Macy's Reviews

Pros

Good training, good benefits, good pay, good relationship with senior management, recognition for a job well done. Team mentality. Made to feel valued.

Cons

Extended hours beyond mall closing hours. Midnight hours during Christmas holiday. Opening
on Thanksgiving evening. However, these few Cons are outweighed by the Pros

Advice to Senior Management

Continue with your emphasis on the sales and support assoicates being the key to the store's success. Training and regcognition programs should be continued and expanded

Pros

Associate discount
Commission
Managers were excellent (with one exception)

Cons

Economically hard hit area, store is shutting down
Commission is only 1% and jewelry sales aren't good
Too much emphasis put on opening Macy's credit cards
Never a weekend off

Advice to Senior Management

The managers at my store were amazing with the exception of one person.

Pros

there was a lot of hours that we would get during the holidays. I even got to work overtime one week.

Cons

When it is not the holidays, usually around february through like around may there is a little bit of hours.

Advice to Senior Management

Working in the receiving department is very hard work and very physical work. I think they should pay the receiving department a lot more.

Pros

Flexibility. If you cant work a shift it is very easy to trade shifts without having to talk to manager or ask for permission
Discount at Macy's
Friendly environment
Constantly rewarding on reaching you goals
Get money every time you open a credit card

Cons

It can get busy very fast.
There are few days when reaching sales goal is very hard.
There are steps that are to be executed. Will be watched and are expected to carry out the M.A.G.I.C. standards

Pros

The opportunity for advancement is very good. There are a lot of ways to find out about job postings. Managers help you advance.

Cons

Hours during the holidays can be hard. Customers sometimes have horrible things to say to associates. Communication on certain things isn't always the best.

Pros

Managers were lenient to changes in the work schedule.
Good place to start a retail career

Cons

Starting pay was terrible to say the least

Pros

great environment, always willing to help out, average pay but its worth it, not too much hard work

Cons

slow pace environment, not too much cons

Advice to Senior Management

take course to get into management

Pros

I enjoyed the atmosphere during the holidays and special events. It became a shopping frenzy. The live music provided during the special events made shopping enjoyable for customers and employees. It was fun working there and you just wanted to be there. Macys have great discounts and products for everyone.

Cons

Selling and pushing credit to the customers and employees. Basically, Macy's forces it employees to apply for credit in order to recieve an employee discount.

Advice to Senior Management

N/A

Pros

Felxible hours, and nice people

Cons

There are rude customers you have to put up with.

Advice to Senior Management

none

Pros

Learning new things
Helping People
Fellow Sales Associates
Making someone's day
The Holiday Season
Comraderie
Having Managers that are truly awesome at their position

Cons

Too many Sales Associates in one department on sale days with extremely high sales goals.
Having extremely rude customers at times.
Having no customers.

Advice to Senior Management

Listen to the needs of your staff and be fair.