Glassdoor is your free inside look at Macy's reviews and ratings — including employee satisfaction and approval rating for Macy's CEO Terry J. Lundgren. All 2,326 reviews posted anonymously by Macy's employees.
64% of the CEO
Terry J. Lundgren
Former Employee – worked at Macy's part-time for less than a year
Pros – good associate discount and check new trends
Cons – push to open store card to new costumer
Advice to Senior Management – i dont know.
Yes, I would recommend this company to a friend
2013-05-18 22:42 PDT
Former Employee – worked at Macy's full-time for more than a year
Pros – Structured, good commission structure, friendly associates, flexibility.
Cons – Messy during sales, not always enough hours for everyone.
Yes, I would recommend this company to a friend
2013-05-20 13:24 PDT
Current Employee – been working at Macy's full-time for more than 10 years
Pros – I have been there for almost 15 years, in many roles.
Very smart company that listens to feed back from it's emplyees, and customers.
Cons – Stock oprions would be a pluss.
Advice to Senior Management – Continue to be a step ahead.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-20 13:42 PDT
Current Employee – been working at Macy's part-time for less than a year
Pros – Awesome Atmosphere and great co workers
Cons – Compensation is a little on the low side
Advice to Senior Management – RELAX!!!!!!!!!!!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-17 20:36 PDT
Current Employee – been working at Macy's full-time for more than a year
Pros – Great people, flexible schedule, nice benefits to lure you to buy at the store.
Cons – Management needs better communication with their employees. Need better training not just 2 day computer training. They just throw you in to figure things out, the other employees end up training you when on the floor.
Advice to Senior Management – Better communication is needed. On floor training is needed.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-18 04:38 PDT
Former Employee – worked at Macy's part-time for less than a year
Pros – great product line, good team morale, paid orientation training, higher ups show respect to all associates, merchandise discount
Cons – Warehouse was dark and dreary, bad lighting, lack of training and communication, strict attendance, unclear about breaks, gloomy and sad place to work
Advice to Senior Management – Actively train associates for their required job duties.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-17 17:46 PDT
Current Employee – been working at Macy's part-time for more than a year
Pros – Ease of scheduling, accessible management, employee discount
Cons – Poor hourly compensation, lack of benefits
Advice to Senior Management – poor communication about upcoming sales
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-15 14:44 PDT
Current Employee – been working at Macy's full-time for more than a year
Pros – Discounts clothes shoes schedule friends
Cons – Managers employees assistant managers customers
Advice to Senior Management – None
Yes, I would recommend this company to a friend
2013-05-15 16:53 PDT
Current Employee – been working at Macy's full-time
Pros – Macy's has a good reputation in the community and you see a lot of repeat clientele. The discount and wages are competitive with other retailers. the scheduling system is fair and it's fairly easy to switch your schedule around if something comes up. They do a lot of advertising to bring people into the store.
Cons – Management skill level varies greatly. They do not do coupons or discounts in cosmetics which is hurting the business in this department. There is sometimes more importance given to opening charge accounts then to meeting sales goals. The holiday store hours are getting longer, staying open 24hrs for the last three days before Christmas. The all black dress code also gets old after awhile.
Advice to Senior Management – Be open to listening to your employee concerns, we cant make magic if we don't feel like our ideas are being heard. Opening loyalty should not be so high pressure,customer service should be the most important goal. Staff more people on non sale days so that there is time for product knowledge training and recovery.
Yes, I would recommend this company to a friend
2013-05-14 00:15 PDT
Current Employee – been working at Macy's part-time
Pros – Flex-team hours allow more freedom
The 20% discount!
Meet interesting people
Cons – Management is often less educated than you are but speak down to you
They will make you work holidays, non optional, reason why I quit
Advice to Senior Management – The competition between full time, part time, and flex employees needs to be corrected. It gets cut throat real fast when the full times need to make their goals
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-14 12:52 PDT
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