Macy's Reviews

Updated March 30, 2015
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Employee Reviews

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  1. seasonal associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Macy's

    Pros

    the environment , and some of the people you work with

    Cons

    some of the customers are rude

    Advice to ManagementAdvice

    pay better

    Recommends
    Neutral Outlook
  2. Executive Development Program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Development Program
    Current Employee - Executive Development Program

    I have been working at Macy's

    Pros

    High Visibility of Position
    Great Work Experience
    Good Vacation

    Cons

    Bad Work/Life Balance
    Crazy Customers
    Experience can be positive or negative based on your boss and mentor
    Gossip amongst managers worse than grade school

    Advice to ManagementAdvice

    HR and Management is too interconnected...Too much blatant brown nosing.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Paramus, NJ
    Former Employee - Sales Associate in Paramus, NJ

    I worked at Macy's

    Pros

    Flexible hours.Can get very busy on Saturdays.

    Cons

    Sometimes they required you to stay additional hours and like any other retail stores.They are always open.

    Recommends
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  5. ALWAYS HIRING

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tyler, TX
    Current Employee - Anonymous Employee in Tyler, TX

    I have been working at Macy's part-time (less than a year)

    Pros

    The managers are absolutely amazing. They are very considerate with their time and efforts in helping other co-workers. They are very professional and proficient.

    Cons

    Depending on the time of year. Gaining hours can present a possible challenge.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. Customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Valley Stream, NY
    Current Employee - Customer Service Representative in Valley Stream, NY

    I have been working at Macy's

    Pros

    Clothes we have for customers to were.

    Cons

    When we run out of merchandise for guests.

    Advice to ManagementAdvice

    Work hard and ask questions.

    Recommends
    Positive Outlook
  7. Fun times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in San Jose, CA
    Former Employee - Sales Associate in San Jose, CA

    I worked at Macy's part-time (more than a year)

    Pros

    -flexible scheduling, available to pick up or advertise shifts
    -pay out for opening rewards cards
    -discount 20% plus any coupons

    Cons

    -pressured to always make sales
    -pressured to always open accounts
    - no calling in sick, have to advertise shift the day before or day of
    -Holiday hours are crazy
    -no one on one training prior to being on the floor

    Advice to ManagementAdvice

    -Make less pressure to open up credit and push sales
    -Respect employees availability hours
    -Provide one on one training or group training to help prepare for the craziness of the floor and customers

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8. Visual Merchandiser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Merchandiser in Fairfax, VA
    Former Employee - Visual Merchandiser in Fairfax, VA

    I worked at Macy's

    Pros

    I enjoyed learning new trends and having the ability to be creative at work. The employee discount is a plus as well.

    Cons

    Stagnant workplace, very little room for growth or promotion. Pay isn't sufficient for the amount of work expected to be completed.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. Fun, a lot of socialibility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's

    Pros

    Good membership discount, a lot of interaction with clients. Very flexible schedule, and was offered a lot of overtime when needed.

    Cons

    Very low pay. Poor training done in one day. Extremely strict for credit openings. Not enough time practicing on the register.

    Advice to ManagementAdvice

    More communication between employees and management. More organization in shift schedules.

    Recommends
    Positive Outlook
    Approves of CEO
  10. It can be what you make it.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Retail Sales Associate in Houston, TX
    Current Employee - Retail Sales Associate in Houston, TX

    I have been working at Macy's

    Pros

    Meeting people, flexible scheduling, challenging yourself to solve problems, supportive environment, autonomy, good experience. The things that Macy's does well are very well thought out and executed.

    Cons

    Compensation, metrics, occasional disconnect from initiatives. The emphasis on customer service is genuine and the majority of interactions are positive, but incentive is on quantity over quality.

    Advice to ManagementAdvice

    Associates are not well paid, so when concerns are raised it is important to consider them valuable. Empowerment eases pressure.

  11. 1 person found this helpful

    Do not work there !

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Macy's

    Pros

    You can control your own schedule through insite online.

    Cons

    If you don't abide to management , they will to make your life miserable .

    Advice to ManagementAdvice

    Cheap, cheap , cheap . Starts you at $8 per hour. After a year I finally get a dollar raise and that was thanks to Obama .

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