Macy's

  www.macysinc.com
Work in HR? Unlock Free Profile

Macy's Reviews

Updated August 17, 2014
Updated August 17, 2014
4,454 Reviews

2.9
4,454 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Macy's Chairman, President, and CEO Terry J. Lundgren
Terry J. Lundgren
1,275 Ratings

Review Highlights

Pros
  • The only "pro" about this job is the employee discount, but it isn't even that great (in 496 reviews)

  • The company offers some flexibility in terms of work/life balance (in 95 reviews)


Cons
  • If you don't push their credit card down the customers throat you get fired (in 326 reviews)

  • They promise a work/life balance but I have not figured that part out yet (in 100 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Merchandise Team Manager  in  Minnetonka, MN
    Current Employee - Merchandise Team Manager in Minnetonka, MN

    Pros

    Fun and exciting retail environment

    Cons

    Not enough off stage merchandiser positions offered. No full time positions ever, so heavy workload falls on MTM every week.

    Advice to ManagementAdvice

    Leadership needs to celebrate and thank the offstage team as often as it celebrates and thanks the selling team for accomplishments.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Supportive network of leaders who help you grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Phoenix, AZ
    Current Employee - Manager in Phoenix, AZ

    Pros

    Training and learning possibilities
    future opportunities

    Cons

    Time management is the key to success
    Lots of responsibility requires excellent prioritizing skills

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    great place to work and store management is very supportive and good benefits and good working schedule and good training programs.

    Cons

    i did not find any challenges working at macys. they are a supportive company that assist you when needed.

  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Merchandiser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandiser  in  Palm Desert, CA
    Current Employee - Merchandiser in Palm Desert, CA

    Pros

    They have a genuine desire to help make your schedule work for you
    They encourage a good working atmosphere - have numerous events to build team work
    There are plenty of incentives within departments to help try and generate sales through competition which Associates seem to respond to

    Cons

    Macy's Magic can become a little tedious

    Advice to ManagementAdvice

    Listen to the staff - you have some great staff with some great ideas and be good to listen to them once in a while

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    My experience at Macy's has been average.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fine Jewelry
    Current Employee - Fine Jewelry

    Pros

    Flexible schedule for associates. Time off is okay.

    Cons

    Pay is low and not every department is commission.

    Advice to ManagementAdvice

    Be friendlier and more helpful

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    Could have been better

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good staff good atmosphere great people watching station and decent discounts

    Cons

    Bad hours and the management were not very good with the employees and their needs

  8.  

    Good temporary job, but not really worth it in the long run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Willow Grove, PA
    Former Employee - Sales Associate in Willow Grove, PA

    Pros

    Great relationships between employees and customers, good employee-employee work relationship

    Cons

    The scheduling and organization was not really great. They would make you jump departments whenever it was understaffed, and I personally wasn't comfortable with my knowledge of the products in that specific department. There were quite a few rude customers while working there, trouble with processing coupons, all this work and switching off places for little pay, the scheduling (especially during the holiday season) was a bit ridiculous.

    Advice to ManagementAdvice

    ORGANIZATION IS KEY.

    Doesn't Recommend
    No opinion of CEO
  9.  

    Holiday Cashmere Merchandising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandiser  in  Monterey, CA
    Former Employee - Merchandiser in Monterey, CA

    Pros

    Management was flexible with work hours if needed. I was allowed to control my section as needed, and the employee discount was very nice. Work was constant.

    Cons

    Low pay, confusion on getting a hold of management if needed, sales associates were untrained in much of the store so merchandisers did most of the work, very early hours, clear separation of sales team from merchandising team.

    Advice to ManagementAdvice

    Provide clearer instructions on contacting management, as in direct bosses, more integration of floor team, instruct sales associates on store operations.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    eye opening

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    discount for the employees sucks

    Cons

    stupid people that dont care

  11.  

    Part Time Fulfillment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support Associate  in  Atlanta, GA
    Current Employee - Sales Support Associate in Atlanta, GA

    Pros

    Great company to work to for. Flexible scheduling. Co workers are easy to work with. Job not too hard.

    Cons

    The only thing I wasn't really fund of is basically training myself. Of course during training you have to watch several videos concerning the work environment but it's a totally different arena when you actually hit the floor. Not many people were willing to help.

    Advice to ManagementAdvice

    LESS ATTITUDES! MORE PATIENCE.

    No opinion of CEO

Worked for Macy's? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.