MaPS Reviews

Updated July 6, 2015
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2.8
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MaPS President Dirk Wells
Dirk Wells
11 Ratings

24 Employee Reviews

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  1. Helpful (1)

    Great place to start a career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Waltham, MA
    Former Employee - Senior Consultant in Waltham, MA

    I worked at MaPS full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    1. Skill development - great place to learn skills that will serve you well throughout your career (regardless of whether you stay at MaPS). Opportunities to develop both hard skills (e.g., Excel) and soft skills (e.g., client management). 2. Rapid advancement - annual performance review process gives staff the opportunity to move "up the ladder" quickly. In addition to accelerated role advancement (e.g., promotions), staff also benefits from responsibility advancement. I was managing teams and projects much sooner than many of my peers at other companies. 3. People - MaPS is filled with 20-something year old consultants, which makes it a great place to meet new friends. Almost three years after leaving, I still stay in touch with many of my former co-workers. 4. Culture - being a small firm, MaPS is very focused on maintaining a "work hard, play hard" culture that is very enjoyable to be a part of. 5. High-profile clients - working with mostly Fortune 100 companies is great, because these clients are fairly advanced in their thinking, allowing you to work on some more "cutting edge" market research projects

    Cons

    1. Hours - as with all client services companies, hours are variable and often exceed 40 per week. Typically, I would work from 7:30 - 8:30am at home and then 9:30am - 7:30pm in the office (~55 hours per week). This lifestyle works well for some and not at all for others - it really depends on the person


  2. Helpful (6)

    Rewarding opportunity to learn for the right type of person

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Waltham, MA
    Former Employee - Senior Consultant in Waltham, MA

    I worked at MaPS full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    -The vast majority of MaPSters are a pleasure to work with - very smart, hard-working, and fun people to be around. As mentioned in another review, many of the mid-senior to senior people are accomplished, fantastic people who I viewed as role models. As you prove yourself while working with them, they will take a genuine interest in your professional development and your job satisfaction. On top of being a pleasure to work with, many of the junior people and the people who you started with will become very good friends outside of work. You build a strong social and professional network here. For me, that was invaluable. -Very steep learning curve - you're given a ton of exposure to project work and client relations from very early on. You learn a ton about market research, building PPT reports, Excel, and thinking strategically/analytically very quickly. -Impressive and diverse client portfolio - it's almost unheard of to have a client you haven't heard of before, or who doesn't have products you're familiar with. MaPS has clients across industries, but the largest chunks of the pie are CPG/Retail and Financial Services. -Genuinely interesting work. If you're the type of person who is naturally curious about the marketplace and loves analytical thinking, you will enjoy your work and find yourself talking about it outside of the workplace. -Firm reputation - many people who work in the industry recognize and respect this company. Many MaPSters have leveraged their experience here to move to a lucrative client-side job. -Social events - MaPS sponsors a variety of social activities, including Happy Hours at the office every Friday with free food and drinks; Partner Happy Hours every few months with free food/drinks at a nice venue or doing activities at places like The Paint Bar. Every Winter there's a holiday party at a nice venue, every summer there's a day off for the whole company to do fun activities around the city. -Generous benefits - You get a huge amount of days off - 4 weeks of vacation + holidays. Insurance and 401k benefits are also very good. -Flexibility to work from home when you need to for an appointment or errand.

    Cons

    -Long hours - if you're considering applying to or accepting an offer from MaPS, you need to be the type of person who is willing to put in over 50 hours a week consistently, and at busy times more than 60 hours (though these weeks are rare for most MaPSters). People who are successful at MaPS are motivated to do this for the sake of the quality of their work, and for their teammates. My personal perspective is that the time you invest in your career early on will pay off later. Be honest with yourself about your ability to do this consistently before coming here. -Low to average compensation at junior to lower mid levels - Self-explanatory. It sucks, but this is a similar concept to the long hours in that successful people will look at their compensation early in their career as secondary to the Pros I've listed above. You're probably young and not supporting anyone - compensation doesn't need to be a lot right now. If you are successful at MaPS, eventually the compensation will come if you stick around, or at another job. As you are successful and get promoted, there will be significant jumps in salary. -Sometimes this job can be very stressful. Client services means strict timelines, expectations for the highest quality work, and sometimes unreasonable demands. If you're the type of person who likes to be challenged, or can come out on the other side of that and feel good about it, this will work for you (at least for as long as you want it to). -Staffing structure - You don't have much of a say in your projects; your placement is way more the result of the needs of the project teams and their managers rather than the needs of your development. Projects can vary pretty widely in terms of peoples' satisfaction with them and the hours they need to put into them - there are some projects that are truly awful. You will not be proactively moved off of tracking or long-term projects until years have passed, especially if you become so valuable to the project that your manager doesn't want to lose you. On the bright side if you're happy with the project this can be a good thing. Hopefully they'll look at adjusting this system in the future, but in the meantime the best advice I have for new hires is to advocate for yourself. If you're really unhappy with one of or both of your projects and you've given it at least 6 months, first, try to see if there are ways you can improve what you don't like about it. Then, speak up for yourself with the staffer, and don't stop checking in about it until it's changed. -Related to the above, variability in who you work with - There are some bad apples at MaPS who can cause a stressful burden on the rest of their project teams due to a poor attitude or poor quality work. These people are definitely rare at MaPS, but it can make your life difficult if you're unlucky enough to be staffed with one. Sometimes they are new people who are a poor fit, and I recognize many of those people behind some of the particularly nasty reviews on here. (This shouldn't be a surprise to those who are smart enough to see through the most verbose and pseudo-intellectual review. A principal-agent problem results when an agent who is supposed to be doing work to represent the interests of a principal but represents his own interests instead - it is classically applied to the dynamics between the shareholders of a company and the company's employees, or voters and politicans. It does not at all apply to conflicting interests between senior and junior people at a company. That review is a perfect reflection of that person's work quality, communication style, and attitude while at MaPS. It continues to be a running joke among MaPSters.) Sometimes the bad apples are more senior people who were hired at a senior level, rather than working their way up at MaPS - and it shows in their work and interactions with junior staff. However, there's a review process at MaPS and the most disastrous performers leave or are shown the door eventually. This happens quickly at the junior levels but the more senior ones are sticky. The best advice I have for this if you happen to be staffed with one: try your best to work around it, and be honest when it's your time to review that person. -Turnover is a challenge. MaPS has a difficult time keeping people around after they've put in a couple years. This can be a damper on morale and on project teams affected. MaPS really needs to address retention if they want to grow long-term.

