Macy's Reviews

Updated June 15, 2015
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3.4
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Recommend to a friend
Approve of CEO
Macy's Chairman & CEO Terry J. Lundgren
Terry J. Lundgren
35 Ratings

Pros
  • 2- Employee discount (on top of store markdowns) is a wonderful thing (in 589 reviews)

  • hours are balanced for work life balance (in 107 reviews)

Cons
  • There is no work life balance as the company struggles to compete with other stores by offering lame OneDay sales with peculiar hours (in 118 reviews)

  • Morning meetings consisted of the store manager basically telling you to "push" store credit cards on customers (in 373 reviews)

More Pros and Cons

98 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (2)

    Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Atlanta, GA
    Current Employee - Sales Manager in Atlanta, GA

    I have been working at Macy's full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Work with many motivated individuals. Opportunity for growth.

    Cons

    A lot of stress with high expectations and workload is always increasing.

    Advice to Management

    You won't have much time for a social life.


  2. Decent Job but not the best!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Recovery in Atlanta, GA
    Former Employee - Sales Associate/Recovery in Atlanta, GA

    I worked at Macy's part-time (Less than a year)

    Pros

    The best pro is that you get paid every Friday.

    Cons

    Rude customers who think they can talk to you any kind of way. Management wants you to do more than what you get paid to do.


  3. merchandise team manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Manager in Atlanta, GA
    Current Employee - Merchandise Manager in Atlanta, GA

    I have been working at Macy's full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Fast paced environment. Have opportunity to solve challenges every day. Work with many different people every day. Never a dull moment.

    Cons

    Inflexible scheduling. Unrealistic goals especially for support team. Inconsistent expectations across management team. Have to work on Thanksgiving and Christmas.

    Advice to Management

    Set realistic expectations for all employees. Develop better career action planning. Engage all members of your team. Care about your teams.


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  5. Helpful (1)

    Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Manager in Atlanta, GA
    Former Employee - Retail Sales Manager in Atlanta, GA

    I worked at Macy's

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The discount was pretty good. During the friends and family sale, employees get discounts on brands that normally aren't discounted - for example cosmetics

    Cons

    Not much is good. Everyone is pretty bitter about working there. Customers take advantage - I once gave a customer a penny because the register wouldn't let us give a 0 total and she refused to pay the 1 cent that she owed.

    Advice to Management

    Respect your middle management. Making requests that are unattainable makes for bad moral. People will leave for better offers instead of staying because they have a sense of loyalty to the company.


  6. Satisfied Fine Jewelry Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Jewelry Associate in Atlanta, GA
    Former Employee - Jewelry Associate in Atlanta, GA

    I worked at Macy's

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Meeting people, good benefits, employee discounts

    Cons

    Flexible hours, inventory time, time-off

    Advice to Management

    A set schedule would be ideal for most employees


  7. Helpful (4)

    Not an entry on my resume.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wedding Consultant in Atlanta, GA
    Former Employee - Wedding Consultant in Atlanta, GA

    I worked at Macy's full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Large corporation with unlimited possibilities.

    Cons

    Sadly, the most disappointing work experience I have ever had. Hopefully it was limited to the two locations I worked in, Macy's Lenox & Macy's Perimeter, Atlanta, Ga. I even tried transferring to the 2nd location in hopes that management was not as corrupt there and that it was isolated.

    Advice to Management

    Don't be insulted or threatened by great work ethic and talent. Embrace it and reap the benefits.


  8. It is an ok place just depends on what you want to make out of it its all up to you , if you want alot and work hard

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Atlanta, GA
    Current Employee - Sales Associate in Atlanta, GA

    I have been working at Macy's part-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    It is an ok place just depends on what you want to make out of it its all up to you , if you want alot and work hard the pay is pretty low but your can commission

    Cons

    It is an ok place just depends on what you want to make out of it its all up to you , if you want alot and work hard the pay is pretty low but your can commission the cons would be up to you


  9. Good company, but good luck moving up.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AST Supervisor in Atlanta, GA
    Former Employee - AST Supervisor in Atlanta, GA

    I worked at Macy's full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good community outreach, great way to start a career out of school

    Cons

    Hard to progress into management if you do not go through sales. This includes being an HR Manager. Will not have a life during the holidays, even if you are in the office. Hope you like the color black!


  10. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Atlanta, GA
    Current Employee - Sales Associate in Atlanta, GA

    I have been working at Macy's part-time (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Commission is good and you can pick up and advertise shifts as needed

    Cons

    Long hours standing on feet all day


  11. Great !

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Atlanta, GA
    Current Employee - Sales Associate in Atlanta, GA

    I have been working at Macy's

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for! I loved my whole 3 years there? Great growth

    Cons

    Lots if hours during holidays...that's about the only con that I have

    Advice to Management

    Listen to your staff a little more



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