Macy's

  www.macysinc.com
  www.macysinc.com

Macy's Reviews

Updated December 18, 2014
Updated December 18, 2014
5,276 Reviews
2.9
5,276 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Macy's Chairman, President, and CEO Terry J. Lundgren
Terry J. Lundgren
1,543 Ratings

Review Highlights

Pros
  • the employee discount is good even though one must use their Macys card to get it (in 589 reviews)

  • The company offers some flexibility in terms of work/life balance (in 107 reviews)


Cons
  • They promise a work/life balance but I have not figured that part out yet (in 118 reviews)

  • There is a great deal of pressure to sell Macy's credit cards to customers (in 373 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    very aggressive company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at Macy's full-time (more than 10 years)

    Pros

    training os outstanding,values are realistic and optimistic,work-life balance needs work,room for personal growth

    Cons

    work-life balance is handled by talking one way and doing another

    Advice to ManagementAdvice

    align the talk with appropriate action

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    solid working

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Macy's

    Pros

    the best part about working at macy's is the employee discount which is pretty beneficial especially when sales come up

    Cons

    the hours are not that bad could give more but especially if your an on call associate you barley get any hours and there's a lot of favoritism in this company

    Advice to ManagementAdvice

    stop being bias and award hours fairly

  3.  

    Sad they went out of business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Esthetician in Boise, ID
    Former Employee - Esthetician in Boise, ID

    I worked at Macy's part-time (less than an year)

    Pros

    Unlimited creativity for estheticians, discounts on product, beautiful spa

    Cons

    Shut down, stressful worrying about having materials to perform job, never received pay sheet going over how many facials performed, product sold etc just cut a check.

    Advice to ManagementAdvice

    Wish everything was more organized

    Doesn't Recommend
    Neutral Outlook
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  5. 3 people found this helpful  

    Chaotic and disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Miami, FL
    Current Employee - Sales Associate in Miami, FL

    I have been working at Macy's full-time (less than an year)

    Pros

    Good employee discounts, somewhat flexible schedule, good web site to review pay, schedules and benefits. Some managers are very good.

    Cons

    Massively disorganized operations, not enough support staff, very poor training, grumpy HR people and some managers who just cannot be bothered to actually help employees. Commissions sales creates cut throat environment and no guidance of how to work well with co workers in such an environment results in unprofessional situations between employees, often right in front of customers.

    Advice to ManagementAdvice

    Start caring more about making the work environment efficient for you employees, it will translate into higher morale and better sales and goals results.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6.  

    Great culture, but lack communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at Macy's full-time (more than an year)

    Pros

    Everyone is incredibly friendly, and is there for your personal and professional development. Work life balance is encouraged, and there is a lot of vacation time!

    Cons

    At the store level, we deal with a lot of frustrations that the corporate level in New York doesn't see, and there isn't a clear channel of communication to get these issues fixed. So, often we become complacent to the frustrations assuming they are just something we have to deal with.

    Advice to ManagementAdvice

    Improve communications, make the different arms of the company more in sync with one another, and provide more training for your management teams. provide more support to the in store teams so that you don't keep losing talented people!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Macy's Seasonal Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Macy's

    Pros

    I have enjoyed my first 3 days of working so far. I have been selling watches and the mall is not as crowded as expected. Maybe people transitioning to online shopping?

    Cons

    Very small incentives for success. I have far exceeded sales goals and signed 4 people up for a new Macy's card (in one day) and received 1 extra dollar, plus some $3 off coupons.

    Recommends
    Neutral Outlook
  8.  

    Nice Exsperience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's

    Pros

    Nice Company, Employee discount, very relaxing

    Cons

    you are always hounded by managers to sell credit cards to customer and to meet a sales goal for the day and the pay sucks

    Advice to ManagementAdvice

    stop harassing your employees

    Doesn't Recommend
    Positive Outlook
  9.  

    Huge Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Temporary Sales Associate in New York, NY
    Current Employee - Temporary Sales Associate in New York, NY

    I have been working at Macy's

    Pros

    It is possible that if you need a job, you can get one here. They hire people of all ages, almost everybody for temporal sales associate. So if you need urgent money or experience, you may find something here.

    Cons

    It is a huge company. You may get lost in it. Before starting to work you have to leave your coat on the 9th floor. You can find a huge line of 20 minutes. So, you really have to go early to be on time on your area of the store.
    You need to constantly check on your paychecks, some of your hours can just fly away. If your paycheck get lost on the mail, it will take one moth to reissued it again.

    Advice to ManagementAdvice

    If a manager ask you to do something out of the system schedule, DO NOT DO IT! They pay you for what the system say you did. If your clock in or clock out do not match your system schedule, they do not pay you for that time. Managers have to send an email to let people from the system to know what happen (you were not late, for example). Some managers will never send the email, so then, you have to straggle to get your working hours back.
    Managers do not help you at all.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Seasonal Sales Department Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Smyrna, GA
    Former Employee - Retail Sales Associate in Smyrna, GA

    I worked at Macy's

    Pros

    Employee Discount
    Nice Environment
    Energetic people
    Good culture
    Positive Values
    Exposure to different store departments
    Time goes by fast

    Cons

    Long hours
    Weekend shifts
    Holiday shifts
    Minimal training provided
    Feedback to employees was inadequate
    No benefits
    Low salary
    On feet all day
    No advancement opportunities

    Advice to ManagementAdvice

    Give more feedback to associates
    Increase salary

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    A great job with horrible pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Asset Protection Associate
    Current Employee - Asset Protection Associate

    I have been working at Macy's full-time (more than an year)

    Pros

    The excitement and the discounts.

    Cons

    The overlooking of good associates and the pay.

    Advice to ManagementAdvice

    Pay your employees what they're worth. Appreciate.

    Doesn't Recommend
    Neutral Outlook

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