MSC Industrial Direct Reviews

Current Employee – been working at MSC Industrial Direct full-time for more than a year

Pros – the pros for this company is career opportunities, culture, resources and benefits. With my experience at msc i have became a confident sales rep and learning news ways to provide great customer service.

Cons – the cons is the pay for my position and all the responsiblities for the amount of pay. Plus training has been on the low end of the postion. Also poor hiring in some fields in the company.

Advice to Senior Management – To provide more training with each position.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at MSC Industrial Direct full-time for less than a year

Pros – starting out money is great, get full benefits in 30 days ,get vacation time and sick time in 90 days will work with you if you do have to miss a lot of time, very good discount on items

Cons – The only real problem i see is it is very difficult to get a "day" shift job but that is expected

Advice to Senior Management – NONE

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at MSC Industrial Direct full-time for more than 3 years

Pros – +Great Work Environment
+Mostly Great People to Work With
+Slightly Higher Than Average Pay

Cons – +In a few years I am sure we will hear about the Melville Location closing down and Charlotte will become the new corporate headquarters

Advice to Senior Management – Do not be too slow to move up the lower ranking people who work hard.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at MSC Industrial Direct full-time for more than 3 years

Pros – Excellent deliveries
Product availability
Good website
Knowlegeable people

Cons – Too many initiatives
Too many meetings
Too many reports
They say they want feedback but they really don't
Upper management dismissive in meetings
HR runs the company
Sales and managers have 5-20% of their salary at risk
High stress level
No fusion with the 2 largest suppliers- KMT and Seco.

Advice to Senior Management – Cut down on paperwork and meetings
Initiatives are out of control
Don't punish the messenger
learn from other companies, sometimes they do it better !!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at MSC Industrial Direct

Pros – you'll always have job security, even in a downturn. bonuses are good, but not guaranteed. a lot of creative freedom and great co-workers...

Cons – too many directors. too many cliques.

Advice to Senior Management – not everyone outside the building is better than everyone inside the building. treat and pay people like you want them to stay.

Former Employee – worked at MSC Industrial Direct

Pros – Benefits
Encouragement when job done well.

Cons – Inconsiderate, classless, phony, people in general

No, I would not recommend this company to a friend

Former Employee – worked at MSC Industrial Direct

Pros – good pay, good training, everyone overall respectful, goals set and followed up, new hires are all educated

Cons – management acting like everything is ok during a mass merger when it is not; a no rehire policy; confusing mixed messages when it comes to parent company and other; double standards between work locations; most management is there due to time put in-not qualifications and/or education. MSC needs to also focus on MEtalworking products MORE and less on TOILET PAPER and MRO. Let Grainger sell that crap! Oh, and MAKE ONE CATALOG!

Advice to Senior Management – take some of you OWN advice, learn more about the industry-you cant manage or supervise others without knowing anything about the industry or products. MAKE ONE CATALOG AND EVERYTHING UNIFORM BETWEEN BOTH SIDES OF THE COMPANY!

Yes, I would recommend this company to a friend

Current Employee – been working at MSC Industrial Direct

Pros – Stron Culture, great people, semi-competitive salary

Cons – Pay is less competitive than the market

Advice to Senior Management – Need to reward top tier talent more, more competitive pay, lose dead weight

Yes, I would recommend this company to a friend

Current Employee – been working at MSC Industrial Direct

Pros – Make your own schedule.
OK pay, nothing to write home about, especially for NYC living.
Customers appreciate you.

Cons – Others receive bonuses for your work.
Incompetent outside sales people with attitude problems.
No incentives for sales performance.
Treated like redheaded stepchild.
Immediate manager knows nothing about your work.
Low office morale.
No positive feedback on work.

Advice to Senior Management – Provide spiffs as incentive and to boost morale with achievement recognition.

Current Employee – been working at MSC Industrial Direct

Pros – MSC has the buying power that goes along with being a large company. They have access to most major brands, with product lines ranging from metal working solutions, power tools, hand tools, and safety products to fasteners, filters, and motors. Potential customers to call on range from state accounts to basic industrial accounts to hospitals and clinics. There are various types of support personnel that are available to help optimize your sales time.

Cons – MSC has many rules to live by, sometimes hampering flexibility. Meetings and conference calls detract from selling time. Also, there are competitors that pay quite a bit more.

Advice to Senior Management – Lighten up on the meetings --- or shorten them.