Macy's Reviews

Updated September 19, 2014
Updated September 19, 2014
4,665 Reviews
2.9
4,665 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Macy's Chairman, President, and CEO Terry J. Lundgren
Terry J. Lundgren
1,340 Ratings

Review Highlights

Pros
  • The only "pro" about this job is the employee discount, but it isn't even that great (in 496 reviews)

  • The company offers some flexibility in terms of work/life balance (in 95 reviews)


Cons
  • If you don't push their credit card down the customers throat you get fired (in 326 reviews)

  • They promise a work/life balance but I have not figured that part out yet (in 100 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Lewisville, TX
    Current Employee - Sales Associate in Lewisville, TX

    I have been working at Macy's part-time for less than a year

    Pros

    Helping people find quality merchandise

    Cons

    Customer attitude, long shifts somedays

    Advice to ManagementAdvice

    Keep a happy, lively work enviornment

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    I enjoyed my holiday season at Macy's Concord, CA

    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's part-time for less than a year

    Pros

    I worked the holiday season, the employee discount in combination with the seasonal discounts were a great perk. Everyone worked as a team. This company has a solid identity and a huge commitment to customers.

    Cons

    I felt the one day training was a bit of an overload - but if you just concentrate on transactions on how to do the register transactions things get clear pretty quickly. Also signing up for hours online often availability was difficult to get.

    Advice to ManagementAdvice

    Seasonal employees are just told to report to their assigned department - however it is very difficult to put together how to get hours and who to check in with when management is so busy with the holiday. Often I believe they just assume you know.

    Recommends
    Approves of CEO
  3.  

    Customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's part-time for less than a year

    Pros

    Great place to work whileattending school.

    Cons

    Low wages. Long hours. Customers can be mean.

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  5.  

    Wholesome, excellent

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Macy's

    Pros

    Large company, room for growth

    Cons

    Long hours, only for a month

  6.  

    Beauty advisor -PT

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Macy's part-time for more than a year

    Pros

    Excellent opportunity for hard work associates. Employees discount ��, friends & family ��. Lots of hours for holidays

    Cons

    Nothing wrong with Macys. The issues are with lazy people that just want to go there & don't do nothing besides taken lots of breaks, gossip & talk about management.

    Advice to ManagementAdvice

    Please hire team work, honest people. & watch out for rude, unprofessional group of people. Remember one bad apple will spoil the rest of the good apples.

  7.  

    Great for student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fragrance Associate  in  Fairfield, CA
    Current Employee - Fragrance Associate in Fairfield, CA

    I have been working at Macy's part-time for more than 3 years

    Pros

    Good benefits, commission was okay, friendly staff

    Cons

    Long hours, hard working around school schedule, standing on a hard floor for long hours.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    different

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Macy's full-time

    Pros

    meet new people, good place to grow if you work hard.

    Cons

    low pay, no work life balance, work to hard for what your hourly is, low yearly raises

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Very flexible, variable hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate  in  Northridge, CA
    Current Employee - Retail Sales Associate in Northridge, CA

    I have been working at Macy's part-time for more than a year

    Pros

    Flexible schedule, amazing discounts, ok pay.

    Cons

    Not sufficient hours, very demanding, rude customers.

    Advice to ManagementAdvice

    Listen to associates

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Store Management Intern

    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager  in  Atlanta, GA
    Current Employee - Sales Manager in Atlanta, GA

    I have been working at Macy's as an intern for less than a year

    Pros

    Macy's management team is very supportive which makes your work put forth feel very worthwhile. Discount is great on top of sales. Great opportunity to learn how business operates and retail industry in general.

    Cons

    You are working retail hours so it includes weekends and sometimes closing at 1:00 am. Sales associates can have negative and resistant attitudes to any type of change you're trying to institute.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Holiday worker, good job with good pay...great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Merchandiser  in  Short Hills, NJ
    Former Employee - Visual Merchandiser in Short Hills, NJ

    I worked at Macy's as a contractor for less than a year

    Pros

    Discounts. Wore all black. Decent pay. Great benefits.

    Cons

    Favoritism! There was alot of favoritism at this location at the time.

    Recommends
    No opinion of CEO

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