Macy's

www.macysinc.com
Employer Engaged

Macy's Reviews

Updated February 28, 2015
Updated February 28, 2015
5,736 Reviews
3.0
5,736 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Macy's Chairman & CEO Terry J. Lundgren
Terry J. Lundgren
1,722 Ratings

Review Highlights

Pros
  • the employee discount is good even though one must use their Macys card to get it (in 589 reviews)

  • The company offers some flexibility in terms of work/life balance (in 107 reviews)


Cons
  • They promise a work/life balance but I have not figured that part out yet (in 118 reviews)

  • There is a great deal of pressure to sell Macy's credit cards to customers (in 373 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Typical sales job, hard to move up ladder, need to meet sales quota and number of accounts opened per month

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sale Associate in Baldwin Hills, CA
    Former Employee - Sale Associate in Baldwin Hills, CA

    I worked at Macy's part-time (less than a year)

    Pros

    compensation(commission-wise), friendly environment, some schedule flexibility

    Cons

    Need to meet sales quota, open at least one account per month (instant termination if failed to do so), no guaranteed hours

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great entry level job buthe poor pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's

    Pros

    You'll get Taleo ATS and Peoplesoft experience, great employee discount, and management is pretty laid back and understanding of medical or family emergencies.

    Cons

    Pay and pay increases are lousy. Insurance is Cobra and a pretty bad deal. Lack of promotional opportunuties and those promoted say pay increases are minimal.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    Loved working for Macy's!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Impulse Trendsetter in Louisville, KY
    Former Employee - Impulse Trendsetter in Louisville, KY

    I worked at Macy's part-time (less than a year)

    Pros

    Loved the Magic Selling, working with customers, opportunities for advancement

    Cons

    On your feet all day, sometimes not enough staff to handle the amount of work

    Advice to ManagementAdvice

    Listen to your floor staff members...they have the key to what you need to do with staffing and organization.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Macy's

    Pros

    benefit is good,good discount for employee

    Cons

    time is flexibility,coworkers are friendly

    Advice to ManagementAdvice

    good

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    low salary payment and high expectation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Minneapolis, MN
    Former Employee - Sales Associate in Minneapolis, MN

    I worked at Macy's

    Pros

    flexible schedule and online schedule

    Cons

    Salary is really low and expectation is very high.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    A very large corporation dedicated to profitability and performance of the brand.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Manager
    Former Employee - Visual Manager

    I worked at Macy's full-time (more than 5 years)

    Pros

    Consistently operational focused, looking to always improve profits, nationally well known, and continued focus on building a customer base

    Cons

    Lack of training for employees, very little personal growth, work life balance is considered but now followed, and customer service is terrible.

    Advice to ManagementAdvice

    Consider training employees and new employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    I've enjoyed working at Macy's but the customer traffic just isn't there anymore.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Okemos, MI
    Current Employee - Anonymous Employee in Okemos, MI

    I have been working at Macy's full-time (more than a year)

    Pros

    I love working in cosmetics and love all of the people I work with!

    Cons

    The scheduling software is terrible and doesn't provide proper coverage on the sales floor.

    Advice to ManagementAdvice

    Communication from management to associates could be better.

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Pros and cons like any major corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Macy's full-time (more than 5 years)

    Pros

    The IT division was full of great people, a real commitment to Diversity and Inclusion, loved the products/brands

    Cons

    Like with most retail, non-store oriented workers are after-thoughts. Almost annual layoffs even when a profitable year.

    Advice to ManagementAdvice

    Take a closer look at your corporate L&D - they could be doing so much better than they are.
    Don't use peoples' livelihoods (layoffs) as a method of fiscal management... should be the last resort, not a standard practice

  10.  

    Making Magic!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise Handler in New York, NY
    Current Employee - Merchandise Handler in New York, NY

    I have been working at Macy's full-time (more than 3 years)

    Pros

    Very organized
    Union based
    Room for growth and opportunity to learn all aspects of retail.

    Cons

    Non-comeptitive salaries
    Vendors should have more say on the pay rate that their vendor-paid representatives receive without say from HR whom often does not know the extreme talent of said employees.

    Advice to ManagementAdvice

    Work is about money- but also having a soul is important. Employees are people with lives. Understanding, compassion, and reality checks would be kosher to obtain.

    Recommends
    Positive Outlook
  11.  

    Commission Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Macy's

    Pros

    I would say that it's a very good job for a part time student. You can make good money by working here.

    Cons

    Some of the managers really don't know what they are doing.

    Recommends
    Positive Outlook
    Approves of CEO

Work at Macy's? Share Your Experiences

Macy's

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.