Macy's Reviews

Updated July 27, 2015
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3.1
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Recommend to a friend
Approve of CEO
Macy's Chairman & CEO Terry J. Lundgren
Terry J. Lundgren
275 Ratings

Pros
  • 2- Employee discount (on top of store markdowns) is a wonderful thing (in 589 reviews)

  • hours are balanced for work life balance (in 107 reviews)

Cons
  • There is no work life balance as the company struggles to compete with other stores by offering lame OneDay sales with peculiar hours (in 118 reviews)

  • Morning meetings consisted of the store manager basically telling you to "push" store credit cards on customers (in 373 reviews)

More Pros and Cons

825 Employee Reviews

Sort: Popular Rating Date
  1. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Retail Sales Associate in Syosset, NY
    Current Freelancer - Retail Sales Associate in Syosset, NY

    I have been working at Macy's (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It is a big and reputed departmental store with many benefits. IT fits all your personal needs, from skin care, to womens clothes, to shoes for the whole family. Its wide variety of products fits the need for every type of family.

    Cons

    By working at macys, it peruses me to spend much more money than i make, which is a downfall.

    Advice to Management

    please give more hours to the employees in need as some are required to fulfill a certain amount of horus each week


  2. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Macy's

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Awesome coqorkers, tourist, great city experience, macys money as incentives

    Cons

    Alot of preasure on sales, spend alot of time standing and walking around, too many people in 34 th st,


  3. Business Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Macy's (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture, environment and very smart people who are willing to teach and help you with your growth. The company overall really cares about their employees. They have fun events within the company along with volunteer work outside the company Very intelligent people, and everyone is hard working! Good work/life balance

    Cons

    Not much to say here.. maybe snacks around the office

    Advice to Management

    Keep doing what you're doing!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Flexible Schedule

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Macy's (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Worked around my school schedule. I love that you can give out your shift for another to pick up if you don't feel like coming in. I was in the Junior's Dept and I had a wonderful experience with my coworkers. It can be stressful at times due to lack of staff but overall it was great nonetheless.

    Cons

    Too many expectations. We have to do alot of multitasking for such little pay.

    Advice to Management

    Treat your coworkers well, and don't over-stress the managers. Everyone really puts their effort trying to give the best customer service!


  6. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Bridgewater, NJ
    Former Employee - Retail Sales Associate in Bridgewater, NJ

    I worked at Macy's part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    -Control over your own scheduling -Good, solid company

    Cons

    -Always have to wear black -HR doesn't know what they're doing -Only 20% employee discount

    Advice to Management

    Please train HR better


  7. Good for starting sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in New York, NY
    Current Employee - Beauty Advisor in New York, NY

    I have been working at Macy's part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    A lot of customers in Macys. Coworkers are very nice and fair. Nice emplyoee discount.

    Cons

    Sometimes we are too busy.

    Advice to Management

    At least my manager is really nice. She couch us well and care of us.


  8. Great job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Melville, NY
    Former Employee - Sales Associate in Melville, NY

    I worked at Macy's part-time (Less than a year)

    Pros

    Great working environment, great leadership and also great customers

    Cons

    Not enough hours for working


  9. Good Place to Start

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Associate in New York, NY
    Former Employee - Support Associate in New York, NY

    I worked at Macy's (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    I apply online for support associate position. Then I got a phone interview. After that I got my face to face interview. The interview was very simple and easy. Even was hired the same day as my interview. Well, I get the training and they will pay you the whole day training. The manager who hired me turned out to be a great manager. Applying for employment at this particular location is not something to fear as the entire process is rather simple.

    Cons

    Some time team leaders annoyed me because they think they are managers. Also, holiday is like crazy everything is on the floor. The whole store was messy.

    Advice to Management

    Nothing


  10. Helpful (1)

    Great Opportunity to Learn/ Retail Pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Clifton, NJ
    Current Employee - Anonymous Employee in Clifton, NJ

    I have been working at Macy's full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    -Growing company with established brick and mortar operation and quickly growing ecommerce operations. - Lots of opportunities to explore different areas from ops to finance to HR

    Cons

    -Retail Pay - Growth is largely lateral. Broader growth and expertise is favored over vertical growth

    Advice to Management

    Trust your employees to move up. Fill positions internally and externally as a last resort.


  11. Recruiter/AST

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Yonkers, NY
    Former Employee - Recruiter in Yonkers, NY

    I worked at Macy's (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very flexible schedule. I was able to return after maternity multiple times.

    Cons

    Holiday is always chaotic. Inventory is somewhat stressful.

    Advice to Management

    Loved the management.



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