Macy's
2.9 of 5 3,591 reviews
www.macysinc.com Cincinnati, OH 5000+ Employees

Macy's Reviews

Updated Apr 16, 2014
All Employees Current Employees Only

2.9 3,591 reviews

                             

66% Approve of the CEO

Macy's Chairman, President, and CEO Terry J. Lundgren

Terry J. Lundgren

(1,020 ratings)

49% of employees recommend this company to a friend
3,591 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "The best thing this job had to offer was the employee discount"
    in 421 reviews
  • "Work Life balance, advancement opportunities are a great part of Macy's"
    in 70 reviews
Cons:
  • "Employee discount is only redeemed by using your Macy's credit card"
    in 278 reviews
  • "Varies store to store, but Macy's has very little consideration for work-life balance"
    in 78 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Great Experience in a Fast Paced Environment

District Manager (Former Employee)
East Brunswick, NJ

I worked at Macy's full-time for more than 10 years

ProsPromotes cross-over between job fields, meet great people that can become like a second family, generous paid time off

ConsThe opportunity to advance in certain fields can seem difficult due to restructuring, elimination, and combining of job responsibilities.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Great job for students

Sales Associate (Current Employee)

I have been working at Macy's part-time for more than a year

ProsGreat opportunity to earn extra money for holidays, knowledgeable staff and responsive upper management, intensive training is provided so employees know exactly how to use systems

Consnot much room for advancement, dealing with angry customers, mandatory inventory, schedule system is a huge pain to deal with, easy to feel like you are only a good employee if you meet ridiculously high sales goals

Yes, I would recommend this company to a friend

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3 people found this helpful  

Good part time opportunities

Anonymous Employee (Former Employee)

I worked at Macy's

ProsEasy hiring process
Fun environment
Store bucks

ConsLazy coworkers
Lazy managers
No room for growth
Unprofessional

No, I would not recommend this company to a friend

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2 people found this helpful  

Great opportunities for advancement.

Anonymous Employee (Current Employee)

I have been working at Macy's

ProsFor hard working dedicated people you can really have an opportunity to grow and advance. Commission areas offer a great way to enhance your base pay everyday.

ConsA lot of multi-tasking without staffing to support all aspects of working either on the floor or behind the scenes.

Advice to Senior ManagementStaffing needs to improve and managers need to better communicate with associates about all aspects of the job.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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3 people found this helpful  

District Planner

Anonymous Employee (Former Employee)

I worked at Macy's

ProsGreat team atmosphere. Good hours and workload. Lot's of training to help you learn the systems and culture. Good discounts of merchandise.

ConsJob security is unknown. 1/5 of District Planners where laid off in Feb 2014 and other District Planners are unsure if their categories will be next to be laid off.

Yes, I would recommend this company to a friend

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2 people found this helpful  

I never thought I'd be pushing credit on customers.

Sales Associate (Current Employee)
Santa Rosa South, CA

I have been working at Macy's part-time for more than a year

ProsThe other associates are a delight to work with. The energy level is high and there is no feeling of back-biting or competition among non-commissioned employees; we're more like a family. Nice employee discount.

ConsI am earning basically minimum wage, and as a Part-Time Option 5 employee, I am usually assigned about 7(!) hours a week. The worst part of the job is we are expected to sign up at least one customer per week for a Macy's card. Having a history of bad credit personally, I feel like a hypocrite.

Advice to Senior ManagementPlease find a way for employees to call in sick without being docked points. It's hard enough to keep our numbers up when customers don't want or need credit cards, but if we're sick or have an emergency, we should not be at work, period.

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2 people found this helpful  

sales associate

Sales Associate (Former Employee)
El Cajon, CA

I worked at Macy's full-time for less than a year

Prosgood work environment, always busy, not boring

Conslow pay, non flexible schedule as you're required to work nights and weekends. Hard to do with a family.

Advice to Senior Managementcommunicate better with staff

Yes, I would recommend this company to a friend

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2 people found this helpful  

It's retail

Manager (Current Employee)
Chicago, IL

I have been working at Macy's full-time for more than a year

ProsYou get to have random wednesdays off during the week

Consmulti-tasking all responsibilities is tough... Responsible for doing everything

Advice to Senior Managementpay people more

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Visual-the best job

Anonymous Employee (Current Employee)

I have been working at Macy's full-time

ProsI work in a small store, so most everyone really cares about each other. The best part about working in the store is finding products that go on clearance first; combine that with your 20% discount, sometimes 30%, you can get really great products for cheap.

ConsThe company as a whole is reducing staff in every department, whether sales or support team. I am fine with trying to work a little faster, wear multiple hats to get every job completed. But, there comes a point when you can not feasibly make up for the lack of hands.

Advice to Senior ManagementIt is wonderful that the company wants to give grants and time to organizations; but perhaps, it would be wise to focus a little less on the public's view and a little more on the employees that are the true face and contact for the customers.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Awesome Place

Sales (Current Employee)
Burlington, MA

I have been working at Macy's part-time for less than a year

ProsDiscounts, Clothes, Product knowledge, New Faces.

ConsSlow season, Angry Customers, Lack of employee recognition.

Advice to Senior ManagementMore Hours

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Macy's reviews and ratings — including employee satisfaction and approval rating for Macy's CEO Terry J. Lundgren. All 3,591 reviews posted anonymously by Macy's employees.