Macy's

  www.macysinc.com
  www.macysinc.com

Macy's Reviews in New York City, NY

Updated November 26, 2014
Updated November 26, 2014
5,146 Reviews
2.9
5,146 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Macy's Chairman, President, and CEO Terry J. Lundgren
Terry J. Lundgren
1,498 Ratings

Review Highlights

Pros
  • the employee discount is good even though one must use their Macys card to get it (in 589 reviews)

  • The company offers some flexibility in terms of work/life balance (in 107 reviews)


Cons
  • They promise a work/life balance but I have not figured that part out yet (in 118 reviews)

  • There is a great deal of pressure to sell Macy's credit cards to customers (in 373 reviews)

More Highlights

621 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Macy's Seasonal Merchandising - Fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Recovery Associate in Paramus, NJ
    Current Employee - Seasonal Recovery Associate in Paramus, NJ

    I have been working at Macy's full-time (less than an year)

    Pros

    HR was great to deal with. Good training, which I'll take anywhere. I make my own schedule 2 weeks in advance. So far, my managers and co-workers have been great and it's satisfying to help customers and find things in stock rooms for them. Generous discount from Macy's, too! Season work is great when you need extra cash, are in between jobs or semesters, or going back into the work force.

    Cons

    $8.25/hr - but it's retail. Parking is difficult as there is no dedicated lot for employees so I leave an hour before clock-in so I can drive around the lot for 1/2 hr and walk a mile to the employee entrance.

    Advice to ManagementAdvice

    Couldn't you raise the hourly rate by a couple of bucks? It's hard work, albeit fun and the shifts go quickly, but $8.25/hr??

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Amazing, feel very comfortable and everyone really invests their time to help you succeed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchant Assistant in New York, NY
    Current Employee - Merchant Assistant in New York, NY

    I have been working at Macy's full-time (less than an year)

    Pros

    Great people, interesting work, real responsibility as an entry level position, overtime eligible, great training program

    Cons

    Lots of turnover so you have to pick up the slack when short staffed - however, they do a great job of hiring new talent every so often.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Staten Island, NY
    Former Employee - Sales Associate in Staten Island, NY

    I worked at Macy's part-time (more than an year)

    Pros

    Most of the coworkers are nice, flexibility, discount is pretty cool, most managers are welcoming and are there to hear you out.

    Cons

    Sales goals, promotions, some have to do more work and are not even recognized, while others stand behind the register and meet their sales goals and end up getting promoted.

    Advice to ManagementAdvice

    Managers where trying to work with the sales associates as much as possible, but it is hard to get things done when not all of them are on the same page. Department policies change within the store and you get angry customers asking for the managers all the time.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Enjoyed time working for company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Paramus, NJ
    Former Employee - Retail Sales Associate in Paramus, NJ

    I worked at Macy's part-time (more than an year)

    Pros

    Above average pay, on hands training, flexible schedule

    Cons

    Some shifts were locked and unable to be changed.

    Advice to ManagementAdvice

    locked schedules should be allowed to be unlocked.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    It was stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Macy's part-time (more than an year)

    Pros

    Convenience of the location were the pros.
    Discounts on the eateries nearby. There was leniency when arriving to work there.

    Cons

    Made you do more work than a sales associate would. the pay wasn't great compared to the number of tasks to be done

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Just started. Veteran associates not that friendly. Seasonal associates were more personable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Sales Associate in New York, NY
    Current Employee - Seasonal Sales Associate in New York, NY

    I have been working at Macy's part-time (less than an year)

    Pros

    Employee discount, friendly coworkers, managers have been helpful

    Cons

    Insufficient training, can only receive employee discount if you have Macy's credit or prepaid card

    Doesn't Recommend
    Approves of CEO
  8.  

    Working at macys

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Macy's Seasonal Sales Associate in Brooklyn, NY
    Current Employee - Macy's Seasonal Sales Associate in Brooklyn, NY

    I have been working at Macy's part-time

    Pros

    There are good employees working there and there very nice,alot of new people to meet and interact with

    Cons

    there pay is very low and you are not giving the hours you expect to be working

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Planner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Planner in New York, NY
    Current Employee - Planner in New York, NY

    I have been working at Macy's full-time (less than an year)

    Pros

    Pros to working here include work experience, office culture, work life balance and time off policies. Hours are flexible, can be lucrative career path.

    Cons

    At times it can be overwhelming. The work load can be too much at times and at times working late is needed and expected by management.

    Recommends
    Neutral Outlook
  10. 1 person found this helpful  

    I started working on black friday. It was very good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Wayne, NJ
    Current Employee - Sales Associate in Wayne, NJ

    I have been working at Macy's part-time (less than an year)

    Pros

    Nothing much. Employees discounts.

    Cons

    Too much work. Cranky customers. Too many returns during holiday. Short breaks.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Difficult to balance job and school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in New York, NY
    Former Employee - Sales in New York, NY

    I worked at Macy's full-time (less than an year)

    Pros

    Great people, good atmosphere, lots of focus on customer service training

    Cons

    Customers are rude, training took too long

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