Macy's Reviews

Updated September 18, 2014
Updated September 18, 2014
4,655 Reviews
2.9
4,655 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Macy's Chairman, President, and CEO Terry J. Lundgren
Terry J. Lundgren
1,339 Ratings

Review Highlights

Pros
  • The only "pro" about this job is the employee discount, but it isn't even that great (in 496 reviews)

  • The company offers some flexibility in terms of work/life balance (in 95 reviews)


Cons
  • If you don't push their credit card down the customers throat you get fired (in 326 reviews)

  • They promise a work/life balance but I have not figured that part out yet (in 100 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I enjoyed my holiday season at Macy's Concord, CA

    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's part-time for less than a year

    Pros

    I worked the holiday season, the employee discount in combination with the seasonal discounts were a great perk. Everyone worked as a team. This company has a solid identity and a huge commitment to customers.

    Cons

    I felt the one day training was a bit of an overload - but if you just concentrate on transactions on how to do the register transactions things get clear pretty quickly. Also signing up for hours online often availability was difficult to get.

    Advice to ManagementAdvice

    Seasonal employees are just told to report to their assigned department - however it is very difficult to put together how to get hours and who to check in with when management is so busy with the holiday. Often I believe they just assume you know.

    Recommends
    Approves of CEO
  2.  

    Customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's part-time for less than a year

    Pros

    Great place to work whileattending school.

    Cons

    Low wages. Long hours. Customers can be mean.

  3.  

    Store Management Intern

    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager  in  Atlanta, GA
    Current Employee - Sales Manager in Atlanta, GA

    I have been working at Macy's as an intern for less than a year

    Pros

    Macy's management team is very supportive which makes your work put forth feel very worthwhile. Discount is great on top of sales. Great opportunity to learn how business operates and retail industry in general.

    Cons

    You are working retail hours so it includes weekends and sometimes closing at 1:00 am. Sales associates can have negative and resistant attitudes to any type of change you're trying to institute.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    A good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate  in  Spokane, WA
    Former Employee - Retail Sales Associate in Spokane, WA

    I worked at Macy's part-time for less than a year

    Pros

    Management and co workers were friendly and fun to work with/for. I actually enjoyed going to work and I enjoyed the people I spent my time with there. It makes a huge difference when your management and co workers are good people.

    Cons

    The hours for a holiday hire are not very flexible nor ideal. Some were overnight or until midnight. I had a hard time balancing spending time with my family over the holidays and being at work. I also was very sick when we did overnight inventory and they did not allow me to call out. I had to go in, and because of that night I got even more sick.

    Advice to ManagementAdvice

    Just keep being friendly with your employees! It makes going to work fun!

    Recommends
    No opinion of CEO
  6.  

    different

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Macy's full-time

    Pros

    meet new people, good place to grow if you work hard.

    Cons

    low pay, no work life balance, work to hard for what your hourly is, low yearly raises

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Very flexible, variable hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate  in  Northridge, CA
    Current Employee - Retail Sales Associate in Northridge, CA

    I have been working at Macy's part-time for more than a year

    Pros

    Flexible schedule, amazing discounts, ok pay.

    Cons

    Not sufficient hours, very demanding, rude customers.

    Advice to ManagementAdvice

    Listen to associates

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Holiday worker, good job with good pay...great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Merchandiser  in  Short Hills, NJ
    Former Employee - Visual Merchandiser in Short Hills, NJ

    I worked at Macy's as a contractor for less than a year

    Pros

    Discounts. Wore all black. Decent pay. Great benefits.

    Cons

    Favoritism! There was alot of favoritism at this location at the time.

    Recommends
    No opinion of CEO
  9.  

    Macys West

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Division Control Manager for MW  in  Los Angeles, CA
    Former Employee - Division Control Manager for MW in Los Angeles, CA

    I worked at Macy's full-time for more than 10 years

    Pros

    Promotions offered from within. Training offered for each position. Excellent team of leaders proficient in their fields. There was a strong sense of team play. Compensation was fair for the market place.

    Cons

    no real cons! Macy's encouraged creative problem solvers. Projects were financed based on providing high levels of customer service. HR maitained an open door policy.

    Advice to ManagementAdvice

    Maintain investment in company associates.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    It's nice that you had the opportunity to enjoy that during your stay

    • Career Opportunities
    Former Employee - Macys Sales Associate  in  Los Angeles, CA
    Former Employee - Macys Sales Associate in Los Angeles, CA

    I worked at Macy's full-time for more than 3 years

    Pros

    big data analytics and pricing software uses internal data to create pricing strategies, improve sales negotiations, and outperform the competition.

    Cons

    Design Describe your corporate dilemma and obtain free advice by the world's greatest thinkers.your own Converse sneaker today!

    Advice to ManagementAdvice

    Describe your corporate dilemma and obtain free advice by the world's greatest thinkers.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Great Place for Advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise Team Lead  in  Waldorf, MD
    Current Employee - Merchandise Team Lead in Waldorf, MD

    I have been working at Macy's full-time for more than 3 years

    Pros

    You work in a team environment and co-workers are very helpful. I was able to advance in less than one year. They believe in hiring and advancing from within.

    Cons

    The pay grade is horrible. You can not make a living off the base salary they start you on.

    Advice to ManagementAdvice

    Give more credit to the workers who actually work and not only stand behind a register and make sales goals. If you show those that do everything as well as ring customers get acknowledge more than those who steal customers and stand behind a register, maybe those register babysitter would clean the sales floor as well.

    Recommends
    Positive Outlook
    No opinion of CEO

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