Macprofessionals

  www.macprofessionals.com
  www.macprofessionals.com

Macprofessionals Reviews

Updated October 8, 2014
Updated October 8, 2014
8 Reviews
3.1
8 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Macprofessionals President Lisa Glush
Lisa Glush
7 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    A real review and not a pissed off ex-employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer
    Current Employee - Engineer

    I have been working at Macprofessionals full-time (more than 5 years)

    Pros

    - Close relationship with Apple, so you could get to work on exciting projects with Apple.
    - Laid back atmosphere with many talented people.
    - Many learning / growth opportunities for techs.
    - CEO can be very generous and loyal.

    Cons

    - Flat organization where CEO makes many of the decisions, but this seems to be changing.
    - Management doesn't fire underperforming people. Instead they stop giving raises until that employee gets angry and quits.
    - Way too many changes in sales, products they offer, and internal processes.
    - Communication is key for a small business, they could do more here.

    Advice to ManagementAdvice

    Change in technology often requires technology focused companies to reevaluate and adjust. Macprofessionals has been a company that has adjusted many times to these technology shifts. Sometimes these adjustments can leave some unhappy employees and customers. I feel these technology shifts could be handled better for both employees and customers.

    Don't let the bad reviews on this site fool you, many of the things listed are just flat out not true. Talk to existing employees, ask questions in your interview, do your own homework. Remember, not many people go out of their way to post positive reviews on a site like this. People typically post reviews when they are pissed.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to work if you don't care about your sanity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Help Desk Technician in Novi, MI
    Former Employee - Help Desk Technician in Novi, MI

    I worked at Macprofessionals full-time (less than an year)

    Pros

    The company as a whole is pretty laid back, which is nice. Proper training isn't a thing there, so I could always ask questions and be helped most of the time.

    Cons

    A small company means putting up with a lot of things they shouldn't. Because everyone is salaried, a lot of people adopted a lazy work ethic. Also, there were some things such as the use of racial slurs and name calling that should have been grounds for immediate dismissal but was swept under the rug instead by having HR tell me that if I couldn't get along with a particular person, I would be laid off.

    Advice to ManagementAdvice

    Pay attention to what is going on.

    Doesn't Recommend
    No opinion of CEO
  3. 4 people found this helpful  

    Iron Fist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Trainer in Novi, MI
    Former Employee - Trainer in Novi, MI

    I worked at Macprofessionals

    Pros

    It's located in Michigan and there aren't too many jobs in Michigan. Overall, the employees are good, hardworking, and enjoyable to work with. There are some people who really care about the company who are trying to save it from the CEO's misguided philosophy.

    Cons

    The philosophy of the CEO is that the best way to manage is to intimidate people. This philosophy is forced onto managers and creates a very unpleasant environment. I feel this is not the most productive way to get the most out of employees.

    Employees are drawn in with the fancy offices, interesting projects, and empty promises. The intimidation begins with being required to sign a non-compete agreement. I understand the principle behind a non-compete, but Macprofessionals uses it to keep wages low. I saw many of my co-workers give Macprofessionals plenty of opportunities to treat them fairly. After Macprofessionals refused, they moved on only to be threatened with a lawsuit. It doesn't matter that they were not competing with Macprofessionals because the non-compete is written in a way that prevents them from doing almost any job for 2 years, a career death sentence in technology. Even an employee who is fired because projects ended can not seek employment for 2 years.

    Now, clearly this non-compete is unenforceable unless they've changed it since I left. As soon as one employee challenged the non-compete, many others followed. The mass exodus has led to some improved work conditions for some high value employees, but that does not change the poor benefits, greedy management, empty promises, nor exploitative executives.

    Be careful what you sign and make sure you get their promises in writing. If your contract calls your commission a bonus, that's code for, "We only give it to you if we feel like it and the amount changes at will." Before accepting a position here, consider whether or not you want your reputation tied to Macprofessionals. The Apple world is small and you don't want someone to refuse to work with you because that means working with Macpros.

