Macy's

  www.macysinc.com
  www.macysinc.com

Macy's Reviews

Updated December 20, 2014
Updated December 20, 2014
5,276 Reviews
2.9
5,276 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Macy's Chairman, President, and CEO Terry J. Lundgren
Terry J. Lundgren
1,543 Ratings

Review Highlights

Pros
  • the employee discount is good even though one must use their Macys card to get it (in 589 reviews)

  • The company offers some flexibility in terms of work/life balance (in 107 reviews)


Cons
  • They promise a work/life balance but I have not figured that part out yet (in 118 reviews)

  • There is a great deal of pressure to sell Macy's credit cards to customers (in 373 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    macys is a good place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX

    I worked at Macy's

    Pros

    own boss unless manager is needed, good lunch times . You meet nice people and earn free things , easy hire

    Cons

    Working with people that are rude, rude customers, competition, cleaning fitting rooms can get CRAZY and nasty from customers

    Advice to ManagementAdvice

    Be more understanding when it comes to sales and meeting goals unless your on the floor making and meeting a sales goal its not always easy and more understanding about the fitting rooms

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great place to work minus some of your employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandiser in Dunwoody, GA
    Current Employee - Visual Merchandiser in Dunwoody, GA

    I have been working at Macy's full-time (less than an year)

    Pros

    Very flexible, very laid back enviornment and good pay for what you do.

    Cons

    Some of the employees are very rude, nasty and teritorial of registered and making sales goals.

    Advice to ManagementAdvice

    Be more genuine, and less fake nice.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Horrible! Bias! Clique Mentality!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate In Macy's in Los Angeles, CA
    Current Employee - Sales Associate In Macy's in Los Angeles, CA

    I have been working at Macy's

    Pros

    Discounts, coworkers, customers, peers,

    Cons

    Worst company to work for, no loyalty towards their employees. Unrealistic expectation, immoral management. They discriminate against race and age. They force the store associates to give good reviews during engagement surveys so the stores get good scores. Everything is fake with this company

    Advice to ManagementAdvice

    My advice is for Terry Lundgren to look at the people that are running the district.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Worst company I ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Cambridge, MA
    Former Employee - Sales Associate in Cambridge, MA

    I worked at Macy's part-time (more than an year)

    Pros

    The hours are flexible and that's it.

    Cons

    Poor management, no opportunity to move up.

    Advice to ManagementAdvice

    Stop treating employees like numbers. Thank you.

    Doesn't Recommend
    Negative Outlook
  6.  

    Interesting experience for first time in retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Retail Selling Floor Recovery in Middletown, NY
    Current Employee - Seasonal Retail Selling Floor Recovery in Middletown, NY

    I have been working at Macy's part-time (less than an year)

    Pros

    So far the employee's have been friendly and VERY helpful.

    Cons

    They sometimes don't give you someone that you can shadow the first hour or two on your first day there.

    Recommends
    Neutral Outlook
  7.  

    Women's shoes Comission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Bowie, MD
    Current Employee - Retail Sales Associate in Bowie, MD

    I have been working at Macy's

    Pros

    Nice coworkers, snacks and some friendly bosses

    Cons

    Rude customers, very stressful during the holidays, not paid enough.

    Advice to ManagementAdvice

    Do a background check on all of your managers, some of them lack the proper customer service skills.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Team Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Sales Associate in Wayne, NJ
    Current Employee - Seasonal Sales Associate in Wayne, NJ

    I have been working at Macy's

    Pros

    Good Managers, work-life balance, they give you time to settle in

    Cons

    Basic pay and not many career opportunities

    Advice to ManagementAdvice

    Needs addition in employee incentives

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    boring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Joliet, IL
    Former Employee - Supervisor in Joliet, IL

    I worked at Macy's full-time (less than an year)

    Pros

    Department store
    Good location
    You know your schedule for a 6 week span

    Cons

    Department store
    All old people working there
    Horrible discount

    Advice to ManagementAdvice

    Train your people better

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Macy's Seasonal Support Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Support Associate in New York, NY
    Current Employee - Seasonal Support Associate in New York, NY

    I have been working at Macy's

    Pros

    Easy work. Employee discounts. Can be fun if you are working with fun people.

    Cons

    Majority of employees act very unprofessional and are extremely rude

    Advice to ManagementAdvice

    Screen employees better

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Everyone was great to work with--professional, kind, helpful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Counter Manager
    Former Employee - Counter Manager

    I worked at Macy's

    Pros

    Managers are kind, humble, great people.

    Cons

    Selling credit card accounts with weekly quota as mandatory. Minimal raises. Newly hired employee received higher pay than me, and I was her manager.

    Advice to ManagementAdvice

    Keep up that kind spirit because THAT is what makes Macy's successful!

    Doesn't Recommend
    Positive Outlook

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