MKS Instruments Reviews

Updated June 5, 2015
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MKS Instruments President and CEO Gerald G. Colella
Gerald G. Colella
1 Rating

38 Employee Reviews

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  1. Business run by engineers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Andover, MA
    Current Employee - Manager in Andover, MA

    I have been working at MKS Instruments full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Most of the people outside of management are nice to work with.
    Proprietary technology (not for many years longer though)

    Cons

    -While technical knowledge is great, the senior management lacks business background and education. So there is a lack of vision, strategic planning or communication. Once consultant was hired to develop strategic plan and all we saw was a couple of slides followed by crickets...
    -Some of the senior/executive management has some serious psychological problems and egos to fill out a large room. Some of the management came over from Brooks Automation, need I say more?
    -Management is micromanaging and has lack of trust towards employees (some departments are better than others)
    -HR cant get employees to complete surveys, because employees are afraid of retaliation if they ever said anything critical.
    -Most of the product volume is manufactured in Mexico - that means double management structures and ever present turf wars. Labor content is low so I am not sure how that makes financial sense.
    -"Not invented here" syndrome is strong with this one...

    Advice to Management

    Pointless to give advice, senior management already knows everything.


  2. WAY Too Much of an "Old Boy's Club"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate/Quality Engineer in Austin, TX
    Former Employee - Associate/Quality Engineer in Austin, TX

    I worked at MKS Instruments full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It helped my and my Dearly BeLoved and Offspring to pay the bills for Near 1.5 Years (a ways back)

    Cons

    Are you "Old School", with the company for many-many years?!?! In like flint, you are! Are you a young female, un-attached? The old bachelor in the group will stoop over backwards to give you tech help! Are you MALE and needing some tech help, God(s) forbid?!?!? That old bachelor geezer is going to make God-awful FUN of you, to the boss, no less! "What does it take, around here, to get some willing TECH help, ya wanna say? A sex change operation?" Do NOT say that, I implore of you! Just go and look for a better job, that's the best... Been there, done that... Successfully, THANKS, Heavens Above...

    Advice to Management

    Rein in the "Old Boy's Club". Strive for a better office-politics environment.


  3. Helpful (2)

    >15 years experience - company has consistantly went down hill for the employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Eng Tech in Rochester, NY
    Current Employee - Eng Tech in Rochester, NY

    I have been working at MKS Instruments full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Decent pay for the job performed. Benefits are comparable to most companies in the area/field. Work versus life schedule is good.

    Cons

    Does - DOES NOT CARE ABOUT THE EMPLOYEE - cant emphasis this enough. Cheap, inablility to create and maintain the simpleest of processes, year after year. MKS idea of a "Bonus" is a ice cream cup. ( actual a true statement ) Employee moral is VERY VERY low and most are dissatisfied by the top reaping gains year after year and not recognizing the individuals. Everyday is a complaint fest. Consistant shut downs (no pay), example last shut down company gave a bonus of three vacation days and in the same email gave a shut down of 5 bussiness days.

    Advice to Management

    Upper management - Overall they just don't understand the employee. All for profit, all corporate. do not expect to be rewarded for consistant excellence.


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  5. Helpful (1)

    It's all about the stock price.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Engineer in San Jose, CA
    Current Employee - Sales Engineer in San Jose, CA

    I have been working at MKS Instruments full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good products 401k health plan

    Cons

    Pay, shut downs, no new products

    Advice to Management

    Invest in tools to improve the customer experience


  6. mks instruments

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MKS Instruments

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Company in general is alright. Group leaders are fairly decent. No time clocks, employees keep
    their own time, then verified by supervisor.

    g

    Cons

    Group leaders that I had ,did not have any knowledge of machinery that I had to operate. Company hires non experience people to do a skilled trade, without any knowledge of math,blueprint reading. Also not understanding the English language or speaking it. finally not having any knowledge of any measuring instruments that is required to perform the job.

    Advice to Management

    Your management needs to look at the people you have that have group leader positions. You will find many of them are not qualified to do what is required. Hire people that are qualified to do skill work.


  7. Technically good but cyclic

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Engineer
    Current Employee - Engineer

    I have been working at MKS Instruments full-time (More than 3 years)

    Approves of CEO
    Approves of CEO

    Pros

    As a technical person this is a interesting place to work. Good products to work on and serve high tech market.