    Advice to Management

    If you want to grow your business, you need to keep and grow your most valuable resource - your people. This should be your first priority before getting new clients and projects, since you won't have the staff to do decent jobs on all of the new projects you're trying to win once you win them. The valuable people you've lost over the years could have been a huge asset to growth. I want to see you do better. Ways to address this: -Prioritize investing resources into mid-level or junior people's compensation (if it needs to be a trade-off, prioritize it over hiring new Principals/senior people). The only people who are successful at the senior level had prior experience at MaPS; almost all of the rest do not pull their weight in proportion to their compensation. Learn your lesson and invest that money with people who do the majority of project work and client interactions, and who are also most likely to leave for more generous compensation - the mid-level employees. They will stick around if they feel like they are valued and being compensated appropriately. -Collaborative staffing. Once you've addressed retention, you'll have more flexibility to allow input on peoples' staffing assignments. Check in with people on how they feel about their projects, and what type of projects they'd like to be on. Peoples' happiness is so dependent on their projects - they should really have more of a say in them. My own decision to leave and many other people's I know was at least partially if not entirely due to dissatisfaction with their staffing.


  3. Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Analyst in Waltham, MA
    Current Employee - Research Analyst in Waltham, MA

    I have been working at MaPS full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Fun, young, hard-working coworkers. Steep learning curve and lots of potential to grow.

    Cons

    Low pay, poor treatment of entry-level employees by upper level management, long hours, often have tedious work that you are over qualified for

    Advice to Management

    Pay your entry level employees more, hire interns.


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  5. Ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant
    Former Employee - Consultant

    I worked at MaPS

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Young culture; exciting projects

    Cons

    Work life balance; mediocre pay

    Advice to Management

    Listen to your employees


  6. Young atmosphere, long hours!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MaPS

    Positive Outlook
    Positive Outlook

    Pros

    Work with name brand clients, exposure to all aspects of market research - survey design to collating actionable insights.

    Cons

    Very long hours! Poor work life balance!

    Advice to Management

    Encourage employees more! Actively appreciate long hours put in!


  7. Helpful (1)

    Great Exposure to Marketing Research and Consulting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Waltham, MA
    Current Employee - Consultant in Waltham, MA

    I have been working at MaPS full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    From day one, employees are given responsibility to contribute to their project teams and the tools to succeed. With a formalized training program, as well as the support from their teams, employees are empowered to own parts of their projects and are equipped to answer clients' tough business questions. Employees are typically staffed on two projects, which allows them to gain exposure to different clients, in different industries, doing different types of work. The diversity of the work helps to make a career at MaPS exciting and fulfilling. There is opportunity to work for clients in retail, pharmaceuticals, financial services, consumer packaged goods, and many other industries. MaPS promotes from within and there is great opportunity for upward mobility. With career advisers and a mentor program, employees have the resources they need to stay on track of their progress. Part of what makes MaPS a great company to work for is the people who work there. It's great working alongside smart and motivated people. Aside from working in teams, there are many social aspects of the company that make it a fun place to work!

    Cons

    As addressed in other reviews, work/life balance can be a challenge for some employees. This is typically a result of working for any client services firm. However, project managers and senior management at MaPS have taken strides to improve this balance. Hours can fluctuate with the phase of a project, so while there are busier weeks, there are also slower weeks. Managers encourage employees to take advantage of the slower weeks. Despite potential long hours during the week, working on weekends is very rare. A very generous paid time off package helps to balance out long hours.


  8. Helpful (1)

    Decent first job. Not meant to last.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA

    I have been working at MaPS full-time

    Pros

    Very impressive co-workers. Hard-workers who are great at teaming. Close-knit outside of work as well.

    Cons

    Strange office culture. Isolating and small work environment.


  9. Helpful (2)

    Good for a first job in market research

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Analyst in Waltham, MA
    Former Employee - Research Analyst in Waltham, MA

    I worked at MaPS full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    The people in your cohort are great--usually very smart. There's a definitive "work hard, play hard" attitude, making it great for young people. It's a really great first job because you learn the fundamentals of survey research, including survey methodology and data analysis. Another pro is that if you want to stay with the company (if the first year doesn't burn you out), then there are very clear paths to promotions.

    Cons

    The hours are LONG. When I worked there it was a 50 hour minimum work week, but that usually meant about 60-65 hour. Looking back, the salary didn't justify those hours.

    Advice to Management

    Get an HR department.


  10. Just so-so. Some opportunity for growth as a consulting firm in general

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA

    I have been working at MaPS full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Company is small, there's opportunity to stand out

    Cons

    Life work balance is hard. But they just started a pilot program that ends the day at 6 pm, which is much better than staying late after 7 pm


  11. Great place to start working

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Research Analyst in Boston, MA
    Former Employee - Market Research Analyst in Boston, MA

    I worked at MaPS full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Work Life Balance is great

    Cons

    Boring People to work with



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