    Advice to ManagementAdvice

    The best way to get the most out of employees is to recognize their strengths, encourage those strengths, provide constructive feedback, and make them feel appreciated. Yelling, intimidating, and promises that never come to fruition only works short-term. Value the customers as well. I've heard or heard of many people say, "Love you, hate Macprofessionals."

    Doesn't Recommend
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Great people who work hard; a good place for people who like change and challenge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Team Leader in Novi, MI
    Current Employee - Team Leader in Novi, MI

    I have been working at Macprofessionals

    Pros

    - Closely associated with cutting edge tech, especially the strategic direction of Apple.
     - Engineers get to do things they would not be able to do at almost any other company.
     - A large tech team comprised of smart, interesting people.
     - The new space is beautiful. Much better than working in a corporate cube farm.
     - Its actually a very easy going place to work compared to other organizations.
     - If you're a tech person who likes travel, Macprofessionals will be a good fit.
     - Many people genuinely care about the company and making a difference.

    Cons

    - Some folks like to complain and gossip—all the common complaints of a workplace—but don't understand how to, or take responsibility for working for positive change inside an organization.
     - It seems like a "best keep secret" for what it does. Need to get the word out wider.

    Advice to ManagementAdvice

    - there needs to be a stronger culture of accountability.
     - under performing people are kept too long.

    Recommends
    Approves of CEO
  6.  

    friendly place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Novi, MI
    Current Employee - Anonymous Employee in Novi, MI

    I have been working at Macprofessionals

    Pros

    friendly people, easy work
    a good way to transition into a more technological career field

    Cons

    working hours are not steady, very fast paced.

    Recommends
    Approves of CEO
  7. 5 people found this helpful  

    Bait and Switch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Phone Support/Help Desk in Novi, MI
    Current Employee - Phone Support/Help Desk in Novi, MI

    I have been working at Macprofessionals

    Pros

    Great people to work with, great equipment. Some training (not enough) and lots of potential.

    Cons

    Managment constantly over your shoulder, constantly changing things. Changing from salary to hourly and back again to give every advantage to management. Owner chasing pointless business models at the expense of employees security and well being. Too much work for less and less pay.

    Advice to ManagementAdvice

    Let your people do what they're good at and leave them alone.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Still a great company just some pad seeds who couldnt cut it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technician
    Current Employee - Technician

    I have been working at Macprofessionals

    Pros

    Management that cares, cutting edge technology.

    Cons

    Management keeps dead weight too long.

    Advice to ManagementAdvice

    Management needs to figure out how to control the ones that are no longer around from corrupting who is still there. There is a reason they are no longer with the company, they should of been cut a long time ago. Instead of spending their time looking for new jobs they are spending their time trying to hurt the company that supported them for years.

    Recommends
    Approves of CEO
  9. 5 people found this helpful  

    What once was in no longer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macprofessionals

    Pros

    Amazing projects with some of the best customers in the country. Working directly with Apple on ground-breaking engagements. Working with Macs in a true business environment.

    Cons

    Over controlling owner needs to learn how to manage and respect people. Compensation is important, and sadly lacking by mandate of owner, but having a truly open and positive environment to work in goes a long way. For such a potential industry leading business she could have done so much better, just putting fancy (and noisy) glass walls up with "cool" furniture is frosting on an otherwise rotten cake.

    Advice to ManagementAdvice

    Not sure what can be done at this point. The technology business focus has been changed to a commoditized business to business model, leaving the more lucrative business behind, and staff resources are getting thinner by the day. The leaks are all over the place and no one seems to be able to tell the captain the ship is sinking. While there is an opportunity to pull back and regroup, it is doubtful the corner office ego will take that route. The mantra for "margins, margins, margins" will not follow thru to save it all. Cut loose the dead wood or head for the life rafts.

    Doesn't Recommend
    Disapproves of CEO

Macprofessionals Photos

Work at Macprofessionals? Share Your Experiences

Macprofessionals

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.