Macy's Reviews

Updated July 2, 2015
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3.0
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Approve of CEO
Macy's Chairman & CEO Terry J. Lundgren
Terry J. Lundgren
264 Ratings

Pros
  • 2- Employee discount (on top of store markdowns) is a wonderful thing (in 589 reviews)

  • hours are balanced for work life balance (in 107 reviews)

Cons
  • There is no work life balance as the company struggles to compete with other stores by offering lame OneDay sales with peculiar hours (in 118 reviews)

  • Morning meetings consisted of the store manager basically telling you to "push" store credit cards on customers (in 373 reviews)

More Pros and Cons

794 Employee Reviews

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  1. Seasonal Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Holiday Sales Associate in Lake Grove, NY
    Former Employee - Holiday Sales Associate in Lake Grove, NY

    I worked at Macy's (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Rewards and Recognitions Also treat everyone to lunch for the successful days.

    Cons

    Only Minimum Wages with no raises.

    Advice to Management

    Not if you was a a Seasonal Employee.


  2. Loss Prevention Detective

    Former Employee - Loss Prevention Detective in Copiague, NY
    Former Employee - Loss Prevention Detective in Copiague, NY

    I worked at Macy's part-time (More than a year)

    Pros

    The manager's were very laid back and were always there to help you when you needed them.

    Cons

    There were supervisors that had been with the company for a while that were not very helpful at all.

    Advice to Management

    Try to promote more security guards from within the company to detective positions.


  3. What I think

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Copywriter in New York, NY
    Current Employee - Copywriter in New York, NY

    I have been working at Macy's

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People here are beyond awesome. Absolute pleasure to work with anyone on the creative team here. Would recommend to anyone.

    Cons

    they don't always give you products you are familiar with. Still, a great company to write copy for.

    Advice to Management

    Work on corporate structure a little more and notify of plans. People have no idea what goes on some times.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Associate Planner

    Current Employee - Associate Financial Planner in New York, NY
    Current Employee - Associate Financial Planner in New York, NY

    I have been working at Macy's (Less than a year)

    Pros

    Great benefits, work-life balance, competitive pay, amazing staff, convenient office location, good hours. Ability to move within the organization.

    Cons

    Macys recently merged the dot-com and brick and mortar buying offices. The transition has been rocky to say the least. There has been a lot of recent turnover, and employees are feeling undervalued at all levels.

    Advice to Management

    Management should reorganize the company so that there is a more definitive job structure. The employees want to feel vital to the buying process at all levels.


  6. A great company but.....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group Sales Manager in Bergenfield, NJ
    Current Employee - Group Sales Manager in Bergenfield, NJ

    I have been working at Macy's full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Presents opportunity to climb company ladder, employee benefits are great, always team-oriented in achieving goals

    Cons

    Recently, not being supportive in helping executives meet goals and expectations, seems to give off a mentality of achieving more with less, retail schedule obviously interferes with personal life, some executives are not held accountable for results

    Advice to Management

    Be realistic when it comes to goals because the retail industry is shifting, improve all the stores' technological infrastructure


  7. Great place to be

    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Macy's (Less than a year)

    Pros

    Omni channel focus has helped to streamline workloads

    Cons

    Quite a few meetings


  8. Helpful (1)

    Makeup Artist On Call

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Cosmetics Sales Associate in New York, NY
    Current Freelancer - Cosmetics Sales Associate in New York, NY

    I have been working at Macy's (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Macy's is a nice company to work for as there is a lot of potential growth to earn a better higher position with a higher salary gained from on floor experience.

    Cons

    Way too hard a sales push, other stores like Saks have more sophisticated selling strategies and are much more professional. Macy's lacks good training and needs to catch up

    Advice to Management

    Offer better training to your employees in order to do better and be deemed more respectable and elite like Macy's once was.


  9. Magic

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associated in New York, NY
    Former Employee - Sales Associated in New York, NY

    I worked at Macy's full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Herald sq get to see people from all over the world great coworkers

    Cons

    Union relations are challenging and management can be a bit over bearing

    Advice to Management

    Be less aggressive about star rewards


  10. Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Toms River, NJ
    Former Employee - Retail Sales Associate in Toms River, NJ

    I worked at Macy's

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great discounts, flexible hours. Many departments offer opportunities to learn if you are a student, great hands on management. Would definitely work here again.

    Cons

    Long commute:-( No other issues I can think of off the top of my head. Not sure why you would be required to list cons if there are none you can think of!

    Advice to Management

    Keep up the good work. There is no other place like Macy's! Still a loyal customer! Would highly recommend to anyone!


  11. national training director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - NATIONAL TRAINING DIRECTOR in New York, NY
    Former Employee - NATIONAL TRAINING DIRECTOR in New York, NY

    I worked at Macy's

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    amazing company to work for, cutting edge, fashion forward, leading in technology, very focused and driven for success

    Cons

    i had a wonderful 25 year career working for them

    Advice to Management

    stay the course - you're making all the right decisions



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