Macy's Reviews

Updated July 28, 2015
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3.0
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Recommend to a friend
Approve of CEO
Macy's Chairman & CEO Terry J. Lundgren
Terry J. Lundgren
2,102 Ratings

Pros
  • 2- Employee discount (on top of store markdowns) is a wonderful thing (in 589 reviews)

  • hours are balanced for work life balance (in 107 reviews)

Cons
  • There is no work life balance as the company struggles to compete with other stores by offering lame OneDay sales with peculiar hours (in 118 reviews)

  • Morning meetings consisted of the store manager basically telling you to "push" store credit cards on customers (in 373 reviews)

More Pros and Cons

7,024 Employee Reviews

Sort: Popular Rating Date
  1. Salary

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Manager in Cincinnati, OH
    Current Employee - Business Manager in Cincinnati, OH

    I have been working at Macy's (More than 3 years)

    Pros

    The ability to advance with a lot of networking.

    Cons

    Macy's should rethink salary based on experience.


  2. District Planner

    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH

    I worked at Macy's full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Able to influence many parts of the business.

    Cons

    Career advancement is available if willing to relocate.


  3. Good place to start

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Macy's part-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Offers Flexible Scheduling, employee discount

    Cons

    Communication between management and associate needs work. Managers expect new associates to be TRAINED by associates and not themselves or supervisors.

    Advice to Management

    Learn to communicate with each other and your staff. Train new associates


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  5. Counter. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Meriden, CT
    Current Employee - Sales Associate in Meriden, CT

    I have been working at Macy's full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You learn alot,great standards,good associates, Love the customers, some are different! We have the tools to please the customers And the associates.

    Cons

    Management does not recognize or know the associates they have. They don't practice Macy's Talent, they go by their paper reports or a senior clique' '' Don't get me started on the counter coordinator and executive! At least these are !!!, Not all of them are, its the people in this store! The Company Macy's is wonderful,it has given me unlimited opportunities, but the people that runs this one ,dont practice Macy's Protocol! ,,

    Advice to Management

    Appreciate your associate Watch your managers and account coordinator and account executive, You have talent there, all it takes is...guidance,coaching,direction,a little molding/polshing....you know just the same way.,when you all started ! Remember...?


  6. Retail Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    20% Discount and you somewhst control your schedule

    Cons

    Short staffed, rude customers, not everyone is on the same page, favortism with certain employees, point system for attendance

    Advice to Management

    Know how to manage a department and treat your employees with dignity and respect. Also make a connection with your employees


  7. Okay place pay could be better

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's

    Pros

    The employees are awesome and friendly for the most part, the discount is good but beware you have to use your Macy's card wether it is a credit or prepaid one, attire is okay u have to buy a lot of clothes to keep from looking a mess and keep managers from judging you, scheduling is great their system lets u pick and give away what u don't want.

    Cons

    Too much work for one person they will work u to death and not schedule enough people to work along side of you,horrible managers thought they were too good to speak and it can make people feel like they are being picked on.

    Advice to Management

    Talk to your employees, and don't pick favorites it's unprofessional.


  8. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Broomfield, CO
    Current Employee - Sales Associate in Broomfield, CO

    I have been working at Macy's

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You have the opportunity to work in different departments and learn a little about each product.

    Cons

    They don't have enough training to make each sales associate an expert in their area.

    Advice to Management

    Put together training courses for each department so everyone can be successful.


  9. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Macy's

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Awesome coqorkers, tourist, great city experience, macys money as incentives

    Cons

    Alot of preasure on sales, spend alot of time standing and walking around, too many people in 34 th st,


  10. It was ok

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Corpus Christi, TX
    Current Employee - Sales Associate in Corpus Christi, TX

    I have been working at Macy's

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Made 8% commission and flexible hours

    Cons

    Poor management and little training

    Advice to Management

    To ensure that employees are trained on their section


  11. Customer Service

    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's part-time

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Quick Response, close to my home

    Cons

    Low pay, tiring work, small breaks

    Advice to Management

    fix the career site, low pay,



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