Macy's Reviews in Chicago, IL

Updated October 29, 2014
Updated October 29, 2014
4,977 Reviews
3.0
4,977 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Macy's Chairman, President, and CEO Terry J. Lundgren
Terry J. Lundgren
1,440 Ratings

Review Highlights

Pros
  • the employee discount is good even though one must use their Macys card to get it (in 573 reviews)

  • The company offers some flexibility in terms of work/life balance (in 105 reviews)


Cons
  • There is a great deal of pressure to sell Macy's credit cards to customers (in 364 reviews)

  • They promise a work/life balance but I have not figured that part out yet (in 110 reviews)

More Highlights

68 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Decent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loss Prevention Detective in Chicago, IL
    Current Employee - Loss Prevention Detective in Chicago, IL

    I have been working at Macy's full-time (more than 5 years)

    Pros

    Co workers. Steady job. Always have hours. Paid holidays

    Cons

    Collaborating with other store employees not willing to always partner together

    Advice to ManagementAdvice

    Listen do your employees and there needs to get the jobs done effectively

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Macy's Loss Prevention is an excellent role for young and middle level professionals to develop their career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Prevention Detective in Chicago, IL
    Former Employee - Loss Prevention Detective in Chicago, IL

    I worked at Macy's full-time (more than an year)

    Pros

    The ability to meet everyone within the company at all levels, flexible work schedule, opportunities to learn and move up in the company. You get exposed to people from all walks of life, and this is an essential skill to build while advancing in your career. most importantly, as weird as that company is, I have met some of the best people in my life. the company certainly does not function brilliantly, however it does function with magic. for someone seeking experience that will help them in a career, I would recommend any this company for a anyone at any career level. Upon reflection of many of my positions, this was by far one of my favorites.

    Cons

    Supervisors without college degrees, politics where they run the show, inferior job wage to the real world, no room to advance to managerial positions, the company that utilizes technology that may have been relevant/effective 1980's. unabashedly not receiving compensate, not receiving a compensation package as a full time employee--even though it's promised within the job description. Roughly speaking, this is a great entry level job, or for a student to looking for work between classes. if you can motivate kings of people, this is a great position for you.

    Advice to ManagementAdvice

    Don't be an idiot--your customers and criminal certainly aren't, why should you be one? It's no secret you pull in record sales, how come you can't offer a salary that makes your employees feel appreciated? Also: you're supervisor at a competitive large-cap company, how can you succeed without a college degree?

    Recommends
    Negative Outlook
    Disapproves of CEO
  3.  

    The Macy Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Support Associate in Chicago, IL
    Former Employee - Support Associate in Chicago, IL

    I worked at Macy's part-time (less than an year)

    Pros

    I like that you encounter varies types of people, working with a great team, training was easy, with flexible hours

    Cons

    Constant standing on your feet, low pay, and not enough hours

    Recommends
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flex Sales Associate in Chicago, IL
    Former Employee - Flex Sales Associate in Chicago, IL

    I worked at Macy's part-time (more than an year)

    Pros

    Good discount,pretty nice coworkers. I liked the online schedule & how you could manage your shifts.

    Cons

    So much expected of you. It is hard to learn about departments when you are forced to move around so much.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Upper middle management only interested in protecting their jobs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kitchen in Chicago, IL
    Former Employee - Kitchen in Chicago, IL

    I worked at Macy's full-time (more than 8 years)

    Pros

    Generous vacation time is offered to start with the company, but getting permission to use it is another issue all together.

    Cons

    Management was not interested in original ideas. "Do as I say, not as I do." Every bad thing is your fault, all good things, were their idea.

    Advice to ManagementAdvice

    Stay out of the way, do not micro-manage that which you know nothing about

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    If the customer is always right, are the employee's always wrong?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commission Sales Associate in Chicago, IL
    Former Employee - Commission Sales Associate in Chicago, IL

    I worked at Macy's part-time (less than an year)

    Pros

    Flexible Scheduling - If you were scheduled a shift that you can't work, you can advertise your shift but you have to do it right away so other associates who want to pick-up hours can take that shift and you'll be clear of that shift and you can keep your points. You're also able to pick up shifts if you want/need more hours. You're paid weekly which is a MAJOR plus. You encounter a wide range of personalities, you're bound to make a friend or two along the way.

