Macy's Reviews

Updated June 3, 2015
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2.9
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Recommend to a friend
Approve of CEO
Macy's Chairman & CEO Terry J. Lundgren
Terry J. Lundgren
14 Ratings

Pros
  • 2- Employee discount (on top of store markdowns) is a wonderful thing (in 589 reviews)

  • hours are balanced for work life balance (in 107 reviews)

Cons
  • There is no work life balance as the company struggles to compete with other stores by offering lame OneDay sales with peculiar hours (in 118 reviews)

  • Morning meetings consisted of the store manager basically telling you to "push" store credit cards on customers (in 373 reviews)

More Pros and Cons

50 Employee Reviews

Sort: Popular Rating Date
  1. Sales Associate

    Former Employee - Sales in Hillsboro, OR
    Former Employee - Sales in Hillsboro, OR

    I worked at Macy's part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I got to improve my communications skills because I had to interact with customers. I got a lot of freedom in a way because I looked after a department on my own.

    Cons

    Managers keep pushing to get more sales, which I did.

    Advice to Management

    Realize that employees are trying their best at opening more accounts.


  2. Mixed Bag

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AREA SALES MANAGER in Portland, OR
    Current Employee - AREA SALES MANAGER in Portland, OR

    I have been working at Macy's

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Really enjoy most of my peers, decent merchandise discount, lots of feedback on job performance, recognition when results are good.

    Cons

    Continual down-sizing loads more responsibility without additional compensation, buy into the corporate line and if you don't, keep it to yourself.

    Advice to Management

    With low unemployment, you need to pay more. Customers keep telling you there aren't enough sales people...listen to them. focus on EDPs is ridiculous. Promote those who deserve it regardless of where they started.


  3. support lead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bops Lead in Tigard, OR
    Current Employee - Bops Lead in Tigard, OR

    I have been working at Macy's part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Coworkers are very nice and managers are very appreciative and positive.

    Cons

    Not enough full time positions. Scheduling is a bit unpredictable at times.

    Advice to Management

    If you make last minute schedule changes, make sure and let employee(s) know.


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  5. All about the bottom line

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Associate in Newberg, OR
    Former Employee - Retail Associate in Newberg, OR

    I worked at Macy's part-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Macy's at Washington Square would often have rallies where they tried to play games and make them fun, my department in the beginning felt like a team and we supported each other especially around the holiday season.

    Cons

    Macy's was more concerned about getting credit card applications, and was more interested in having me come in to clean then do what I was hired for. I rarely got breaks, had been promised a promotion which was given to someone else, and scheduled me when I had school.

    Advice to Management

    Not misleading employees over promotions or scheduling. Also giving the needed support instead of expecting someone to figure it out.


  6. Pretty cool, management was scatterbrained

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinique Consultant in Vancouver, WA
    Former Employee - Clinique Consultant in Vancouver, WA

    I worked at Macy's part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    free makeup, got to work with awesome people

    Cons

    management was crazy and didn't listen to employees or customers

    Advice to Management

    LISTEN TO US WE HIT THE CUSTOMERS FIRSTTT


  7. Work hard, get ahead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Support Associate in Tigard, OR
    Current Employee - Retail Support Associate in Tigard, OR

    I have been working at Macy's

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The support team managers are phenomenal at Washington Square. You'll never meet a more friendly or involved team and set of managers in retail. The support team associates rock and make every day fun.

    Cons

    Typical retail pay and part time hours. However, if you are willing to go above and beyond and work your butt off, there are opportunities for advancement at a rate unsurpassed by (smaller) companies.

    Advice to Management

    Keep focusing on individual development and the store will better retain quality employees. Hold staff accountable for results, and for the love of dog- please do better recovery training.


  8. Helpful (5)

    Diluted brand with potential

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Portland, OR
    Current Employee - Sales Associate in Portland, OR

    I have been working at Macy's full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    As a commissioned sales rep, earnings are limitless and there are constant promotions that keep steady traffic through the store.

    Cons

    Overpriced goods of questionable quality. Employees are nameless to management. The Macy's brand seems to have lost its luster over the years.

    Advice to Management

    Cut the computer based training and replace with in-class, human interaction. Level of customer service at Macy's is a product of ineffective computer training. Also, raise standards for goods promoted and sold.


  9. Macys is a terrible place to work at.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Clackamas, OR
    Current Employee - Sales Associate in Clackamas, OR

    I have been working at Macy's part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Managers are barely around. Flexible hours.

    Cons

    Bad management! The people that work there are rude, they don't do anything and all they do is gossip. I would often come in at the end of the day, and do all the put backs. My manger would complain when I help a customer at the register, but never compliment me when I'm doing somethings right. We are force to work long shifts on holidays and they expect us to know everything from every departments. The managers there are rude and unhelpful!

    Advice to Management

    HIRE BETTER MANAGER!


  10. Helpful (1)

    Life in Retail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Clackamas, OR
    Former Employee - Sales Associate in Clackamas, OR

    I worked at Macy's full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    They gave me sales experience which got me into my current waay better job. I made some solid friends. Got my clothes for super super cheap. Honestly, I've worked for worse companies. They are not the worst, but certainly not the best.

    Cons

    Extremely unorganized... New mangers every 6 months to a year... Horrible pay. They find every reason not to pay you more than minimum wage. Bizarre and random schedules unless you are flex team.. Short staffed constantly. Never enough employees on the floor. You will need therapy after Black Friday and Christmas.

    Advice to Management

    Pay your people what they're worth!!! They suffer customer and clothing horror on a daily basis. They flipping deserve better.


  11. Great opportunity for advancement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Portland, OR
    Current Employee - Sales Manager in Portland, OR

    I have been working at Macy's full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Advancement, relocation opportunities across the US

    Cons

    Retail hours can be long and random



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