Macy's Reviews in Valley Stream, NY

4,924 Reviews
3.0
4,924 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Macy's Chairman, President, and CEO Terry J. Lundgren
Terry J. Lundgren
1,423 Ratings

Review Highlights

Pros
  • the employee discount is good even though one must use their Macys card to get it (in 568 reviews)

  • The company offers some flexibility in terms of work/life balance (in 105 reviews)


Cons
  • There is a great deal of pressure to sell Macy's credit cards to customers (in 362 reviews)

  • They promise a work/life balance but I have not figured that part out yet (in 109 reviews)

More Highlights

4 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Not what it's expected to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Valley Stream, NY
    Current Employee - Sales Associate in Valley Stream, NY

    I have been working at Macy's part-time (more than 3 years)

    Pros

    You get paid every week, great customer service experience for your resume, discounts, opens you up to a lot of information with different clothing brands and appliances.

    Cons

    Pretty low salary for a billion dollar corporation, A lot of favoritism, no progression for seniority employees, Not too many hours, could be an unfair work environment

    Advice to ManagementAdvice

    Raise salary and improve on progression

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Team work doesn't always make the dream work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Valley Stream, NY
    Former Employee - Sales Associate in Valley Stream, NY

    I worked at Macy's full-time (more than 5 years)

    Pros

    I loved the people I worked with. As a sales associate you learn a multiple amount of customer service techniques. The discounts offered on the employee website for cellphone bills, Broadway shows, rental cars, etc.

    Cons

    Outrageous sales goals, not enough associates working on sales days, too much responsibility for a sales associate, low pay, low raises. Too much competition when it comes to picking up hours. Attendance system is questionable and possibly illegal???

    Advice to ManagementAdvice

    Managers are too dependent on Associates.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    Learned a lot only working there for 4 months, relaxed environment for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandiser in Valley Stream, NY
    Current Employee - Visual Merchandiser in Valley Stream, NY

    I have been working at Macy's part-time (less than an year)

    Pros

    a lot of the managers are nice, just do what you have to at work and you will have no problems

    Cons

    Its retail so customers are always going to be rude at times, retail jobs are extremely boring

    Advice to ManagementAdvice

    have a better hiring process, Stop having people wait 10 weeks before they know if they are hired or not. People don't want to wait 3 weeks for interview process and then another 2 weeks just to know if they have the job. Also I was told i would have a second interview but never got a call back, i called back every other day and still got the same run around.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Improvements are needed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - On Call Beauty Advisor in Valley Stream, NY
    Current Employee - On Call Beauty Advisor in Valley Stream, NY

    I have been working at Macy's part-time (less than an year)

    Pros

    Cosmetics
    Reputation
    Great on resume
    Benefits
    Flexibility to an extent

    Cons

    Salary sucks
    Attendance points
    Coworkers
    Security is horrible

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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