ... More


  10. Great Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Luis Obispo, CA
    Current Employee - Anonymous Employee in San Luis Obispo, CA

    I have been working at MINDBODY full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    MINDBODY is by far one of the best places I have ever worked!! The people here are dedicated to the mission and live our core values to the fullest.

    Cons

    There are some growing pains. As long as your are prepared to be fluid and accept changes as the come, you will still love it!


  11. Sales Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in East Hampton, NY
    Current Employee - Sales Specialist in East Hampton, NY

    I have been working at MINDBODY full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -Great Health Benefits, stock options, 401 K -Some of the people that work there are truly amazing, have some great friendships -On Site Massages with Mateo -Good product to sell -Moving the sales meeting time has been a lot better -New Training looks a lot better than when I started where it was non existent -Onsite Classes are so small because everyone is grinding to meet goals that sometimes its almost a one on one experience with a yoga teacher for free -It definitely hones your phone and office skills, great resume builder

    Cons

    -MicroManaging, counting phone calls, constantly being compared to others in emails sent out daily - The pay is not good, especially compared to the hours you are required to give. Some people stay til 8 pm at night to try and hit their numbers -You are only a number to everyone -No work life balance, we were told that while we were home "relaxing with a glass of wine that we should also be prospecting." -Meetings where Management says "We can fire you at any time. It says so in the contract you signed with us". There is obviously no Job Security, which can be stressful. - Continuous contradictions (ie. sell this, no wait don't), and pricing and salary changes. All in all it is a very young company that acts its age - Sketchy and shady reps in a shark tank - Not enough communication between departments, especially Biz Dev when it comes to third party integrations and their timelines and conversations - Angry Stressed Managers, conversations such as "why would you take a lunch break when we have no sales for today, I would rethink that" have actually happened - Drinking at the office. While that has slowed down considerably, there were many times where people were scared to leave the office as some of their co-workers were drunk - Thinking that we are the same as SLO headquarters. We are more expensive to live in, people are constantly trying to go remote for that reason. We are also in a seasonal town, so it is very hard to get anything done in the summer. -Getting docked PTO for going to the doctors office. It is going to take triple the amount of time to get there and back during these summer months and we are supposed to be about wellness. -The CVA process is horrible and time consuming. The original way of doing it was easier. When we ask for help we are told to just click around until you figure it out. Not helpful. - Owners of the company seem really concerned with bigger picture elements and are very out of touch with the team.

    Advice to Management

    -Make a dupe handbook that everyone has to follow, so it isn't up for questioning as it felt like those rules changed all the time according to what rep and manager pushed harder for it. - If someone wants a stand up desk, because it makes them more productive, let them have it. Don't tell them its only for when you earn it. That doesn't follow the core values, and it is also in one of your recruiting videos as something the company would let you do. We have four or five that are sitting there not being used, but people want them. -When rolling up to a restaurant with 40 people right when they open, call ahead of time to alert the staff. The staff has been visibly annoyed and frustrated whenever this happens giving us a not so stellar review. We are a big company, bigger than most out here for sure, it would be courteous. - Be more involved in the community. We aren't in a college town, we are in a tightly knit community.



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