Glassdoor is your free inside look at Macerich reviews and ratings — including employee satisfaction and approval rating for Macerich CEO Art Coppola. All 16 reviews posted anonymously by Macerich employees.
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Art Coppola
Current Employee – been working at Macerich
Pros – Health benefits and the people
Cons – career opportunities sooner for advancement
Advice to Senior Management – managers to guide employees for career advancement better
Yes, I would recommend this company to a friend
2010-05-15 08:23 PDT
Current Employee – been working at Macerich full-time for more than 3 years
Pros – Allows good work life balance and while there aren't a ton of perks but at least you can take care of things at home when you need to
Cons – The company works in silos and sometimes that adds to frustration
Yes, I would recommend this company to a friend
2012-08-24 15:51 PDT
Former Employee – worked at Macerich
Pros – strong and experienced executive leadership team
Cons – lots of ridiculous reporting requirements
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-07-29 15:26 PDT
Former Employee – worked at Macerich
Pros – If you are a hard worker you will do well. If you slack off or just try to get by you may have trouble
Cons – There was some inconsistencies between managers. Some were fantastic and others were mediocre. It made a big difference in your experience as an employee.
Yes, I would recommend this company to a friend
2012-02-07 17:29 PST
Current Employee – been working at Macerich
Pros – Excellent benefits
Create excellent retail center experiences
Cons – Many decisions made by CEO which can be a bottleneck
Advice to Senior Management – Empower employees to make more decisions
2011-09-10 09:52 PDT
Former Employee – worked at Macerich
Pros – Good work conditions
Great benefits package
Highly skilled management team
Keeping up with IT trends and solutions
Good cross (IT) department collaboration
Relatively quick to fix a hiring mistake
Jusdt an overall great place to work!
Cons – Since departure of previous CEO the transparency from the top down has taken a serious hit
While the above is true, the corporate culture in the Phoenix Office has remained much the same, which is a good thing
Hold accountable those that are inneffective at or just plain avoid their jobs instead of letting them get others fired
Advice to Senior Management – For the IT department - Keep on doing what you're doing for the most part. It was great to work there and I would again down the road.
For Senior management, realize where the strength of the company really is and quit trying to morph into something that has been proven to not work in the industry.
Yes, I would recommend this company to a friend
2011-05-25 14:03 PDT
Former Employee – worked at Macerich
Pros – they have hard working dedicated employees working to make a difference. they have a good portfolio and continue on making it better.
Cons – they use to share information about the direction of the of the company and now you have no idea. everything rolls down from the top and they do not share the company vision. not a lot of balance between work and personal life as expected to put in a lot of hours.
Yes, I would recommend this company to a friend
2011-05-11 13:59 PDT
Former Employee – worked at Macerich
Pros – Competitive pay, decent training, company highly values its employees and treats them as true assets. High standards in property upkeep, customer experience, and marketing production. Macerich is a top notch REIT that knows what their doing.
Cons – Marketing efforts can be stale at times and driven from the top down. Frivilous events with limited payback and traffic generation. Localized creativity can be stifled by corporate marketing objectives. Marketing generates little to no revenue and is the first to go in lean times.
Advice to Senior Management – Keep up the great work and keep investing in your employees. Utilize marketing to bring in ad revenue as other management firms do.
Yes, I would recommend this company to a friend
2010-01-06 21:28 PST
Current Employee – been working at Macerich
Pros – I love the company. What started as a family owned company with a few malls has grown into a company with malls in over 10 states across the country.
Cons – The hours, dealing with the kids on the weekends. Also unless you are full time there are no benefits.
Advice to Senior Management – You are doing a great job! Keep up the good work!
Yes, I would recommend this company to a friend
2009-05-25 19:49 PDT
Former Employee – worked at Macerich full-time for more than 3 years
Pros – you can work there for life, if you want a stable position that doesn't really change
Cons – they are not interested in doing things differently, change is very slow and new ideas are not welcomed
No, I would not recommend this company to a friend
2013-01-29 13:33 PST
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