Macy's

  www.macysinc.com
  www.macysinc.com

Macy's Reviews in Los Angeles, CA

Updated December 19, 2014
Updated December 19, 2014
5,292 Reviews
2.9
5,292 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Macy's Chairman, President, and CEO Terry J. Lundgren
Terry J. Lundgren
1,547 Ratings

Review Highlights

Pros
  • the employee discount is good even though one must use their Macys card to get it (in 589 reviews)

  • The company offers some flexibility in terms of work/life balance (in 107 reviews)


Cons
  • They promise a work/life balance but I have not figured that part out yet (in 118 reviews)

  • There is a great deal of pressure to sell Macy's credit cards to customers (in 373 reviews)

More Highlights

227 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Satisfied with Macy's Logistics and Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CRC Recycle in City of Industry, CA
    Current Employee - CRC Recycle in City of Industry, CA

    I have been working at Macy's part-time (less than an year)

    Pros

    - Great work/life balance.
    - Schedule is somewhat consistent but you'll always work mornings.
    - Great company values. They do a great job at keeping their employees happy and updated on how the business is going
    - No dress code

    Cons

    - Old and outdated equipment that is constantly getting jammed, blowing a fuse or just plain not working properly. Maintenance is constantly fixing the equipment but it still does it.
    - In order to receive a discount in the stores you have to sign up for a Macy's credit card

    Advice to ManagementAdvice

    - Update the equipment

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    A very interesting job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Los Angeles, CA
    Current Employee - Sales Associate in Los Angeles, CA

    I have been working at Macy's part-time (more than an year)

    Pros

    Great Discount and friendly co workers that like to work with each other. Discounts during holiday season is beyond great.

    Cons

    Always has sales and understaffed and you are expected to do everything by yourself and sometimes close entire area by yourself

    Advice to ManagementAdvice

    Hire more workers

    Doesn't Recommend
    No opinion of CEO
  3. 2 people found this helpful  

    Unrewarding but Temporary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Lakewood, CA
    Former Employee - Sales Associate in Lakewood, CA

    I worked at Macy's part-time (more than 3 years)

    Pros

    The flexibility of scheduling and employee discounts were very helpful, especially as a part time student. As a commissioned associate, the extra money makes a big difference on busy sale days or during the holidays, and you really have to work for it.

    Cons

    There is terrible communication between management and associates on the floor about upcoming sales, policies, etc. When you start the job, you're thrown on to the sales floor with very little training. Because it's sales-focused, you're treated as a number and all that matters is meeting sales and loyalty quotas. The newest store manager in my location was completely disconnected from the employees, which made me feel like there was no clear leadership in my store. Despite working very hard, employees are rarely recognized unless it results in a positive number on our sales. Associates working in clothing departments feel the worst of it.

    Advice to ManagementAdvice

    My advice is to spend more time talking with the floor associates because they're the ones dealing with day-to-day customers. I think it's important to understand WHY quotas are not being met, such as weather, local events, scheduling etc. It's not our job to get people in the store; it's our job to sell to the few who show up.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great coworkers, good managers, eh job

    Former Employee - Receiving in Woodland Hills, CA
    Former Employee - Receiving in Woodland Hills, CA

    I worked at Macy's full-time (more than an year)

    Pros

    Great coworkers in every department
    Dept managers all the way up to store manager were friendly and helpful
    Learned a lot about interacting with people

    Cons

    Low pay for the amount of work
    Inconsistent with hours (some of us were lucky to get a set schedule)
    Raises were very minimal, if you were lucky to get one

    Advice to ManagementAdvice

    N/a

    No opinion of CEO
  6.  

    Great temporary job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flexible Work Team Member in Los Angeles, CA
    Former Employee - Flexible Work Team Member in Los Angeles, CA

    I worked at Macy's part-time (less than an year)

    Pros

    Flexible hours - I could pick up and drop shifts very easily
    Decent pay for retail - above minimum wage, which was great considering that I was still in school
    Fair management - accommodates with your schedule and vacation days
    Fun staff - made many friends and great memories here!
    Focuses on great customer service, which goes a long way. I still use what I learned here now! :)

    Cons

    Competitive - some employees would hog the register to meet their goals
    Not enough shifts - was a flexible work team member so I didn't get too many shifts
    Must be flexible and a quick learner - put in many departments so I had to learn and memorize many brands to help customers

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Horrible! Bias! Clique Mentality!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate In Macy's in Los Angeles, CA
    Current Employee - Sales Associate In Macy's in Los Angeles, CA

    I have been working at Macy's

    Pros

    Discounts, coworkers, customers, peers,

    Cons

    Worst company to work for, no loyalty towards their employees. Unrealistic expectation, immoral management. They discriminate against race and age. They force the store associates to give good reviews during engagement surveys so the stores get good scores. Everything is fake with this company

    Advice to ManagementAdvice

    My advice is for Terry Lundgren to look at the people that are running the district.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    I've been there 2 months and I love it!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AST Associate in West Covina, CA
    Current Employee - AST Associate in West Covina, CA

    I have been working at Macy's part-time (less than an year)

    Pros

    Busy busy busy
    Great coworkers
    Lots of responsibilities including counting all the money, the process of hiring and training new associates

    Cons

    At times mentally draining, never enough time to complete all tasks in a timely manner
    Not included in the picking up shifts option

    Advice to ManagementAdvice

    Allow more hours

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    it's retail, you can't expect too much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Los Angeles, CA
    Current Employee - Sales Associate in Los Angeles, CA

    I have been working at Macy's part-time (more than 3 years)

    Pros

    Comradery between associates, employee discount, paid time off and unavailable days are accumulated. During the holidays is a great time to apply to get your foot in the door. Work hard to be noticed if you want to be considered after the holidays. Growth within the company as far as part-time, full-time, specialist, assistant managers, managers and human resources. Let it be known to your manager if you are looking to grow with the company

    Cons

    rude customers, lack of communication between managers and associates, new hire training is not that good. You learn on the sales floor as you work. You cannot live off the compensation. You will need a second job.

    Advice to ManagementAdvice

    Listen to your associates

    Doesn't Recommend
    No opinion of CEO
  10. 1 person found this helpful  

    Macys is one of the top most underpaid jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate In Macy's in Brea, CA
    Current Employee - Sales Associate In Macy's in Brea, CA

    I have been working at Macy's part-time (more than an year)

    Pros

    The discount, the fun co workers, the shoes, the make up, the extra discount days

    Cons

    the pressures they put on you, their high expectations for a minimum wage job,

    Advice to ManagementAdvice

    listen to your employees don't ignore them

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beauty Advisor in Montebello, CA
    Current Employee - Beauty Advisor in Montebello, CA

    I have been working at Macy's full-time (more than 3 years)

    Pros

    Commission and gratis from Estée Lauder

    Cons

    Stressful. Ridiculous goals including add ons each month. Lying to customers about deals that weren't actually deals.

    Advice to ManagementAdvice

    Practice leadership not bossy-ness.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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