Macy's Reviews in San Diego, CA

Updated August 26, 2014
Updated August 26, 2014
4,523 Reviews

2.9
4,523 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Macy's Chairman, President, and CEO Terry J. Lundgren
Terry J. Lundgren
1,302 Ratings

Review Highlights

Pros
  • The only "pro" about this job is the employee discount, but it isn't even that great (in 496 reviews)

  • The company offers some flexibility in terms of work/life balance (in 95 reviews)


Cons
  • If you don't push their credit card down the customers throat you get fired (in 326 reviews)

  • They promise a work/life balance but I have not figured that part out yet (in 100 reviews)

More Highlights

39 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Support Crew

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Associate  in  San Diego, CA
    Current Employee - Support Associate in San Diego, CA

    I have been working at Macy's part-time for less than a year

    Pros

    working with a team, nice discount

    Cons

    one day of video training, no one seems to know what is going on,

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    an awesome company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rfid Lead  in  San Diego, CA
    Current Employee - Rfid Lead in San Diego, CA

    I have been working at Macy's part-time for more than a year

    Pros

    they make sure you are comfortable with customers, and are constantly training on how to better service our customers

    Cons

    it's not easy becoming fulltime

    Advice to ManagementAdvice

    review from time to time how many hours are allotted to stores. lots of work that's needs to be done are left only to pile up day after day. give employees more hours, and get better results.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager  in  San Diego, CA
    Current Employee - Sales Manager in San Diego, CA

    I have been working at Macy's full-time for more than a year

    Pros

    Very employee focused. One of the best HR teams and associate engagement teams of any company I have been with. They are socially responsible and give back to their community.

    Cons

    Big company - Difficult to move between divisions.

    Advice to ManagementAdvice

    Streamline training for store and online associates.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  San Diego, CA
    Former Employee - Sales Associate in San Diego, CA

    I worked at Macy's part-time for less than a year

    Pros

    Flexibility in work hours, if you can't come in you can advertise a shift for someone else to pick it up. Friendly managers (depending on what department you work in). Associates were friendly, and if you made a connection with them, they'd give tips on making sales, interacting with customers, help on the register, etc.

    Cons

    Some days there were hardly any customers and little to no go-backs, but managers would still expect everyone to interact with the few customers on the floor, even if they literally didn't need your help. Some sales goals were nearly impossible to meet, especially combined with a short work shift and no customers in the store. Some employees could sit in front of the register and exceed their sales goals, while everyone else actually had to work for their customers.

    Advice to ManagementAdvice

    Make it equal for everyone, don't reprimand the associates actually interacting with customers and running all over the floor to help a customer, and let others slide by being rude to other associates and staying behind the registers taking all of the sales.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  San Diego, CA
    Former Employee - Sales Associate in San Diego, CA

    I worked at Macy's as a contractor for less than a year

    Pros

    Fast paced environment, time passes by quickly

    Cons

    Minimum wage, unhelpful coworkers, when season ends company discards seasonal employees without giving any feedback on the performance.

    Advice to ManagementAdvice

    Make an effort to promote team work at Macy's.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Customer Service Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Supervisor  in  San Diego, CA
    Former Employee - Sales Supervisor in San Diego, CA

    I worked at Macy's full-time for more than a year

    Pros

    Easy to pick up additional hours.

    Cons

    Crazy schedule over the holidays

    Advice to ManagementAdvice

    Train your associates

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    It was a fun experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate  in  San Diego, CA
    Former Employee - Seasonal Sales Associate in San Diego, CA

    I worked at Macy's part-time for less than a year

    Pros

    choose your own work hours

    Cons

    a lot of people working there

    Advice to ManagementAdvice

    none to offer

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Sales position at the woman's shoe department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  San Diego, CA
    Current Employee - Sales Associate in San Diego, CA

    I have been working at Macy's part-time for less than a year

    Pros

    Flexibility, I was able to change my schedules around with other employees very easy and the discounts were a plus

    Cons

    I didnt like the structure of the management in the company. The feeling of working in the department was very stressful and everyone didn't enjoy their job. lack of team

    Advice to ManagementAdvice

    You need to stress a more culture base. They were so motivated by opening up credits and marking us against others and created a sense of competitiveness that was not good for team building.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Corporate zombie revolving door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fine Jewelry Salesperson  in  San Diego, CA
    Current Employee - Fine Jewelry Salesperson in San Diego, CA

    I have been working at Macy's full-time for more than a year

    Pros

    Its a starter job if you're looking for a position out of High School or need a part-time job to gain customer service experience. You have the ability to set your own schedule..... for the most part.

    Cons

    Mismanagement/ micromanagement with no training just expectations, no growth opportunities, hourly wage ceiling reached quickly. The company as a whole has a serious logistics problem. Terrible benefits. District managers are completely out of touch. The commission rate for Fine Jewelry is almost embarrassing.

    Advice to ManagementAdvice

    Training not just what's considered "coaching". Too often I am told what to do with no knowledge of how to do it or the right tools to do so. Please stop asking your employees to donate money towards the charities you're supporting as a company. We make close to minimum wage!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    eh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate  in  San Diego, CA
    Former Employee - Seasonal Sales Associate in San Diego, CA

    I worked at Macy's part-time for less than a year

    Pros

    employee discounts, great staff, positive environment. Always had morning cheer which gave a general day goal.

    Cons

    stand for 4+hrs, horrible customers, coupons become your enemy

    Advice to ManagementAdvice

    good management, very engaging with employees

    Doesn't Recommend
    Approves of CEO

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