MSC Industrial Direct Reviews

Current Employee – been working at MSC Industrial Direct full-time for less than a year

Pros – Great base salary, benefits, and company car. There truly is work-life balance at this company. Management fosters a positive work environment where you want to contribute and do your best.

All sales channels work together to create a positive outcome. MSC has not lost sight of what's most important...the customer.

Cons – It takes time to accrue 40 hours of vacation. Most companies give you 1-3 weeks from start date.

Account Executives do not get company issued laptop which can be a challenge.

Advice to Senior Management – Keep up the good work and don't lose focus.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at MSC Industrial Direct full-time for more than 7 years

Pros – MSC has a wide variety of products and solutions to offer.

Cons – Management is VERY negative and seems to believe that all sales territories are the same and should, therefore, be judged the same. Non-metalworking experience is undervalued. MSC will keep associates that have a metalworking background at all costs (no matter what the violation is). Sales growth is expected to be at 30% or greater each year despite the economical situation. Upper management does not fail to give themselves annual raises. Those of us lower on the food chain are told that the poor economy prevents us from being given raises.

Advice to Senior Management – You might want to try motivating your "associates" through positive means instead of negativity and degradation. Embrace the differences your "associates" bring and how they enhance the customer experience.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at MSC Industrial Direct full-time

Pros – Some of the best and brightest people in the Distribution field.

Cons – Human Resources is supposed to be the keeper of the "culture" yet, at the highest levels, are the biggest violators of the "culture".

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at MSC Industrial Direct full-time for more than 7 years

Pros – growing national company with ok values, over 100 branches statewide so opportunities are endless. They are concious about the community and always have events to keep employees involved

Cons – rigid management, lack of training, no advancement opportunity in corporate, there isn't one message each managers interpret the book base on their own style

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at MSC Industrial Direct full-time for more than 3 years

Pros – Job is secure as long as you go in and work

Cons – wages, depending on department, the hours can be rough

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at MSC Industrial Direct full-time for more than 7 years

Pros – Excellent staff, a great deal of positive support, opportunities for advancement

Cons – Limited opportunities without relocating to a different city or larger facility

Advice to Senior Management – None

Yes, I would recommend this company to a friend

Former Employee – worked at MSC Industrial Direct full-time for more than a year

Pros – Job security - They didn't lay off in 2008 and pride themselves that they don't.

Cons – It's a controlled structured culture with a lack of trust. If you're the creative, think out of the box type, then it's not for you. First year, you only accrue 1/2 vacation day per month. And save them, MSC isn't generous when it comes to snow days. Company policy is opposed to work from home (unless it's overtime) and flex time. Be prepared for overtime. Management will pick a due date and expect you to do what it takes. Your personal time isn't your own. The Melville building is in need of a major renovation and there is no talk whatsoever of fixing the building. Dirty carpets, dirty walls, outdated furniture, cramped cubicles, ceilings that leak when it rains, no sunlight. Beware the interview rooms, they are beautiful. They're supposed to be co-locating with a brand new office in North Carolina. Then why not fix the Melville building? Unless of course the truth is that eventually it will be shut down?

Advice to Senior Management – Renovate the Melville building or fess up that you intend to ultimately shut it down.

No, I would not recommend this company to a friend

Current Employee – been working at MSC Industrial Direct full-time for more than 10 years

Pros – Benefits.vacation Not much else.

Cons – Very top heavy in management To many goals.Upper management has no clue what the worker bee do. Lots of high paid management that are not needed.Reactive not proactive.Lousy at MRO .Does not replace workers when they leave so double,triple work load for everybody else. Culture was preached but no longer Run by how much big wigs can make on stock options.Wants to be everything to every company but cannot come through. No advancement.

Advice to Senior Management – Get back to basics of selling metalworking. Start caring about lower level employees or they will have none with any experience.Stop being so greedy and start sharing the wealth.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at MSC Industrial Direct full-time for more than 3 years

Pros – I honestly cannot think of any reason to possibly want to work for this company. And that is to bad because the company has good products and a good value basket, but the greed is noticeable every hour of every day.

Cons – All the company is interested in is the bottom line. commission structure is the worst in the sales business. Turnover is very high in management as well as sales executives.

Advice to Senior Management – Take a look at some of the exit interview comments if you already have not, and maybe listen to a few people and make some changes.

No, I would not recommend this company to a friend

Former Employee – worked at MSC Industrial Direct full-time for more than 3 years

Pros – nothing to really speak of

Cons – restrictive, slow to react to market trends, culture-bound, whistleblowing is actually encouraged with a Hotline. Creativity is discouraged. Multiple layers of admin makes it hard to get anything accomplished. VERY slow to move on anything, including the hiring process.

Advice to Senior Management – Be more responsive to your people. Stop encouraging tattle-taling and backstabbing.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company