Macy's Reviews in Ann Arbor, MI

4,523 Reviews

2.9
4,523 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Macy's Chairman, President, and CEO Terry J. Lundgren
Terry J. Lundgren
1,302 Ratings

Review Highlights

Pros
  • The only "pro" about this job is the employee discount, but it isn't even that great (in 496 reviews)

  • The company offers some flexibility in terms of work/life balance (in 95 reviews)


Cons
  • If you don't push their credit card down the customers throat you get fired (in 326 reviews)

  • They promise a work/life balance but I have not figured that part out yet (in 100 reviews)

More Highlights

7 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 9 people found this helpful  

    A lot of promises, unrealistic expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Ann Arbor, MI
    Current Employee - Sales Associate in Ann Arbor, MI

    I have been working at Macy's part-time for less than a year

    Pros

    Friendly work environment
    Supportive coworkers
    Energetic management
    Great employee discount
    Good benefits package
    Flexible schedule (most of the time); easy to adjust if you know in advance

    Cons

    Low wages
    Long hours
    High expectations not in line with reality or reflective of pay
    Little opportunity to move upwards or laterally
    Departments change with little notice and completely change your work environment, but there is no permitted "adjustment period"

    Advice to ManagementAdvice

    If you pay your employees Walmart wages, and pose yourself as Nordstroms, there's going to be a disconnect reflected in your employees, their satisfaction, and their performance. Be aware that a "sense of style" is not a universal, linear thing, and that it's okay for one associate to tag off to another if a client interaction has stalled. Be aware of unethical sales practices on the floor and treat them as unethical, instead of as "frowned upon" but ultimately beneficial to the company, your individual scorecard, etc. If your career is determined by how you manage those below you, then manage consciously, gracefully, and thoughtfully.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beauty Advisor  in  Ann Arbor, MI
    Current Employee - Beauty Advisor in Ann Arbor, MI

    I have been working at Macy's part-time for less than a year

    Pros

    Easygoing, Energizing, Fun, good time management

    Cons

    some of the coworkers can be quite caddy and gossipy

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    I am sorry that I gave this company 6 years of my life....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cosmetic Manager  in  Ann Arbor, MI
    Former Employee - Cosmetic Manager in Ann Arbor, MI

    I worked at Macy's full-time for more than 5 years

    Pros

    Good discount
    401k
    Paid vacation
    Easy dress code

    Cons

    No respect towards employees
    No appreciation for good work ethic
    Horrible management
    No one who works at Macy's is happy to be employed by Macy's and it shows.
    Employees must have their credit card to receive store discount
    Terrible hours.....no balance between work and home life
    Terrible pay for what is expected
    PRESSURE TO OPEN CREDIT CARDS IS THE WORSE. Raises are based more on this than on sales.

    Advice to ManagementAdvice

    Value your employee......if there ever should be a union formed to make a work place better, this would be the perfect place to form one!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Exciting and fast paced in Women's Shoes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Women's Shoe Sales  in  Ann Arbor, MI
    Current Employee - Women's Shoe Sales in Ann Arbor, MI

    I have been working at Macy's part-time for less than a year

    Pros

    Great employees
    I can't stay still so constantly moving for the job is a pro
    Base + commission
    Part time flex but I'm still able to pick up decent amounts of hours
    Clean, organized stock room

    Cons

    Such a large company and managers are pulled for various tasks, I never received proper training or complete training.
    The pay is kind of low.

    Advice to ManagementAdvice

    Pay some more attention to newer employees as certain jobs on the floor can get overwhelming.
    Increase pay wage as commission really isn't that much either.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    The people make the job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandiser  in  Ann Arbor, MI
    Current Employee - Merchandiser in Ann Arbor, MI

    I have been working at Macy's part-time for more than 3 years

    Pros

    I work with a great team.

    Cons

    Cutting labor cost down to the point that customer service is non-exisitent.

    Advice to ManagementAdvice

    Management should lead by example. Work and support employees not just walk past them or a mess.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Retail Support  in  Ann Arbor, MI
    Current Employee - Retail Support in Ann Arbor, MI

    I have been working at Macy's

    Pros

    Associate up to discount 20%

    Cons

    Holiday Pay rate is above minimum wage but barely

    Advice to ManagementAdvice

    I am unsure. The store is fine

    Recommends
    Approves of CEO
  8.  

    Good temp job until you can find something better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Seasonal Sales Associate  in  Ann Arbor, MI
    Former Employee - Seasonal Sales Associate in Ann Arbor, MI

    I worked at Macy's

    Pros

    Discount
    Easy to follow dress code

    Cons

    Management didn't communicate effectively with one another or staff
    Requirement to push credit cards on customers
    Scheduling issues- too many or not enough people on the floor

    Advice to ManagementAdvice

    Reward good behavior and value employees for more than their sales/credit card apps

    Doesn't Recommend
    No opinion of CEO

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