Mac Tools Reviews

Updated January 28, 2015
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Brett Shaw
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14 Employee Reviews

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  1. Helpful (1)

    I have been working at Mac Tools full-time (More than 10 years)

    Pros

    One of the best things about working for Mac Tools is the fact that you are a part of the largest tool company in the word (Stanley Black and Decker). Also, I believe we have the best overall offering for a franchisee looking to start their own business.

    Cons

    Not too many cons compaired to previous places of employment.

    Advice to Management

    Continue on the current path. Striving to be the Tool Company that is looked at as Great to Work With is the path we need to be on.


  2. Helpful (6)

    Good Company, but could be much better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production in Westerville, OH
    Current Employee - Production in Westerville, OH

    I have been working at Mac Tools full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Company has the vast resource of Stanley Black & Decker behind it, so the benefits are second to none.

    Cons

    There are a lot of people in leadership positions who are there because they know someone, not because of their merits, and conversely, many with merits who were either dismissed or severely under-utilized. Many in leadership roles are poor leaders who do not focus on efficient processes, and often ignore constructive ideas from employees, which leads to a lot of waste.

    Advice to Management

    Manufacture more, rebrand less. Too much business with China is ruining the brand.

    Reward hard working and smart working employees, not just "friends" of management.

    Worry less about marketing the product, and more on building a better product that sells itself.

    Get people in the product management team who actually know tools instead of just being generic product managers who know just as much about tools as they do any other potential product out there.

    Mac Tools lacks a tool visionary, and hasn't manufactured an innovative or an original tool in decades because Mac lacks a "Tool guy" at the helm, such as Steve Jobs or Bill Gates for their respective industries. A person who will drive Mac to be leaders in the industry through industry knowledge versus a "Run the company by the numbers" mentality.

    As long as Mac just follows other companies, by definition, they can never truly be a leader. Mac has a technical support department, yet the product management side rarely consults them or listens to their advice, and they're not only the ones who are often Mac customers, but they're also the ones speaking to consumers and distributors alike. It's a poor display of hubris on the side of the product management team, and the products often suffer as a result.


  3. Helpful (1)

    Great to Work With!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Manager in New York, NY
    Current Employee - Regional Manager in New York, NY

    I have been working at Mac Tools full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to both work for and with! Strong focus on making both employees and franchisees successful. Mac Tools has strong brand image and is aggressively seeking new innovative ideas and products! Over fantastic company to work for!

    Cons

    None....Mac Tools is working towards being number 1 and the industry leader on the mobile tool business!

    Advice to Management

    Keep continued focus on franchisees and market trends to keep on top of the industry!


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  5. Great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mac Tools

    Pros

    Treat employees well,nice benefits good people

    Cons

    The constant change of management


  6. Helpful (9)

    Run away as fast as you can!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Independent Distributor
    Former Employee - Independent Distributor

    I worked at Mac Tools full-time (More than 10 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    NONE, NONE, NONE, NONE, NONE

    Cons

    I gave up after 11 years as an Independent Distributor. The company is solely focused on it's profit statement and nothing else. There is no help from company management, the finance program does not work, too many tools labelled MAC Tools are made in China, MAC closed all their manufacturing plants. If you are thinking about becoming a MAC Tools Franchisee you should run as fast as you can in the other direction. The company has one solution for every problem a Distributor can have. Their answer to any problem is for the Distributor, or Franchisee, to buy more tools from MAC.

    Advice to Management

    Stanley, Black and Decker will never do anything to change MAC Tools as long as the bottom line on the profit statement is in the black.


  7. Helpful (4)

    Evil

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Worker in Columbus, OH
    Former Employee - Warehouse Worker in Columbus, OH

    I worked at Mac Tools full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The money and benefits are really good for the work you do.

    Cons

    Despite the benefits the constant need of management to treat people like dirt makes the job not worth it. They'll follow some policies while ignoring others. Will fire you for the smallest misstep. I worked there for 6 years doing twice the production quota while my co-workers were doing half that and management keep saying "we're doing something about it" for over 6 months. Despite my hard work I made one mistake and was tossed aside and terminated without a warning or write up. Co-workers are petty, lazy, vindictive and will do their best do get under your skin and get you fired. Like me.

    Advice to Management

    Stanley needs to look at management because they make the Soviet Union look like Tibet. Communist to the core.


  8. Helpful (3)

    Almost communist. DC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbus, OH
    Current Employee - Anonymous Employee in Columbus, OH

    I have been working at Mac Tools full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good benefits. Great brand, has potential

    Cons

    They worry about the looks of building but not the quality or even the employees who bust ass everyday. Newer employees are expected to kill themselves while older ones are lazy. If they don't like you they'll do anything to get rid of you.

    Advice to Management

    Stop acting so evil, don't know where you learned it, but happy employees are good employees. The way things are people just skate under the radar so they don't get fired but that's it.


  9. Helpful (2)

    Good company to be a dealer for if you can handle the work and stress

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Owner in Petaluma, CA
    Former Employee - Owner in Petaluma, CA

    I worked at Mac Tools full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Independance, never boring, dealing with many people, performing many functions, no one to blame except yourself.

    Cons

    Your a one person business. Hard work, long hours, stress, having people owe you money, dealing with people that are angry with their lives, having to sell, sell, sell.


  10. Helpful (2)

    Incompetent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Distribution Center in Columbus, OH
    Current Employee - Distribution Center in Columbus, OH

    I have been working at Mac Tools full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good pay and used to be a good tool company.

    Cons

    Management has got the art of disrespect down. Supervisors treat you like your a moron if you make a suggestion, but ten minutes later they will use it and act like it was there idea. Plus laying off people so you can pay for a less efficient picking system, was just criminally stupid. Having to work a year as a temp and them acting like it didn't exist. Lower paid employees are expected to kill themselves while higher waged employees are talking and slacking off.

    Advice to Management

    Dear Stanley Black & Decker you need to clean house of management.


  11. Helpful (3)

    Need a better support system

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Distributor in Golden, CO
    Former Employee - Distributor in Golden, CO

    I worked at Mac Tools

    Doesn't Recommend
    Doesn't Recommend

    Pros

    You are your own boss

    Cons

    you have to deal with Collections and bad debts.

    Advice to Management

    Support Needed



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