Macy's Reviews in Chicago, IL

Updated September 11, 2014
Updated September 11, 2014
4,735 Reviews
2.9
4,735 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Macy's Chairman, President, and CEO Terry J. Lundgren
Terry J. Lundgren
1,364 Ratings

Review Highlights

Pros
  • The only "pro" about this job is the employee discount, but it isn't even that great (in 543 reviews)

  • The company offers some flexibility in terms of work/life balance (in 101 reviews)


Cons
  • There is a great deal of pressure to sell Macy's credit cards to customers (in 347 reviews)

  • They promise a work/life balance but I have not figured that part out yet (in 106 reviews)

More Highlights

62 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Seasonal Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Chicago, IL
    Former Employee - Sales Associate in Chicago, IL

    I worked at Macy's part-time for less than a year

    Pros

    Staff generally consists of nice people.

    Cons

    Corporate policy is to throw as many bodies as possible at the Holiday Season. Very hard to get hours.

    Advice to ManagementAdvice

    Improve your inventory system.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Not Bad. Not a Career, But Good for Temporary Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commissioned Sales Associate  in  Chicago, IL
    Former Employee - Commissioned Sales Associate in Chicago, IL

    I worked at Macy's full-time for more than a year

    Pros

    Weekly Pay
    Flexible Schedule
    Make lots of new friends

    Cons

    High Turnover
    Work nights and weekends

    Advice to ManagementAdvice

    Listen to employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    beauty advisor water tower

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Beauty Advisor  in  Chicago, IL
    Former Employee - Beauty Advisor in Chicago, IL

    I worked at Macy's full-time for more than a year

    Pros

    employees are nice and located in a central area lots to do on lunch break.

    Cons

    does not pay enough and managers could be a lot more useful...

    Advice to ManagementAdvice

    invest in employees more....and they will add more value to the company.

    Doesn't Recommend
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  5.  

    Macy's in Chicago

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Full Time Associate  in  Chicago, IL
    Current Employee - Full Time Associate in Chicago, IL

    I have been working at Macy's full-time for more than a year

    Pros

    Flexibility of schedule and management does not always hover on sales floor

    Cons

    Time off and point system,pressures to push credit and promotions

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    nice people, compensation is so so

    Former Employee - Busser  in  Chicago, IL
    Former Employee - Busser in Chicago, IL

    I worked at Macy's for less than a year

    Pros

    easy to make some quick money during winter break

    Cons

    very busy at christmas season, after that, the restaurant in 7 floor is so quite

  7.  

    Sales-Designer Clothing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate  in  Chicago, IL
    Current Employee - Retail Sales Associate in Chicago, IL

    I have been working at Macy's part-time for more than a year

    Pros

    Great bargains for customers, sales every other week.

    Cons

    Employee usually don't get benefits, because they don't get enough hours and those who had qualified are finding their hours have been reduced. Selling goals have been raised to hardly obtainable levels.

    Advice to ManagementAdvice

    No sick time, no support from management: requesting staff to volunteer to work 12 hour shifts during holidays.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    All depends on your manager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at Macy's full-time for more than 3 years

    Pros

    Flex schedule, decent discounts, some good coworkers

    Cons

    No move up opportunities, horrible managers

    Doesn't Recommend
    No opinion of CEO
  9.  

    Macys security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security  in  Chicago, IL
    Former Employee - Security in Chicago, IL

    I worked at Macy's full-time for more than 3 years

    Pros

    - Work in the 2nd largest department store world-wide, Macy's on State Street
    - Learn how to multi-task by handling cameras and emergency calls at the same time

    Cons

    - Attention to detail, you must scope up potential shoplifters

    Advice to ManagementAdvice

    Keep giving recognition to staff and keep promoting from within

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Don't Ever work for Macy's or its affiliate companies unless you want to hate your life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at Macy's full-time for more than 3 years

    Pros

    There are NO "Pros" Myself and all of my co-workers get threw the day by watching the clock and commiserating on horrible the job has become. The only Pro that I can think of is....At least its sort of a job....??? Not much else.

    Cons

    Macy's is a Con. The company's policies are completely inconsiderate to its employees. Areas of concern are: Pay, Inconsistent, Inefficient and rude scheduling, Disorganization that causes an excessive work load, Unreasonable sales goals, No proper real time training for new hires.

    Advice to ManagementAdvice

    Learn how to value your employees

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandiser  in  Chicago, IL
    Current Employee - Merchandiser in Chicago, IL

    I have been working at Macy's part-time for more than 3 years

    Pros

    the best thing is the discount and some of the people are cool

    Cons

    there are barely and hours to go around and when they are you get worked to death, and the pay is terrible

    Advice to ManagementAdvice

    provide more hours and better pay

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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