Macy's Reviews

Current Employee – been working at Macy's full-time for more than 10 years

Pros – I have been there for almost 15 years, in many roles.
Very smart company that listens to feed back from it's emplyees, and customers.

Cons – Stock oprions would be a pluss.

Advice to Senior Management – Continue to be a step ahead.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Macy's

Pros – Constant challenge. Great merchandise. Good co-workers. Best deals on merchandise for yourself. It's a great place to interact with so many different types of people... If you are a people person, then this is the place for you. Whether internal or external, you'll be using all your communication skills to succeed.

Cons – Holidays have become brutal being open so many extended hours before Christmas.

Advice to Senior Management – Find a solution to the coupon exclusions and invest in more store line associate staffing.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Macy's for more than a year

Pros – great management, they care about employee input, very organized, really awesome employee discount (plus additional discount days), fun environment, customers were really nice and fun to work with, never a boring day at work.

Cons – sometimes work schedules would come out late, but it was usually for a good reason. There was no save for your employment to take time off to go away for school, as a support associate I was not trained on registers which created awkward situations when customers needed to be rang up but I had to look for a sales associate.

Advice to Senior Management – Some of the sales staff is super lazy and could use a handful of secret shoppers checking up on them (for ALL shifts). Sometimes I would come in to buy something and they would have no idea I also worked there but gave me zero attention (including talking to each other while I waited to be rang up... annoying)

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Macy's full-time for more than a year

Pros – Retailer with growing sales and new concepts.

Cons – Somewhat resistant to new ideas and methods.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Macy's full-time for more than a year

Pros – Nice assortment of clothing
Newest scheduling system allows employees to take control of their schedule

Cons – Terrible communication especially difficult to reach the manager of HR
Sales associates, especially young ones are often looked down upon my seasoned employees
Pay is extremely low, with not enough opportunities for increase especially when extra hours are put in
"MAGIC" training is extremely dull, especially at 8:00 am

Advice to Senior Management – Don't speak down to your associates, especially in front of customers, it's degrading and demoralizing.

No, I would not recommend this company to a friend

Former Employee – worked at Macy's full-time for more than 7 years

Pros – Lots of opportunity for advancement if you are a strong seller and meet your metric requirements.

Cons – Hours are completely focused on weekends and they hire so many "on call" people that departments are filled with people that have no idea how to do their job.

Advice to Senior Management – Need more full time, dedicated employees hired so that they can gain expertise in their assigned area to provide better customer service.

No, I would not recommend this company to a friend

Former Employee – worked at Macy's part-time for less than a year

Pros – good associate discount and check new trends

Cons – push to open store card to new costumer

Advice to Senior Management – i dont know.

Yes, I would recommend this company to a friend

Former Employee – worked at Macy's full-time for more than a year

Pros – Structured, good commission structure, friendly associates, flexibility.

Cons – Messy during sales, not always enough hours for everyone.

Yes, I would recommend this company to a friend

Current Employee – been working at Macy's part-time for less than a year

Pros – Awesome Atmosphere and great co workers

Cons – Compensation is a little on the low side

Advice to Senior Management – RELAX!!!!!!!!!!!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Macy's part-time for more than a year

Pros – It was very easy for me to move up in the company. I was promoted in within my first six months of being there. The MGMT is very good at communicating what they want.
The polices are easy to understand.

Cons – The music - it never changes and it will drive you crazy.
Some customers can be a big pain.
The sales team seems lacking in teamwork and will not hesitate to trow you under the bus about something.

Advice to Senior Management – Have some kind of team building project.

Yes, I would recommend this company to a friend