MSC Industrial Direct Reviews

Updated July 28, 2015
165 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.8
Rating Trends
Recommend to a friend
Approve of CEO
MSC Industrial Direct CEO Erik Gershwind
Erik Gershwind
87 Ratings

Pros
  • Great co-workers; good benefits; gives back to the communites they are in (in 9 reviews)

  • Sometimes I feel customer service people are my closest allies in the company (in 6 reviews)

Cons
  • Upper management was down right condescending on a consistent basis (in 8 reviews)

  • Senior Management simply moves the jobs around between themselves (in 7 reviews)

More Pros and Cons

165 Employee Reviews

Sort: Popular Rating Date
  1. MSC Telesales Supervisor

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MSC Industrial Direct full-time

    Pros

    Great company to associates and great health benefits.

    Cons

    Limited risk taking on established assoicates with a proven track record

    Advice to Management

    Promote from within


  2. Helpful (3)

    Merchandiser Selector

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandiser Selector in Mableton, GA
    Former Employee - Merchandiser Selector in Mableton, GA

    I worked at MSC Industrial Direct (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The pay is okay. The benefits are good if you don't have any health, dental, and life insurance.

    Cons

    Some of the management needs to be truthful if you going to tell your employee that your going to let the upper management no a situation not wait till they are fired to realized what took place.

    Advice to Management

    Integrity that is all i have to say


  3. company review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melville, NY
    Former Employee - Anonymous Employee in Melville, NY

    I worked at MSC Industrial Direct full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company to work for, you worked hard but it was rewarding.

    Cons

    tough to advance in the remote locations.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    Trying to change how MSC goes to market

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at MSC Industrial Direct

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Have worked in industrial distribution for over 30 Yrs. Overall good company to work for. Pay is above average.

    Cons

    Starting to run business based on short term stock price vs long term interest of company


  6. Helpful (6)

    Dont let kindness fool you

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at MSC Industrial Direct

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great flow of work, benefits are great also. Hours are flexible and plenty of company gatherings. Some associates are worth meeting.

    Cons

    Working here is like standing in one place for years. Saying that, there is little room for job growth. Associates and Management makes it very difficult to work with. Highschool all over again.

    Advice to Management

    There should be more options for associate growth, promotions included. Benefits are good but there should be more to offer to long time associates.


  7. Helpful (3)

    Transforming company in Transforming Industry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MSC Industrial Direct full-time (More than 5 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    culture of honesty, loyalty, family first, and winning Strong benefits A top 3 player in the industry Vertical mobility will be high as company transforms

    Cons

    Must be patient and travel with the company through change Bonuses and variable comp a challenge as transition occurs, economy doesn't help either. Aging work force is an issue from top down Use past history too often for strategy in a world that will never be like it was Needs to accelerate change vs "five year" plan or good associates will leave

    Advice to Management

    Stay true to culture but accelerate change and move on legacy and poor performers who are not part of the future


  8. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager
    Former Employee - IT Manager

    I worked at MSC Industrial Direct

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Well run company. Great to work for

    Cons

    None. They are well run

    Advice to Management

    Keep up the good work


  9. Helpful (6)

    Not much guidance or training. On your own!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Analyst in Davidson, NC
    Current Employee - Senior Marketing Analyst in Davidson, NC

    I have been working at MSC Industrial Direct full-time (More than a year)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Benefits. Salary good for NC.

    Cons

    No on the job training. Got thrown right into the storm and feel like MSC let's you drown.

    Advice to Management

    Better advancement opportunities and training. Less favoritism


  10. Good benefits and pay, that's just about it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Order Picker in Jonestown, PA
    Current Employee - Order Picker in Jonestown, PA

    I have been working at MSC Industrial Direct full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good benefits, pay, bonus's, and weekends off but there is really nothing else unless you are an office person or in the management team.

    Cons

    The biggest thing is that there are certain people that get special treatment/getting it easy from the management and the worst part the management knows what they are doing. Don't expect to advance with the company only those getting the special treatment are going to advance while the rest are overlooked. Those that get the special treatment are always getting rewards, parking spaces, promotions etc. MSC doesn't take account for seniority you could work there six months and apply for a first shift position and get it while a person that works six years there applies for that same position and get denied.

    Advice to Management

    Have management treat EVERYONE fairly, go by seniority, make it easier for us to make our quota instead of changing things ALL THE TIME.


  11. Helpful (6)

    God place to work but a lot of change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MSC Industrial Direct full-time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Nice people, good training, clear vision of what they want to accomplish, decent compensation plan, lots of advancement opportunities

    Cons

    They seem to have a clear understanding of where they want to go as a company but not a clear path as to how to get there. There was a lot of changes with in the organization as to positions and responsibilities.

    MSC Industrial Direct Response

    Jul 2, 2015 – HR Generalist

    Thank you for taking the time to post a review. We appreciate your feedback and are pleased that you acknowledged our people, training programs, goals, compensation plan, and growth opportunities ... More



Showing 165 of 166 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.