MTM Reviews

Updated July 29, 2015
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3.2
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Recommend to a friend
Approve of CEO
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Alaina Macià
35 Ratings

Pros
  • The company is growing and will probably double in size in less than 2 years (in 4 reviews)

  • Great work/life balance, Descent starting pay and quick pay increases once your able to meet stats for each Tier level (in 3 reviews)

Cons
  • Customer Service Reps were looked down upon by management (in 3 reviews)

  • Poor leadership, financial decisions and nepotism all over (in 3 reviews)

More Pros and Cons

67 Employee Reviews

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  1. Loved?!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MTM

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Fun people, great atmosphere, nice managers

    Cons

    Cannot pick own hours, lots of turnovers


  2. Owner Operator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Affiliate Company in Atlanta, GA
    Former Employee - Affiliate Company in Atlanta, GA

    I worked at MTM full-time (More than 3 years)

    Recommends
    Recommends

    Pros

    Great customer service and wonderful supervisor for the region of GA. Love the new system, no more faxing and mailing in trip sheet.

    Cons

    We have been with MTM off and on for several years, has always worked well for us. They are going through a lot of changes. Slowing down and making a lot of changes for small companies.

    Advice to Management

    We have never had a problem with management.


  3. best job I've had

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative II in Wytheville, VA
    Current Employee - Customer Service Representative II in Wytheville, VA

    I have been working at MTM (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pay and benefits after 30 days. Bonus and fun activities

    Cons

    You get cursed at daily. You hear some sad stories. They focus on time yet you have to hit all your points and provide excellent customer service. Other workers not doing their jobs right and causing problems for you. The new focus on cost per mile

    Advice to Management

    Be more lenient on handle time. Considering what we have to do its even harder to keep it down


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  5. Helpful (1)

    HR Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Coordinator in Hazelwood, MO
    Former Employee - Human Resources Coordinator in Hazelwood, MO

    I worked at MTM full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay is great! Travel is also cool. Hr director and vp of admin will fire you to hire their friends and family.

    Cons

    Management sucks , layoffs are rapidly. Turner over is high and they don't rank by senority! You can only move up if you're friends with management

    Advice to Management

    None, people will see for themselves. MaManagement sucks , layoffs are rapidly. Turner over is high and they don't rank by senority! You can only move up if you're friends with management


  6. Infrastructure - IT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Infrastructure - IT
    Current Employee - Infrastructure - IT

    I have been working at MTM full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Family-oriented and extremely supportive colleagues, partners, and management.

    Cons

    I honestly cannot think of any cons for this company. I love every aspect of MTM.

    Advice to Management

    None


  7. Helpful (1)

    Csr Position

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MTM

    Pros

    Assisting customers, job hours and location

    Cons

    Their point system and the way they force you to use pto weather you want to or not.


  8. Helpful (2)

    CSC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at MTM full-time (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Fun laid back environment

    Cons

    Favoritism all the way...your hard work won't be recognized and you wont be considered for a promotion unless you personally hang out with management..or is one of their favorites...attendance policy sucks with the point system...leaving no room for error..a lot of work for a low wage..emoloyees are not professional at all

    Advice to Management

    Stop letting some employees do all the work while others relax and do frivolous projects!!! Not fair


  9. Helpful (1)

    Transit Provider Liaison

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager of Transit Providers in Lake Saint Louis, MO
    Former Employee - Manager of Transit Providers in Lake Saint Louis, MO

    I worked at MTM (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The opportunity to advance with a growing company

    Cons

    Leadership in the Houston office did not collaborate as a mentor, offer development or mutual partner, but more as an dictatorship.

    Advice to Management

    Offer young professionals the opportunity to develop into a career.


  10. Short-notice transportation arranger

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Temporary Worker in Pulaski, VA
    Former Employee - Temporary Worker in Pulaski, VA

    I worked at MTM

    Recommends
    Recommends

    Pros

    Supportive management and coworkers provide advice and encouragment

    Cons

    High volume of clients and very little time to find them transportation.

    Advice to Management

    Please provide more training for new hires. It would save time down the road.


  11. Helpful (2)

    Wonderful company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MTM full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Growth opportunity, career path. Great culture

    Cons

    I have nothing to complain about.

    Advice to Management

    Keep p the good work.



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