Macy's Reviews

Updated July 28, 2015
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7,025 Employee Reviews

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  1. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Broomfield, CO
    Current Employee - Sales Associate in Broomfield, CO

    I have been working at Macy's

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You have the opportunity to work in different departments and learn a little about each product.

    Cons

    They don't have enough training to make each sales associate an expert in their area.

    Advice to Management

    Put together training courses for each department so everyone can be successful.


  2. Macy's, Inc. Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Empowered Sales Associate in Potomac, MD
    Current Employee - Empowered Sales Associate in Potomac, MD

    I have been working at Macy's (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent place to work if you put in the work.

    Cons

    Customers don't clean up after themselves and can be demeaning.

    Advice to Management

    Help employees advance in the careers.


  3. Sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's part-time

    Pros

    Gives you the ability to pick up extra hours or trade with others through their online page.The company reward those who are doing a great job with Macy's money

    Cons

    You'll deal with rude customers so just be prepared


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sales manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I was able to grow with the company

    Cons

    Long hours and physically demanding

    Advice to Management

    Each store needs more sales associates. 1 seller per zone is not enough to manage customer service and fitting room duties.


  6. Magic of macys

    Current Employee - Asset Protection Lead Detective in Bayside, NY
    Current Employee - Asset Protection Lead Detective in Bayside, NY

    I have been working at Macy's (More than a year)

    Pros

    Pay is ok, benefits are ok, pto is ok, the people you work with are the best people around, great atmosphere.

    Cons

    Long hours with pay unable to match, disregard social life, pto days do not rollover, benefits are decent at best.


  7. The Customer IS ALWAYS RIGHT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at Macy's part-time (More than 3 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    pay is weekly, co workers are great, sales are good.

    Cons

    Thecustomers are really rude and they get mad if they find something on the sales rack that isn't supposed to be there. They don't understand that things get organized but the customers hang on to things then figure out they don't want them so put them where ever they want. Employee discount is activated with the macy's card. Over all the managers never are on your side even with a rude customer.

    Advice to Management

    no comment.


  8. Customer Service

    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's part-time

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Quick Response, close to my home

    Cons

    Low pay, tiring work, small breaks

    Advice to Management

    fix the career site, low pay,


  9. It was ok

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Corpus Christi, TX
    Current Employee - Sales Associate in Corpus Christi, TX

    I have been working at Macy's

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Made 8% commission and flexible hours

    Cons

    Poor management and little training

    Advice to Management

    To ensure that employees are trained on their section


  10. Okay place pay could be better

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's

    Pros

    The employees are awesome and friendly for the most part, the discount is good but beware you have to use your Macy's card wether it is a credit or prepaid one, attire is okay u have to buy a lot of clothes to keep from looking a mess and keep managers from judging you, scheduling is great their system lets u pick and give away what u don't want.

    Cons

    Too much work for one person they will work u to death and not schedule enough people to work along side of you,horrible managers thought they were too good to speak and it can make people feel like they are being picked on.

    Advice to Management

    Talk to your employees, and don't pick favorites it's unprofessional.


  11. good place to start

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA

    I worked at Macy's full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Overall it was a good experience to get your foot in the door. I wouldn't recommend to stay longer than a year.

    Cons

    Long hours, crazy schedule, not enough communication between each department the list can go on and on...

    Advice to Management

    Listen to your employees complains



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