Macy's Reviews in Houston, TX

Updated October 9, 2014
Updated October 9, 2014
4,902 Reviews
3.0
4,902 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Macy's Chairman, President, and CEO Terry J. Lundgren
Terry J. Lundgren
1,415 Ratings

Review Highlights

Pros
  • the employee discount is good even though one must use their Macys card to get it (in 568 reviews)

  • The company offers some flexibility in terms of work/life balance (in 105 reviews)


Cons
  • There is a great deal of pressure to sell Macy's credit cards to customers (in 362 reviews)

  • They promise a work/life balance but I have not figured that part out yet (in 109 reviews)

More Highlights

82 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in The Woodlands, TX
    Former Employee - Sales Associate in The Woodlands, TX

    I worked at Macy's part-time (less than an year)

    Pros

    Great experience with customer service, all of the people were great to work with and I learned a lot about myself as well as Macy's as a company. Great training program as well.

    Cons

    I worked there over the winter holidays for 2013 and experienced a lot of mishaps that I am assuming are rare during regular retail months. It wasn't bad but I won't go back as a seasonal employee.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Houston, TX
    Current Employee - Sales Associate in Houston, TX

    I have been working at Macy's part-time (less than an year)

    Pros

    Flexible schedule, excellent benefits (paid holidays, paid time off, employee discount), easy place to work

    Cons

    pay is lower than other places , hard to move up, managers won't notice you

    Advice to ManagementAdvice

    fix up store it leaks from ceiling during rain

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Lots of room for advancement...if your boss wants to help you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Houston, TX
    Current Employee - Sales Manager in Houston, TX

    I have been working at Macy's full-time (more than an year)

    Pros

    Very innovative company. Keyed-in to the shifts of the economy and the ever-changing retail trends.

    Cons

    The EDP program highlights certain people whether they deserve it or not. The rest of us are the left to figure it all out with a minimum amount of help or guidance.

    Advice to ManagementAdvice

    Keeping people where they are because it makes your job easier is a terrible business plan.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Very nice working in receiving and shipping

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Houston, TX
    Current Employee - Retail Sales Associate in Houston, TX

    I have been working at Macy's part-time (more than an year)

    Pros

    no benefit and working only when they need you

    Cons

    Not a higher paying jobs and no move up with this company

    Advice to ManagementAdvice

    need more management supervision and more training for new employees

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    It was a good experience. Everything was fine and comfortable working there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Houston, TX
    Current Employee - Sales Associate in Houston, TX

    I have been working at Macy's part-time (less than an year)

    Pros

    The job was calm and quite. Not too much rush.

    Cons

    The lines could get long sometimes and customers would get really mad.

    Advice to ManagementAdvice

    I wish they would have free parking.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Cosmetics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cosmetics Sales Associate in Houston, TX
    Current Employee - Cosmetics Sales Associate in Houston, TX

    I have been working at Macy's part-time (more than an year)

    Pros

    Great atmosphere, friendly coworkers, and 20% employee discount are great pros for working at Macy's. You have control over your days off and you can switch with coworkers to fit you schedule outside of work.

    Cons

    The management sucks. It's really hard to move up. Retail hours are always terrible. You work every weekend and holiday. The point system seems good until no one wants to switch with you when you need to be off.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Houston, TX
    Current Employee - Retail Sales Associate in Houston, TX

    I have been working at Macy's part-time (more than an year)

    Pros

    It's a really nice environment and very layback

    Cons

    You just have to keep up with credits

    Advice to ManagementAdvice

    Managers are usually nice

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Only work here as a last resort !

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Sales Associate in Houston, TX
    Current Employee - Sales Associate in Houston, TX

    I have been working at Macy's full-time (more than an year)

    Pros

    nothing . just a job

    Cons

    breaks , managers are ignorant and don't care about their employees , only sales goals and credits
    cleaning up fitting rooms after trifling customers

    Advice to ManagementAdvice

    thoroughly select the people who manage your stores ! They are a key factor in why you have high turn over rates !

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Over worked, under paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX

    I worked at Macy's part-time (less than an year)

    Pros

    You are able to get paid time off, after a while you get paid holidays and the schedule is easy to work with.

    Cons

    A lot of the managers take the title "manager" to their heads. You are always easy to replace, the manager will suck up to customers and make the associates look stupid. They're always pushing our department to be clean with no help, so like 3 associates cleaning and managing 4 registers and then they get upset when the clothes start piling up. No growth or promotions. Low pay.

    Advice to ManagementAdvice

    The managers need to step up as managers because all they do is give the associates orders and then go disappear from their own department nagging how it's untidy yet they never lift a single piece of clothing off the floor.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    not too bad

    Former Employee - Sales Associate in Sugar Land, TX
    Former Employee - Sales Associate in Sugar Land, TX

    I worked at Macy's part-time (less than an year)

    Pros

    can easily pick up extra shifts

    Cons

    working as a seasonal employee, they will throw you to the sharks.

    Recommends

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