Macy's Reviews in New York City, NY

Updated September 30, 2014
Updated September 30, 2014
4,753 Reviews
2.9
4,753 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Macy's Chairman, President, and CEO Terry J. Lundgren
Terry J. Lundgren
1,370 Ratings

Review Highlights

Pros
  • The only "pro" about this job is the employee discount, but it isn't even that great (in 551 reviews)

  • The company offers some flexibility in terms of work/life balance (in 101 reviews)


Cons
  • If you don't push their credit card down the customers throat you get fired (in 348 reviews)

  • They promise a work/life balance but I have not figured that part out yet (in 107 reviews)

More Highlights

572 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Fun experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Assistant  in  New York, NY
    Former Employee - Product Assistant in New York, NY

    I worked at Macy's as an intern for less than a year

    Pros

    Exposure to a lot of senior management

    Cons

    Very limited opportunities for quick promotion

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Associate Technical Designer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Technical Designer  in  New York, NY
    Former Employee - Associate Technical Designer in New York, NY

    I worked at Macy's full-time for more than 3 years

    Pros

    People were pretty nice. Product was fun to work on. Great Benefits!

    Cons

    No room for promotion (everyone stays forever in the upper level positions because the benefits are so good.). The area of the building that I worked in was dark and not very inviting to come to everyday. Human resources wasn't very helpful inner department turmoil.

    Advice to ManagementAdvice

    Needs to be more opportunities to be promoted. Get better lighting so that its a happier place to come to work to.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Merchandise Planning at Macy's.com

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise Planner  in  New York, NY
    Current Employee - Merchandise Planner in New York, NY

    I have been working at Macy's full-time for more than a year

    Pros

    Great work environment. Understanding employer. somewhat flexible. Fair pay and good bonus.

    Cons

    end of month- long hours and somewhat stressful.

    Advice to ManagementAdvice

    Lots of opportunity. Better systems would help create efficiencies.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Pretty good, few cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist  in  New York, NY
    Former Employee - Sales Specialist in New York, NY

    I worked at Macy's part-time for more than a year

    Pros

    It's really a lazy job, flexible hours, cool coworkers, able to pick up shifts easily,

    Cons

    Pressure to open up macys cards,

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Invested in young talent

    Current Employee - Executive Development Program  in  New York, NY
    Current Employee - Executive Development Program in New York, NY

    I have been working at Macy's full-time for less than a year

    Pros

    Great place to learn. They're committed to developing and retaining millennials and value their opinions

    Cons

    Can at times feel slow.

    Advice to ManagementAdvice

    I think management has the company headed in the right direction.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    macys was a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Middletown, NY
    Former Employee - Cashier in Middletown, NY

    I worked at Macy's part-time for less than a year

    Pros

    employees were nice, very big store, so its easy to pick up hours in different departments, you're allowed to pick up multiple different hours, they have an online service where you're allowed to switch hours or pick up extra hours, very convenient! hour break! managers weren't always up your back, but was always one call away if you needed them.

    Cons

    pay was very low, minimum wage

    Recommends
    Positive Outlook
  8.  

    Macy's can be a great place to work, depending on you family of business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise Planner  in  New York, NY
    Current Employee - Merchandise Planner in New York, NY

    I have been working at Macy's full-time for more than 5 years

    Pros

    Macy's gives you all of the tools and resources you need to succeed. The company culture is built on growth and raising successful executives.

    Cons

    Macy's is a very political company, so you must be willing to participate in the office politics in order to succeed.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Room for growth and advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Manager  in  New York, NY
    Current Employee - Human Resources Manager in New York, NY

    I have been working at Macy's full-time for more than 3 years

    Pros

    Large company - different career paths available

    Cons

    Quality of life is not always there

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Ideal launching pad for career in retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Assistant  in  New York, NY
    Current Employee - Product Assistant in New York, NY

    I have been working at Macy's full-time for less than a year

    Pros

    Very well-structured training program; access to limitless resources and exposure to various retail functions.
    Culture is very supportive of one another, the core value Teams Win is truly exercised in these offices.

    Cons

    Product Assistant Role: Can become rather repetitive considering cyclical nature of the role.
    HR: Vague expectations and failure to follow-through on commitments

    Advice to ManagementAdvice

    Working for such a big company that has so many developmental boundaries and protocols can make an Assistant not feel highly valued. Consider the personality, potential and experience of your talent with a more personal touch. Often times Assistants are treated as replaceable, which does little for morale.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Impossible to achieve work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager  in  New York, NY
    Current Employee - Sales Manager in New York, NY

    I have been working at Macy's full-time for more than 5 years

    Pros

    I have hired all of my own employees, so the team I manage is spectacular and helps make my job worth it. If you have to work in retail, working at the biggest store in the world and meeting hundreds of excited tourists every day is rather enjoyable.

    Cons

    There is no way to get everything done that you need to in a day without working outside of your work hours. Office time is limited. 2 hours a week! If you are in the office outside of your allotted office time, you are often reprimanded, and usually in front of coworkers. At the same time, we are given tasks that require that we sit at a computer or at a desk to fill out forms or on the phone to deal with customer issues. A person cannot, no matter how well they manage their time, get everything done. Working through lunch and taking your work home is the only way to succeed.

    Advice to ManagementAdvice

    Give us realistic goals. Be realistic in your expectations. We can't be "magic" on the sales floor for the customers and for our employees unless you give us the room to do so.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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