Macerich

www.macerich.com

Macerich Reviews

Updated January 29, 2015
Updated January 29, 2015
32 Reviews
3.6
32 Reviews
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Macerich President, CEO, and Director Art Coppola
Art Coppola
22 Ratings

Employee Reviews

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  1.  

    Great Experience with Wonderful People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coordinator in Los Angeles, CA
    Former Employee - Coordinator in Los Angeles, CA

    I worked at Macerich as a contractor (more than a year)

    Pros

    Managers, Team Building and the work atmosphere were all great!

    Cons

    Sometimes the work was not challenging.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    A waste of my time... if I could do it over again, would not have taken the job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macerich full-time (more than a year)

    Pros

    The co-CEOS of the firm mean well. I think they really want a company like Zappos, a company they went to visit to learn how they developed a positive work environment in a corporate world.

    That's about all the positive I can muster up. It was that bad.

    Cons

    While the co-CEOs mean well, the problems start at the top with the Partners, all the way down to the Managers, and into the HR department.

    The Partners play favorites, ignoring those they dislike or don't care about. They give you a fake smile and then talk behind your back. I think there was maybe 4-5 Partners throughout the firm that I met who actually were genuine, and really cared about their staff. The rest just use the staff to make themselves look good.

    The managers in this firm were a mix of good and bad. The bad being those who were abusive to staff. Everyone, including Partners and HR, knew about the reputations of the bad managers, but nothing was ever done. Why? Because the abusive managers brown nosed the partners, and of course, they were friends with everyone in HR. They knew the right people to befriend, so they would be untouchable. Shameful how they allowed people to be treated.

    The HR department is unable to keep their mouth shut, so if you have a real complaint, your best bet is to tough it out or find another job, because if you complain about them, they usually notify the offending party, and your life becomes hell then. I saw it happen to numerous people, so I knew better than to go to HR to complain about harassment.

    And forget about a career here. How can you have a career when the turnover rate is ridiculous, and on top of that is the massive layoffs every 2 years (they laid off nearly 7-8% of their staff (77 people) in May, while also having another 150-200 quit or get fired after the layoff (fired separately to avoid having the layoff number be higher than it already was).

    Advice to ManagementAdvice

    The co-CEOs mean well, but they need to walk the walk, not talk the talk. If you really want to create a place that is a place that people will want to work, you will really need to fire off like half the managers and partners.

    One lesson I got out of this, if a company you're applying for spends a lot of time telling you about all the "Best Places To Work" awards they've won, don't take the job. I work for a new place who hasn't tried to pursue honors or awards recognizing their work place as a "great place" to work. Ironically, they spend their energy and time into actually making it a great place to work.

    RK spent more time pursuing awards than actually implementing changes to make it a "great place" to work. One only has to look at their turnover rates, and how many people try to leave it annually. Yes, public accounting firms get high turnover rates, but RK's rate is nearly 50-75% higher than the average, and that alone should be alarming.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Real Estate is an exciting field

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Real Estate in Santa Monica, CA
    Former Employee - Real Estate in Santa Monica, CA

    I worked at Macerich full-time (more than 3 years)

    Pros

    office location is great near 3rd Street Promenade and beach in Santa Monica
    large company so can learn a lot

    Cons

    Like all big companies range of expertise and personalities that you need to work with
    Did not have a strong head of the department

    Advice to ManagementAdvice

    When you have to reduce staff, do it in person, not over the phone.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Macerich is a great company loaded with lots of talent throughout the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Marketing Manager
    Former Employee - Senior Marketing Manager

    I worked at Macerich full-time (more than 5 years)

    Pros

    Cool company, innovative, great benefits/culture - Macerich was very corporate but had a very unique feel to it.

    Cons

    Some people were promoted to very senior positions extremely quickly, while other hard workers were not.

    Advice to ManagementAdvice

    Continue to look to promote from within.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Wonderful Part Time Oppurtunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Services Representative
    Former Employee - Guest Services Representative

    I worked at Macerich part-time (more than a year)

    Pros

    Staff members are mostly very welcoming and helpful. The pay was decent considering the job duties. 401k was offered for part time employees.

    Cons

    Employee Hours are very dependent on gift card sales, sales cold calling to business's with out any commission or bonus potential.

    Advice to ManagementAdvice

    Make it a point to include Guest Services on important updates as they are the face of the company.

    Recommends
    Neutral Outlook
  7.  

    Politics, bureaucracy, and bad ideas.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Macerich full-time (more than 5 years)

    Pros

    Fairly stable.
    Decent pay and benefits.
    Reasonable with work-life balance requirements.

    Cons

    Who you know is much more important than what you know.
    Outward appearances are more important than actual results.
    Career advancement is very slow.
    Type A personalities (extroverts) rewarded, while Type B personalities (introverts) are ignored.
    A large portion of the company is middle management, all given "Vice President" titles.
    Many people in middle management seem to feel entitled to special treatment and exemption from company policies.
    After the original President was pushed into retirement, it seems like poor business decisions keep being made.
    No transparency in Executive-level operations after the original President left.

    Advice to ManagementAdvice

    Change the office culture of "who you know vs. what you know,", if you can, and cut out the unnecessary middle management. Make time to consider the Type B people in the company who are good at what they do but don't make themselves known. Stand by your word when you say you will help your employees with career advancement. Be more open and transparent about the decisions being made regarding the company's direction.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    public company with long-tenured employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Santa Monica, CA
    Former Employee - Anonymous Employee in Santa Monica, CA

    I worked at Macerich full-time (more than 3 years)

    Pros

    you can work there for life, if you want a stable position that doesn't really change

    Cons

    they are not interested in doing things differently, change is very slow and new ideas are not welcomed

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Real Estate company offers good work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager IT Auditor in Santa Monica, CA
    Current Employee - Manager IT Auditor in Santa Monica, CA

    I have been working at Macerich full-time (more than 3 years)

    Pros

    Allows good work life balance and while there aren't a ton of perks but at least you can take care of things at home when you need to

    Cons

    The company works in silos and sometimes that adds to frustration

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10.  

    Decent, but nothing special

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lease Revenue in Santa Monica, CA
    Current Employee - Lease Revenue in Santa Monica, CA

    I have been working at Macerich full-time (more than a year)

    Pros

    Flexible work time, work/life balance, good office location, respectful workplace.

    Cons

    Lack of corporate culture, most work is data-entry, creativity is not rewarded or desired.

    Advice to ManagementAdvice

    Fine place to work if you want to shut off your mind for 8 hours a day. Some managers completely lack people skills, but others are fine.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Business like/professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Gilbert, AZ
    Former Employee - Anonymous Employee in Gilbert, AZ

    I worked at Macerich

    Pros

    If you are a hard worker you will do well. If you slack off or just try to get by you may have trouble

    Cons

    There was some inconsistencies between managers. Some were fantastic and others were mediocre. It made a big difference in your experience as an employee.

    Recommends
    Approves of CEO

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