Mack Trucks

  www.macktrucks.com
  www.macktrucks.com

Mack Trucks Reviews

Updated September 16, 2014
Updated September 16, 2014
19 Reviews
3.1
19 Reviews
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Mack Trucks CEO Denny Slagle
Denny Slagle
3 Ratings

Employee Reviews

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  1.  

    Some will stay long term, others will use for a stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Macungie, PA
    Current Employee - Supervisor in Macungie, PA

    I have been working at Mack Trucks full-time (more than 3 years)

    Pros

    Salary plus over-time availability is great. Great benefits

    Cons

    Everyone points blame. No one takes account of their own responsibility.

    Advice to ManagementAdvice

    Start valuing employees who put forth the extra effort. Some employees download Outlook to their personal phone just to ensure their department is running smoothly. Upper management doesnt recognize or care about that.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mack Trucks full-time

    Pros

    The operators were the best part, smart people who are dedicated and painfully underutilized

    Cons

    Human Resources and Upper Management. Hostile work environment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    decent place to get experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Macungie, PA
    Current Employee - Management in Macungie, PA

    I have been working at Mack Trucks full-time (more than 3 years)

    Pros

    good pay
    exciting product to manufacture
    hard working, dedicated employees

    Cons

    -upper management does not get along; lacking strong leadership-- there's always another dept to blame
    -despite being a part of a global company, mobility within the volvo group is limited. even within the plant itself, most people have been in the same role or dept. for 3 or more years- employees are not encouraged to grow by getting exposure to other areas of the business.
    -senior union employees have a strong influence over management. Creating work standards and enforcing discipline is extremely hard- even for simple things like absenteeism, drug/alchohol violations—it’s very hard to fire a union employee which is sad when there are a lot of good people out there who want jobs. some employees in the union seem to take their good job for granted.
    -lack of investment in the plant and IT systems makes improving and competitng in the 21st centruy a challenge

    Advice to ManagementAdvice

    get along, present a vision, lead, enforce and encourage good behavior

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Lots of heart and soul in employees, serious lacking in management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Macungie, PA
    Former Employee - Anonymous Employee in Macungie, PA

    I worked at Mack Trucks full-time

    Pros

    Good pay and benefits, employees who want to succeed. Some leadership has vision for improvement but methods are incredibly inconsistent.

    Cons

    Leadership is rife with unethical practices, particularly in HR. Inconsistent strategy and goals create confusion and the relationship with the union union is terrible. There is no perceived or actual value for the employee in this company.

    Advice to ManagementAdvice

    Everyone knows you are scared to fail, and scrambling to regain market share, but destroying people that work for you to get there will not work. Turnover is way higher than it should be, and your lack of integrity is glaring, as everyone sees the gap between the message and how things really operate.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Great Intern Experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mack Trucks as an intern (less than an year)

    Pros

    Could work early or late in 8 hour shifts. Opportunities to learn in different departments. Workers are eager to share what they know. Opportunity to make the manufacturing process easier and more streamlined.

    Cons

    The workers are in a union, which halts progress and makes new development difficult. The warehouse is very hot during the summer.

    Recently switched upper management. Leads to a lot of changes.

  7.  

    Big company, big benefits, big headaches.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Design Engineer in Greensboro, NC
    Current Employee - Design Engineer in Greensboro, NC

    I have been working at Mack Trucks full-time (more than 10 years)

    Pros

    Excellent benefits, pay, and vacation. The company will provide you the training and tools you need to get the job done. It's enjoyable to see the product you work on rolling down the road. It's one of the few companies that still make products in the US. Most of your co-workers are good people.

    Cons

    Too much control from the parent company, Volvo AB, very few Americans in leadership. The size of the company lends itself to extensive bureaucracy, processes, and politics. You have to be part of the "in crowd" to be promoted to management. The company does not value an engineer's experience, opinion, or talent.

    Advice to ManagementAdvice

    Work harder to develop and retain engineers. Rely less on Project Management. Streamline processes.

    Doesn't Recommend
    Negative Outlook
  8.  

    Its a great place to work if you like big trucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Hagerstown, MD
    Current Employee - Anonymous Employee in Hagerstown, MD

    I have been working at Mack Trucks

    Pros

    Its a large successful company that offers good benefits and competitive wages. The rural and suburban area is very beautiful and we are close to DC/Baltimore metropolitan.

    Cons

    In a large company you can sometimes feel like a number and that you don't matter much. You have to be patient as things can move a lot slower in a large organization

    Advice to ManagementAdvice

    The different entities need to be on the same page and leave their hidden objectives behind them for the good of the company. Use common sense and listen to the people at all levels of the organization and not just the people the speak the loudest.

    Recommends
    No opinion of CEO
  9.  

    There are many kind employees to work with plus has a pleasant work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Administrative Assistant in Allentown, PA
    Former Employee - Administrative Assistant in Allentown, PA

    I worked at Mack Trucks

    Pros

    Many proud, knowledgeable, and professional employees to work with.

    Cons

    It is a competitive work environment.

    Advice to ManagementAdvice

    Support team work and provide leadership and direction to all employees.

    Recommends
    Approves of CEO
  10.  

    Not bad, not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Allentown, PA
    Current Employee - Anonymous Employee in Allentown, PA

    I have been working at Mack Trucks

    Pros

    Exciting product and field to work in, comprehensive benefits packages

    Cons

    Inconsistent direction from upper management, burdensome "matrix" management, poor interdepartmental communication.

    Advice to ManagementAdvice

    From near the bottom looking up, it would be nice to see more detail in management announcements. We often hear of a new strategy or goal of some sort, but no details on what the plan is to accomplish that. As an entry level employee, I want to contribute to the success of my company, but get very little direction on what I can do, while my own ideas generally don't get an audience because of my position.

  11.  

    They are "Going Steady With A Memory" Riding the waves of days gone by

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Manager in Allentown, PA
    Former Employee - Sales Manager in Allentown, PA

    I worked at Mack Trucks

    Pros

    Excellant Product in select vocational fields

    Cons

    Management is a rebirth of the "Good Old Boy Society" Promotions are granted on the basis of relationships rather than merit. Lack of a basic understanding of the industry by Senior Management.

    Advice to ManagementAdvice

    More attention to the job at hand, less attention on personal gain

    Doesn't Recommend

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