    Cons

    The semi market they serve is very cyclic and the company often needs to hire and fire en masse. My salary was good but in so many other ways they are super cheap.
    Even in good years the business has mandatory shutdowns several times per year.

    Advice to Management

    Stop with the 3-4 mandatory shutdowns every year.


  8. Helpful (2)

    Tech company run as a blue collar factory

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MKS Instruments

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The company is well managed financially and is in the semiconductor industry where high tech learning opportunities are available.

    Cons

    Management treats tech employees like line workers in a factory. The CEO I believe was a high school dropout and likes to hire lieutenants who just tow the party line rather than grow the business into something more than just a components business.


  9. Helpful (1)

    Relies on lack of market competition to stay afloat with poor management, lack of resources and an aging workforce

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MKS Instruments

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    - Provides extremely stable employment
    - Knowledgeable and competent R&D team
    - Profitable even in tough business conditions
    - Great benefits, especially insurance and vacation time policy
    - Most of the people are very friendly
    - Good middle management

    Cons

    - Senior management does not define company strategy and simply either lacks a vision or if has one, does not communicate to lower level employees
    - Upper management never tours facilities, despite the fact that 3 of the biggest facilities are within a 15 minute drive of the headquarters.
    - Extremely poor communication between departments
    - Very poor annual compensations, even for the best employees
    - Many employees are underpaid and are no longer driven, yet remain with the company, thus leading to general lack of innovation
    - While has plenty of good managers, lacks good leaders
    - Very few young people
    - Extremely understaffed, especially in Manufacturing
    - Long work hours to make up for lack of employees
    - Heavy reliance on outsourcing of manufacturing to Mexico to save very little money at the expense of people's jobs in the US.
    - Does not invest in developing people whatsoever

    Advice to Management

    - Go and visit the places where the work happens instead of sitting in offices and conference rooms all day.
    - Hire more employees, especially young ones and invest in developing them


  10. Good company, new CEO

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wilmington, MA
    Former Employee - Anonymous Employee in Wilmington, MA

    I worked at MKS Instruments full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    MKS is a well managed, successful company that has a strategy to weather the ups and downs of the semiconductor market. For instance, using furloughs more than layoffs.

    Cons

    The company roadmap for future development is not widely known. The new CEO is making changes benevolent treatment of employees may change.

    Advice to Management

    Let everyone know enough of your plans so everyone has a vision of the direction of the company. Don't worry about the short profitability of the company so much. You seem to have lost the long term view that has made MKS successful.


  11. Helpful (1)

    Stable company but very risk averse; beware career stagnation and business stovepipes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Boston, MA
    Current Employee - Marketing Manager in Boston, MA

    I have been working at MKS Instruments full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    + Stable company - almost a job for life (though in same role...)
    + Low pressure, low key
    + Good work/life balance
    + Some nice and smart people to work with. Generally good people overall.
    + Management and even senior management can be personally thoughtful while still goal-driven, which is a pleasant surprise at a large company.
    + Generally good benefits

    Cons

    - Only really focused on semiconductor industry
    - Very risk averse; it's easier to say no than try something out
    - Corporate goals are not communicated nor translated to divisional goals
    - Company will spend little money to upgrade infrastructure, IT, or tools. It is very disappointing to use outdated or inadequate tools and technologies in 2013, and to have worn-out fixtures in tired buildings.
    - Little/no cross-business unit or cross-functional initiatives or contact. Meeting anyone outside your business unit is very rare, let alone developing professional and personal relationships among peers, especially those outside the Boston area.
    - Little career direction or training.
    - Extremely tight with any spending - "penny wise and pound foolish" and it reflects in disheartened employees (see also lack of job tools/training corporate culture and employee recognition)
    - Individual fiefdoms are allowed to the detriment of new ideas and opportunities

    Advice to Management

    1. The company needs a revolutionary vision and execution to avoid being too complacent. Please seek out new ideas and new blood, and support these people beyond just words. Weed out the chaff.
    2. Please communicate your vision with the employees and provide opportunities for corporate-wide or cross-divisional teams and initiatives. We are working in stovepipes and have little knowledge of what one group or the other is doing and where corporate is going.
    3. Please look to providing your employees with adequate training and updated technology - or even access to data - to do our jobs.
    4. Finally, please spend some time and effort on creating a corporate culture. It is disappointing to come in to work and leave without knowing what we are striving towards and are a part of.



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