Macy's Reviews

Updated June 10, 2015
158 reviews filtered by
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3.2
Rating Trends
Recommend to a friend
Approve of CEO
Macy's Chairman & CEO Terry J. Lundgren
Terry J. Lundgren
47 Ratings

Pros
  • 2- Employee discount (on top of store markdowns) is a wonderful thing (in 589 reviews)

  • hours are balanced for work life balance (in 107 reviews)

Cons
  • There is no work life balance as the company struggles to compete with other stores by offering lame OneDay sales with peculiar hours (in 118 reviews)

  • Morning meetings consisted of the store manager basically telling you to "push" store credit cards on customers (in 373 reviews)

More Pros and Cons

158 Employee Reviews

Sort: Popular Rating Date
  1. Amazing!! Positive!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in San Francisco, CA
    Current Employee - Sales Manager in San Francisco, CA

    I have been working at Macy's full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Macy's is a positive upbeat company that believes in reward and positive reinforcement for good behavior. All you need to do is show up and be positive, willing to learn, and willing to work. They do believe in accountability, which from a management standpoint is great because it keeps the hard working ones hard working and it pushes the lesser to step up.

    Cons

    Challenges are employees not showing up for their scheduled shifts which in turn negatively affects the ones who did show up because it increases their work load. It also makes it more difficult to juggle all the customers in the store because one person can only do so much.

    Advice to Management

    Keep up with the positivity! It is truly appreciated.


  2. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Rafael, CA
    Former Employee - Sales Associate in San Rafael, CA

    I worked at Macy's (More than 3 years)

    Pros

    Fun place to work. Opportunity for extra hours during the holidays.

    Cons

    No cost of living raises. Raises based on sales production.

    Advice to Management

    Give a cost of living raise to employees.


  3. Staff Investigator

    Current Employee - Staff Investigator in Oakland, CA
    Current Employee - Staff Investigator in Oakland, CA

    I have been working at Macy's full-time (More than a year)

    Pros

    Constant changing retail environment and improving on customer service skills.

    Cons

    Schedule is constantly fluctuating last minute


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. retail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Macy's (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You meet new people and get to spend time with some great co-workers.

    Cons

    Do not expect to get recognition for your hard word.

    Advice to Management

    Pay more attention to their teams.


  6. On Call Beauty Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Concord, CA
    Former Employee - Beauty Advisor in Concord, CA

    I worked at Macy's part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Discount, experience working with many brands and many different kinds of clientele.

    Cons

    Management, opportunities for advancement are slim to none, focus on credit applications

    Advice to Management

    Support employees who work hard if you want them to continue to work hard for you, treat them as human beings, reward high performing employees


  7. Assistant Merchandise Manager

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Assistant Merchandise Manager in San Francisco, CA
    Current Employee - Assistant Merchandise Manager in San Francisco, CA

    I have been working at Macy's full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    -work life balance
    -summer fridays
    -unlimited sick days (at least you don't have to use your pto)
    -rollover pto (CA only)

    Cons

    -location in SF, rent is ridiculous
    -benefits; health insurance is expensive and doesn't cover much
    -pay can be better


  8. Women

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Pittsburg, CA
    Former Employee - Sales Associate in Pittsburg, CA

    I worked at Macy's (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good people, friendly environment, good experience

    Cons

    Low base pay, lack of promoting within the company

    Advice to Management

    Let more people move up in the company


  9. Visual merchandiser

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandiser in San Francisco, CA
    Current Employee - Visual Merchandiser in San Francisco, CA

    I have been working at Macy's full-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    With a flagship store, we have a lot of resources
    Creative
    Work with a lot of creative people

    Cons

    Not a competitive salary
    Poor raises
    Lack of growth

    Advice to Management

    Promote within


  10. Good for a first job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Instructor in Newark, CA
    Former Employee - Instructor in Newark, CA

    I worked at Macy's part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    There are a lot of employee discounts given.
    You are aware of sale items at can catch the items you want at a lower price.
    Co-workers are fun to work with.
    The managers have your back when customers are rude.

    Cons

    Long shift spent on your feet.
    Horrible holiday lines that come along with rude customers who are very needy.
    you are forced to push customers to get the Macy's credit card.
    You get a "grade" in your sales and sometimes other co-workers take credit when they didn't help the customer.


  11. Helpful (1)

    consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Macy's (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    great company , bright people , advanced technology

    Cons

    management is great , so can't think of any cons

    Advice to Management

    keep up great work



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