    Cons

    PAY: Macy's boasts competitive wages. Who is their competitor, Panhandlers? Macy's pays about $20,000 less than MOST other companies. As a commission based sales associate you earn what is called a draw. Basically, you have to sell about $200.00 worth of product an hour in order to earn your 8% commission which at most, equal's out to another dollar per hour. However, this goal is unreasonable when there are 8 people on the selling floor and no customers. You get a 20% "back door" discount, meaning you receive your discount on the back of the house AFTER you've made your purchase. It is then loaded back onto your card where you can ONLY spend said discount at Macy's. You do back breaking work for little pay. Up and down stairs, lifting and puling heavy boxes. On your feet ALL DAY.

    WORK ENVIRONMENT: Managers have no respect for any of their employees (granted this is probably due to the lack of respect they receive from their over lord bosses, but nonetheless; unnecessary) they have you come in on your off days around the holidays. You can't use PTO during the whole month of December and most of November. Managers will manipulate and lie in the face of an employee just to get them to do what they want them to do. They also use questionable tactics in order to bait employees (basically, if they were cops; you'd be able to claim entrapment and win) Upper management and HR are a bunch of tyrants and refuse to listen to any of the lower level employees. Overall Macy's is cesspool for sexism and racism. If you're not "one of the boys" or your manager is African American and you're not OR vice a versa you're SOL.

    Their Gestapo loss prevention or (LP) is a joke. They worry more about employee theft (which is less likely) than actual large scale shop lifters. LP is mostly young kids and most, if not all, are of minority descent. Why is this a problem you ask? Because LP poses as undercover shoppers; some pretending to be thieves. Apparently, only African Americans and Hispanic people steal. (Side eye)

    Food Service Staff is almost ALL African American. Macy's allows them to make your meals but doesn't allow them to sell your fine jewelry.

    Thanks for setting civil rights back about 50 years.

    Advice to ManagementAdvice

    Fix it Jesus!!!

    No, but really, things need to change from the ground up. Ie. hire everyone new, this way old habits don't have to die, they're gotten rid of and fresh new ones are implemented

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Seasonal Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL

    I worked at Macy's part-time (less than an year)

    Pros

    Staff generally consists of nice people.

    Cons

    Corporate policy is to throw as many bodies as possible at the Holiday Season. Very hard to get hours.

    Advice to ManagementAdvice

    Improve your inventory system.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Not Bad. Not a Career, But Good for Temporary Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commissioned Sales Associate in Chicago, IL
    Former Employee - Commissioned Sales Associate in Chicago, IL

    I worked at Macy's full-time (more than an year)

    Pros

    Weekly Pay
    Flexible Schedule
    Make lots of new friends

    Cons

    High Turnover
    Work nights and weekends

    Advice to ManagementAdvice

    Listen to employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    beauty advisor water tower

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Beauty Advisor in Chicago, IL
    Former Employee - Beauty Advisor in Chicago, IL

    I worked at Macy's full-time (more than an year)

    Pros

    employees are nice and located in a central area lots to do on lunch break.

    Cons

    does not pay enough and managers could be a lot more useful...

    Advice to ManagementAdvice

    invest in employees more....and they will add more value to the company.

    Doesn't Recommend
  11.  

    Macy's in Chicago

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Full Time Associate in Chicago, IL
    Current Employee - Full Time Associate in Chicago, IL

    I have been working at Macy's full-time (more than an year)

    Pros

    Flexibility of schedule and management does not always hover on sales floor

    Cons

    Time off and point system,pressures to push credit and promotions

    Recommends
    Neutral Outlook
    No opinion of CEO

Work at Macy's? Share Your Experiences

Macy's

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.