Macy's Reviews

Updated April 5, 2015
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  • Aventura, FL
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2.6
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Recommend to a friend
Approve of CEO
Macy's Chairman & CEO Terry J. Lundgren
Terry J. Lundgren
9 Ratings

Pros
  • 2- Employee discount (on top of store markdowns) is a wonderful thing (in 589 reviews)

  • hours are balanced for work life balance (in 107 reviews)

Cons
  • There is no work life balance as the company struggles to compete with other stores by offering lame OneDay sales with peculiar hours (in 118 reviews)

  • Morning meetings consisted of the store manager basically telling you to "push" store credit cards on customers (in 373 reviews)

More Pros and Cons

25 Employee Reviews

Sort: Popular Rating Date
  1. Macys management do not care about its employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Aventura, FL
    Former Employee - Sales Associate in Aventura, FL

    I worked at Macy's part-time (Less than a year)

    Pros

    Very fun and fast paced environment. You get to choose your own hours and days that you work. The amount of stress level is minimal unless it is a sales day.

    Cons

    All macy's managers care about is you opening up the macys credit card. They do NOT care about you and will let you go in a heart beat if you are not opening them.

    Advice to Management

    The manager i had was the WORST. He was known around the entire store and our store is huge. He was so annoying and all he did was bother tye employees about opening credit card and my client, give us a break we can't open 3 a day.


  2. Helpful (1)

    Work there if you're only in dire need of a job!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Aventura, FL
    Current Employee - Retail Sales Associate in Aventura, FL

    I have been working at Macy's

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible work schedules!..There is also a point system so if you don't want to work--you can stay home and "take a point"...but when you run out of "points"- you're fired..

    Cons

    Too many to list!...Horrible pay schedule!..Who ever invented draw vs commission should be fired!

    Advice to Management

    Train your managers more effectively!...Stop allowing the customers to be so abusive to the sales associates!


  3. Beauty Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Aventura, FL
    Former Employee - Beauty Advisor in Aventura, FL

    I worked at Macy's part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I was happy with my schedule and the focus they put on customer service. The management was always kind and helpful.

    Cons

    I would have liked to had more training on the products I was selling. I did not get very much specific training with the cosmetic line.

    Advice to Management

    Macy's training was great. Provide more training opportunities for the cosmetic lines.


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  5. Helpful (1)

    it was an easy job,no room for growth, no opportunities to become a regular employee,good for a first time job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Associate in Aventura, FL
    Former Employee - Support Associate in Aventura, FL

    I worked at Macy's

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good for extra pocket money

    Cons

    no consistent hours which means no steady pay,no permanent opportunities,no ot

    Advice to Management

    they sucked she was a total b word


  6. Helpful (1)

    they want to much out of you

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Aventura, FL
    Former Employee - Retail Sales Associate in Aventura, FL

    I worked at Macy's full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    the discount is all right

    Cons

    they want you to do all this work for not enough money

    Advice to Management

    try being an underpaid sales associate yourself


  7. Helpful (1)

    Worst first job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Aventura, FL
    Former Employee - Anonymous in Aventura, FL

    I worked at Macy's part-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Made some really good friends for the most part but it'll be hard to make friends with people you can trust now. It's in the mall which I like I guess.

    Cons

    Horrible managers Some horrible coworkers Horrible pay For the most part I felt like I was in high school all over again.

    Advice to Management

    Stop gossiping and if your going to tell someone how to do their job learn what the job consists of first


  8. Helpful (2)

    "The Magic of Macy's" -- being so bad that the customers vanish

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Aventura, FL
    Current Employee - Sales Associate in Aventura, FL

    I have been working at Macy's full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    ?????????? NONE !!!!!!!!!!!!!!!!!!!!!!!!! Seriously, there is nothing I can list as a pro. I got suckered in with lies and promises of being able to "grow with the company" which means promotions.

    Cons

    Racial bigotry and favoritism. If you're a white English-speaking American, you're screwed. Evil and stupid managers and supervisors. No air conditioning. COMMISSION VS DRAW. It's a pretty twisted process. Imagine if you were a waiter/waitress relying on tips for income. Days or even months later, a diner who tipped you comes in to return what they ate and your tip that you got back then is deducted from your current salary. Employees will fight and steal sales for that commission. A new store sale or a product that's been discounted means customers coming back to return what they bought from you and re-buy it from someone else. The money you made for the time and effort you put in helping that customer now just goes to someone else behind a register and is deducted from you. Add the constant threats and harassment you'll receive from management if you don't open enough credit cards, get enough pre-sales, enroll enough Thanks for Sharing, get enough Search and Sends, etc. They will actually come down on you when the store is empty with no customers and you have had no sales. And when a manager or supervisor is needed for whatever reason -- good luck finding them. They're usually hanging out together, socializing in the executive office upstairs.

    Advice to Management

    No reason to bother. Everything falls on deaf ears. Let them continue to drive the company into the ground.


  9. Good place to work to gain experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Aventura, FL
    Former Employee - Sales Associate in Aventura, FL

    I worked at Macy's part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great coworkers,good employee discounts,every week pay, good for young people just looking for employment, flexible work schedules

    Cons

    Not paid enough for the crap you have to deal with, too many rules,have to always open credit cards and meet money goals everyday, can't really make a living off this job

    Advice to Management

    Pay is too low and stop treating workers like slaves


  10. Good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Aventura, FL
    Current Employee - Sales Associate in Aventura, FL

    I have been working at Macy's part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working at Macy you meet and greet new people everyday, also what I love about it you get pay weekly and the rewards are awesome

    Cons

    Opening star rewards it a bit tough at times


  11. Helpful (1)

    Ok

    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Aventura, FL
    Current Employee - Retail Sales Associate in Aventura, FL

    I have been working at Macy's part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It's a check after being laid off

    Cons

    Where should I start so disorganized

    Advice to Management

    From the store manager except for 2 managers they need to go no clue on how to run a business



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