Macy's Reviews in McLean, VA

Updated September 17, 2014
Updated September 17, 2014
4,636 Reviews
2.9
4,636 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Macy's Chairman, President, and CEO Terry J. Lundgren
Terry J. Lundgren
1,335 Ratings

Review Highlights

Pros
  • The only "pro" about this job is the employee discount, but it isn't even that great (in 496 reviews)

  • The company offers some flexibility in terms of work/life balance (in 95 reviews)


Cons
  • If you don't push their credit card down the customers throat you get fired (in 326 reviews)

  • They promise a work/life balance but I have not figured that part out yet (in 100 reviews)

More Highlights

6 Employee Reviews Back to all reviews

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  1.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  McLean, VA
    Current Employee - Sales Associate in McLean, VA

    I have been working at Macy's full-time for less than a year

    Pros

    The people I work with can be really cool unless they are the type to get over on you because you are new.

    Cons

    Pushing sales, Managers that feel they need to prove something, and other workers that do not really like helping. After training they do not really help you out much they throw you right on the floor and leave you.

    Advice to ManagementAdvice

    Some managers are really good, but some of them should not be managers because they barely know answers to questions, and they never answer their extensions.

    Doesn't Recommend
    Neutral Outlook
  2. 1 person found this helpful  

    Pays some of the bills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  McLean, VA
    Current Employee - Sales Associate in McLean, VA

    I have been working at Macy's part-time for more than a year

    Pros

    Employee discounts - but 20% discount does not apply to all departments.

    Cons

    Management does not care. Everyone is expendable. Department managers often refuse to handle difficult situations and are mad when actually have to come to help. Employees are rude to one another to the point of not acknowledging other employees when asking questions. Unrealistic demands and quotas.

    Advice to ManagementAdvice

    Treat employees with respect. Listen to employees' concerns rather than viewing them as troublemakers. Look at why employee turnover is high. Training is incomplete at best. Stop telling employees that managers are there to help. Employees are not the enemy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    I like the ways we can communicate to each other.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  McLean, VA
    Current Employee - Sales Associate in McLean, VA

    I have been working at Macy's part-time for less than a year

    Pros

    I like the environment, atmosphere and the system in general. The company gives us power and authority to handle the customer services

    Cons

    Salary and commissions must be increased and time management and scheduling is the one of tour challenges as part-time employees.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Extremely flexible company that has a lot of opportunities for full time employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  McLean, VA
    Current Employee - Sales Associate in McLean, VA

    I have been working at Macy's part-time for less than a year

    Pros

    Great way to start if you're new in retail and want to get good at customer service

    Cons

    Pay is decent but not extremely well for a college student.

    Advice to ManagementAdvice

    Partial insurance for part time would be useful.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good experience overall working with cooperative management with friendly environment and reward programs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist  in  McLean, VA
    Former Employee - Sales Specialist in McLean, VA

    I worked at Macy's full-time for more than 3 years

    Pros

    Benefits are good like insurance , 401 k , paid vocation

    Cons

    Compensation is not competitive.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great for the first 3 weeks and then horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Seasonal Sales Associate  in  McLean, VA
    Former Employee - Seasonal Sales Associate in McLean, VA

    I worked at Macy's

    Pros

    Employee Discounts, Fair pay, willing to give a lot of hours, if you are willing to work hard they are willing to help you be better!

    Cons

    Unethical Business in that they pressure employees to skip their breaks "No, you can't go on break even though you have been here 8 hours.", stay after their scheduled shift (And I don't mean "we really need help." or "Would you be willing?" it's "You may not leave." or "We have been here X amount of hours you can pull a few more.", and just generally treat their employees like crap.

    Doesn't Recommend
    Disapproves of CEO

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