Macy's Reviews

Updated September 22, 2014
Updated September 22, 2014
4,682 Reviews
2.9
4,682 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Macy's Chairman, President, and CEO Terry J. Lundgren
Terry J. Lundgren
1,349 Ratings

Review Highlights

Pros
  • The only "pro" about this job is the employee discount, but it isn't even that great (in 496 reviews)

  • The company offers some flexibility in terms of work/life balance (in 95 reviews)


Cons
  • If you don't push their credit card down the customers throat you get fired (in 326 reviews)

  • They promise a work/life balance but I have not figured that part out yet (in 100 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    I enjoyed my holiday season at Macy's Concord, CA

    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's part-time for less than a year

    Pros

    I worked the holiday season, the employee discount in combination with the seasonal discounts were a great perk. Everyone worked as a team. This company has a solid identity and a huge commitment to customers.

    Cons

    I felt the one day training was a bit of an overload - but if you just concentrate on transactions on how to do the register transactions things get clear pretty quickly. Also signing up for hours online often availability was difficult to get.

    Advice to ManagementAdvice

    Seasonal employees are just told to report to their assigned department - however it is very difficult to put together how to get hours and who to check in with when management is so busy with the holiday. Often I believe they just assume you know.

    Recommends
    Approves of CEO
  2.  

    most interesting and exciting place I've ever worked!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Macy's part-time for more than 3 years

    Pros

    benefits, employee discount, 401k, feeling a part of a bigger entity, inclusiveness

    Cons

    associates are pressured to get credit apps

    Advice to ManagementAdvice

    spend some time on sales floor before becoming mgr, treat people like professionals and they'll rise up. don't be afraid to fire employees ... you're better off without the lazy ones no matter how much they sell.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Fine part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate  in  Frisco, TX
    Former Employee - Retail Sales Associate in Frisco, TX

    I worked at Macy's part-time for more than a year

    Pros

    great discount, super easy scheduling for a part time job

    Cons

    very little pay, work there for the discount - not the check

    Recommends
    Approves of CEO
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  5.  

    Room for growth and advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Manager  in  New York, NY
    Current Employee - Human Resources Manager in New York, NY

    I have been working at Macy's full-time for more than 3 years

    Pros

    Large company - different career paths available

    Cons

    Quality of life is not always there

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Macy's can be a great place to work, depending on you family of business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise Planner  in  New York, NY
    Current Employee - Merchandise Planner in New York, NY

    I have been working at Macy's full-time for more than 5 years

    Pros

    Macy's gives you all of the tools and resources you need to succeed. The company culture is built on growth and raising successful executives.

    Cons

    Macy's is a very political company, so you must be willing to participate in the office politics in order to succeed.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    It's a decent retail job with good discounts.

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's part-time

    Pros

    Macy's always has sales and employee discounts which is nice. You have the opportunity to see the newest items in fashion. Commission based had its perks at times.

    Cons

    Customer service is difficult, but this would apply to any retail job. Can be competitive when work is commission based.

  8.  

    Great place to work. Has many chances for advancement. Full-time and Part-time available.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Cincinnati, OH
    Former Employee - Customer Service Representative in Cincinnati, OH

    I worked at Macy's full-time for more than 5 years

    Pros

    Pay, benefits, good people to work with,

    Cons

    Taking abuse from upset customers

    Positive Outlook
    Approves of CEO
  9.  

    Great place for Diversity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Macy's full-time

    Pros

    Inclusive, Diverse, Caring, Up to the time systems, Great Community of executives...

    Cons

    Long Hours, we are not curing cancer or any other life threatening illnesses'.

    Advice to ManagementAdvice

    You cannot compete with the likeliness of Amazon.com and all of those other sole online retailers. Stick to what you know and make it work!

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Retail Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's part-time for less than a year

    Pros

    Good work environment. The pay was decent. Enjoyed the people that I worked with. A nice job to get started with.

    Cons

    The pay could be a little better to say the least.

    Recommends
  11.  

    Customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's part-time for less than a year

    Pros

    Great place to work whileattending school.

    Cons

    Low wages. Long hours. Customers can be mean.

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