Macy's

www.macysinc.com

Macy's Reviews

Updated January 24, 2015
Updated January 24, 2015
5,449 Reviews
2.9
5,449 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Macy's Chairman & CEO Terry J. Lundgren
Terry J. Lundgren
1,613 Ratings

Review Highlights

Pros
  • the employee discount is good even though one must use their Macys card to get it (in 589 reviews)

  • The company offers some flexibility in terms of work/life balance (in 107 reviews)


Cons
  • They promise a work/life balance but I have not figured that part out yet (in 118 reviews)

  • There is a great deal of pressure to sell Macy's credit cards to customers (in 373 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's

    Pros

    Co-workers were great and you get to work with people

    Cons

    It takes a while to advance

  2.  

    A great company that appreciates loyalty and hard work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Macy's

    Pros

    Opportunity for lateral movement with many positions within one store and for advancement.

    Cons

    Volatile industry with many layoffs over the last 5 years.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's

    Pros

    Great management
    Flexibility in shift
    Good holiday
    Commissions are great
    Availability

    Cons

    Low pay
    Needs more locations

    Advice to ManagementAdvice

    Increase salary!

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great coworkers and Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Exton, PA
    Former Employee - Sales Associate in Exton, PA

    I worked at Macy's

    Pros

    The best thing about working at this Macy's location was the people. I worked with a really thoughtful/kind group of people. My manager was great and flexible. Another perk was Macy's performance incentives- Macy's offers in store spendable vouchers to employees for opening credit card accounts with customers.

    Cons

    The hours were pretty rough and the pay was not so great. I also think their internal portal for scheduling needs some revamping or, at least, a more instructive implementation for the staff to know how to utilize it.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    VSO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Macy's

    Pros

    They have friendly people there.

    Cons

    Standing on your feet all day.

    Advice to ManagementAdvice

    pay more

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great Employee Discount,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier
    Current Employee - Sales Associate/Cashier

    I have been working at Macy's full-time (less than an year)

    Pros

    Great Employee Discount (20 - 30%)
    A number of useful third party discounts (such as cell phone bill discount)
    Great way of meeting new people
    Extremely flexible shifs

    Cons

    You have to solicit credit. This is not optional, if you fall behind on the number of credit cards management would like for you to open, your employment can and most likely will be terminated.

  8.  

    Seasonal employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Sales Associate in Houston, TX
    Current Employee - Seasonal Sales Associate in Houston, TX

    I have been working at Macy's part-time (less than an year)

    Pros

    Glad to have the opportunity to work.

    Cons

    Hard to get consistent shifts after January 1.

    Advice to ManagementAdvice

    Would be nice if some seasonal employees could find regular shifts. Things just phased out, enemy though I was promised to be contacted.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    womens shoes sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Women Shoes Sales Associate in Citrus Heights, CA
    Current Employee - Women Shoes Sales Associate in Citrus Heights, CA

    I have been working at Macy's part-time (less than an year)

    Pros

    the schedule was very flexible and you could switch your shift with almost anyone in your department without having to get a manager involved. the employees were very nice. comfortable work environment

    Cons

    the pay and commission were aweful, 1% commision on top of a minimum wage base. At times finding the correct merchandise was difficult due to disorganization making the job more painful than it should be.

    Advice to ManagementAdvice

    keep up the good job

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Macy's

    Pros

    Meeting people and helping them

    Cons

    Just a very busy Business

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Good opportunity to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Fort Worth, TX
    Current Employee - Retail Sales Associate in Fort Worth, TX

    I have been working at Macy's part-time (more than an year)

    Pros

    Flexible scheduling, and helpful co-workers

    Cons

    Not enough hands on training before being put out on the sales floor.

    Neutral Outlook
    No opinion of CEO

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