Macy's

  www.macysinc.com
  www.macysinc.com

Macy's Reviews

Updated November 26, 2014
Updated November 26, 2014
5,146 Reviews
2.9
5,146 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Macy's Chairman, President, and CEO Terry J. Lundgren
Terry J. Lundgren
1,498 Ratings

Review Highlights

Pros
  • the employee discount is good even though one must use their Macys card to get it (in 589 reviews)

  • The company offers some flexibility in terms of work/life balance (in 107 reviews)


Cons
  • They promise a work/life balance but I have not figured that part out yet (in 118 reviews)

  • There is a great deal of pressure to sell Macy's credit cards to customers (in 373 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It's not that great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Macy's

    Pros

    discounts, online scheduling, the location I work at was the best Macy's I been to

    Cons

    not much room to grow

  2.  

    Great company with opportunity for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise Team Associate in Seattle, WA
    Current Employee - Merchandise Team Associate in Seattle, WA

    I have been working at Macy's full-time (more than an year)

    Pros

    Part if a dynamic team that made it enjoyable to come to work everyday

    Cons

    Sometimes compensation can be low but if you stick with the company for a long amount of time

    Recommends
    Neutral Outlook
  3.  

    Administrator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's as a contractor

    Pros

    professionalism, independence, respect, open communication

    Cons

    hours, work-life balance, compensation, working areas

    Advice to ManagementAdvice

    fairness

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Macys

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Columbus, OH
    Former Employee - Sales Associate in Columbus, OH

    I worked at Macy's part-time (less than an year)

    Pros

    People opportunity and clothes

    Cons

    pay sucks would like to see a commission on regular sales

    Advice to ManagementAdvice

    Rotate the commission jobs with other employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail in Merced, CA
    Former Employee - Retail in Merced, CA

    I worked at Macy's part-time (less than an year)

    Pros

    People are really nice and the environment is friendly

    Cons

    Salary is descent but could be better

    Advice to ManagementAdvice

    More benefits would be nice

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Merchandiser

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Macy's

    Pros

    The people you meet are friendly. You can make lifelong friends when you all work at the same level.

    Cons

    The pay is absolutely atrocious. We have the highest turnover due to such a low wage & poor treatment.

    Advice to ManagementAdvice

    Treat the "lowest totem" employees like we matter. Raise the wage and improve the working hours & conditions.

  8.  

    Cosmetics Employee

    Current Employee - Beauty Advisor
    Current Employee - Beauty Advisor

    I have been working at Macy's part-time

    Pros

    Really good discount
    flexibility in advertising shifts

    Cons

    -pay is not so great
    -low commission on cosmetics

    Doesn't Recommend
  9.  

    Great first job and college students so flexible!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Specialist in Rancho Cucamonga, CA
    Former Employee - Sales Associate/Specialist in Rancho Cucamonga, CA

    I worked at Macy's full-time (more than 3 years)

    Pros

    Flexible, advancement, hour lunch, overtime on holidays after a year, little supervision

    Cons

    Pay, not enough coverage on extreme sale days which is every single weekend, too much work for the pay

    Advice to ManagementAdvice

    More training for new employees

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loss Prevention Detective in Cheektowaga, NY
    Current Employee - Loss Prevention Detective in Cheektowaga, NY

    I have been working at Macy's part-time (less than an year)

    Pros

    Flexible hours great management ans lots of interesting people to work with on a daily basis. Would recommend any veteran to get into Loss Prevention. Macy's offeres lots of advancement in this field as well.

    Cons

    Advancement will require moving to different stores if you want to make it a career. Also a associates degree in criminal justice is helpful for advancement.

    Advice to ManagementAdvice

    More clearly defined incentives for meeting or exceed goals

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Try to avoid unless you're willing to sell your soul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Macy's part-time (more than an year)

    Pros

    The idea of Macy's is wonderful and it’s an iconic company. What they claim to stand for is great. There are a few people in management that are passionate about what they do. It's a wonderful way to interact with people on a daily basis if you crave human connection.

    Cons

    The company values are truly skewed. They tell you the customer is their top priority but expect you to shove the store card onto every customer regardless of circumstance. Customers are tired of being badgered about Star Rewards but Macy's could care less. Be weary of taking a position that is Draw vs. Commission because if your department isn't a hot seller and you're not an overbearing shark you'll end up in deficit and threatened with termination. They pay a step above minimum wage and give you ridiculous and unreasonable sales goals.

    Advice to ManagementAdvice

    I've overheard managers on several occasions belittling the sales associates. Not only is it unprofessional but it's offensive. Your success is dependent on the success of the associates you seem to think are a notch above stupid and useless.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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