MSC Industrial Direct
2.8 of 5 72 reviews
www.MSCdirect.com Melville, NY 1000 to 5000 Employees

MSC Industrial Direct Reviews

Updated Apr 9, 2014
MSC Industrial Direct – Maumee – “Branch/Call Center”

All Employees Current Employees Only

2.8 72 reviews

                             

53% Approve of the CEO

MSC Industrial Direct CEO Erik Gershwind

Erik Gershwind

(30 ratings)

38% of employees recommend this company to a friend
72 Employee Reviews
in

Review Highlights

Pros:
  • "Consistent hours, benefits, great co-workers"
    in 3 reviews
  • "Sometimes I feel customer service people are my closest allies in the company"
    in 4 reviews
Cons:
  • "no room for advancement if you dont play golf with the execs"
    in 4 reviews
  • "Highly segregated feel toward upper management"
    in 6 reviews
  • Show more review highlights

Reviews

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Very good company to work for.

Anonymous Employee (Current Employee)

I have been working at MSC Industrial Direct

ProsCulture is very good. Free coffee and tea.

ConsWork can be hard. Very demanding.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Excellent

Sales Operations Specialist (Current Employee)
Charleston, SC

I have been working at MSC Industrial Direct full-time for more than 5 years

ProsPromote from within, open door policy, sales tools abound, ect.

ConsIncremental numbers some years are hard to overcome.

Advice to Senior ManagementCorrect the problem.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great Place to work.

Anonymous Employee (Former Employee)

I worked at MSC Industrial Direct full-time

ProsGood Salary, Good staff, Good Benefits.

Conslittle room for advancement at branch.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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So far so good...

Account Executive (Current Employee)

I have been working at MSC Industrial Direct full-time for less than a year

ProsGreat base salary, benefits, and company car. There truly is work-life balance at this company. Management fosters a positive work environment where you want to contribute and do your best.

All sales channels work together to create a positive outcome. MSC has not lost sight of what's most important...the customer.

ConsIt takes time to accrue 40 hours of vacation. Most companies give you 1-3 weeks from start date.

Account Executives do not get company issued laptop which can be a challenge.

Advice to Senior ManagementKeep up the good work and don't lose focus.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Excellent company to work for!

Anonymous Employee (Former Employee)
New York, NY

I worked at MSC Industrial Direct full-time for more than 5 years

ProsExcellent staff, a great deal of positive support, opportunities for advancement

ConsLimited opportunities without relocating to a different city or larger facility

Advice to Senior ManagementNone

Yes, I would recommend this company to a friend

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Very Decent place to work

Packer (Current Employee)
Elkhart, IN

I have been working at MSC Industrial Direct full-time for less than a year

Prosstarting out money is great, get full benefits in 30 days ,get vacation time and sick time in 90 days will work with you if you do have to miss a lot of time, very good discount on items

ConsThe only real problem i see is it is very difficult to get a "day" shift job but that is expected

Advice to Senior ManagementNONE

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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MSC is a great company to work for and fosters a fun environment

Financial Systems Analyst (Former Employee)
Melville, NY

I worked at MSC Industrial Direct full-time for more than 3 years

Pros+Great Work Environment
+Mostly Great People to Work With
+Slightly Higher Than Average Pay

Cons+In a few years I am sure we will hear about the Melville Location closing down and Charlotte will become the new corporate headquarters

Advice to Senior ManagementDo not be too slow to move up the lower ranking people who work hard.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Works on all levels

Inside Sales Executive (Current Employee)

I have been working at MSC Industrial Direct

ProsGreat Pay
Room for advancement
Teamwork is stressed
Great Balance between work and family
Open door policy with management
Exciting innovations

ConsComplex computer order entry system.
Multiple product catalogs
Multiple and complex discount structures
No stock at office location.
Nothing else

Advice to Senior ManagementKeep up the good work. Employees are generally happy and feel secure in their positions.
Continue to be innovative and forward thinking

Yes, I would recommend this company to a friend

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Great Company - needs to update technology

Anonymous Employee (Current Employee)

I have been working at MSC Industrial Direct full-time for more than 8 years

ProsMany great people work here and training is excellent. I've worked here for nearly 10 years and have never been micromanaged. MSC does a lot of good things in the communities it's in, especially in the two headquarters locations. A lot of change is happening now, which can be uncomfortable, but in a big-picture view, the changes being made are needed for the future. We can't grow the way we want to without making changes to our infrastructure.

ConsTechnology is not cutting edge, or even close. Technology that we have, we don't use to its full potential. Hopefully this will change.

Advice to Senior ManagementBe competitive with compensation - not just when hiring, but when promoting and retaining. We are losing people after a long stretch of low merit budgets.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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hopeful for the future

Administrative (Current Employee)
Melville, RI

I have been working at MSC Industrial Direct full-time for more than 10 years

Prosgood foundation and history, great market, encouraging prospects for change

Constough time right now...mgmt must execute on the change they are talking about and execute on the strategic plan to return company to growth.

Advice to Senior Managementdeliver on the promise of change.

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at MSC Industrial Direct reviews and ratings — including employee satisfaction and approval rating for MSC Industrial Direct CEO Erik Gershwind. All 72 reviews posted anonymously by MSC Industrial Direct employees.