Macy's West Reviews

Pros

you get discounts when you buy clothes for friends and family and you get first choice on new designs and sizes

Cons

you get small discounts when you buy clothes for friends and family and you get first choice on new designs and sizes

Advice to Senior Management

cheaper

Pros

Good discounts.
Not so busy and easy.
The breaks were good.
Managers explained how to do your job well and successfully. So no guesswork.

Cons

Hours were sometimes hard to get.
Had to always look busy.
Hard to sell the Macy's credit cards to customers.

Pros

-You get 20% as an employee!
-Is okay for entry Level!

Cons

-Pay only $8 an hour!
-Some Supervisors super unfriendly!
-Big pressure on open up accounts every week!
-High Sales Goals!

Pros

On paper great job- early mornings, most weekends off.

Cons

Daily overtime was the expectation, working on days off was the expectation, held accountable for things that were impossible to control or influence under job title.

Advice to Senior Management

Treat store line management with more respect and actually listen and respond to suggestions/concerns/feedback of those on the frontline representing your organization

Pros

It all comes down to respect and integrity. They realized the key to having a productive work environment means you must hire not only talented, excellent, pleasant, team players they have to also provide all the resources
required and keep the work force organized and happy. Clear realistic goals and decent pay. This is how they get the high quality results they must have to sell their product! Macy's West (Star point Studios) understood that when the work force and their environment are healthy happy and well maintained the product will be excellent! healthy and hap When the work place is chaotic or or the employees can't get along in a healthy way or aren't
At Macy's West / Star Point Studios they provided an excellent work environment
complete with state of the art equipment (enough for everyone) a great staff that kept things organized and running as smoothly as allowed by changing markets and events .They also appreciated their workers weather we were freelance or staff
we were told regularly how well we were doing and offered every assistance as we required to complete our tasks well. Pay was correct as well.

Cons

Macy's West/Starpoint Studios is no longer opened. Macy's moved operations back east! The head offices didn't get the benifit of our studio! If they had worked directly with us they would have kept the doors open I'm sure.

Advice to Senior Management

See above! Oh well too late..talk to the former head of Starpoint Studios about how to make a great work environment and how to build a great team!

Pros

Fast paced
People oriented
Great team members

Cons

Sink or swim (you chose your success by taking the initiative to learn)

Advice to Senior Management

A bit of training on what is expected department specific would be great, the sink or swim method is great at weeding out those who aren't what you are looking for but adding a little something to the knowledge base makes associates (even holiday) more effective and helpful.

Pros

Great management team
Flexible hours
paid holidays for FT after 6 months
Benefits after 6 months
Management gives some employees empowerment, meaning they can make some decisions without calling a manager

Cons

Sometimes difficult to achieve sales goals
Long hours during Christmas, some stores open 7am-12am
If its a large store, getting ahold of a manager for customer service issues may be difficult

Advice to Senior Management

If an employee wants to be promoted, do all you can to try to get them in the position that they deserve, given that they are qualified.

Pros

Easy Job, Nice Employees, Nice Management, Part Time Work

Cons

No Benefits, Can't Always Choose Hours

Advice to Senior Management

Listen to the Little Guys

Pros

Great while in school
Not bad pay
Fun place to work if you like the people.

Cons

No teamwork. Employees are really treated like a number and not people. You get reprimanded for taking a day off.

Advice to Senior Management

Build a place of camaraderie not competition.Treat your employees like people not a number.

Pros

The associates are nice and fun to work with and the quality of the merchandise is above average. There is an extra employee discount and benefits are offered.

Cons

Sales goals are made and everyone tries to get to the register so they can make their goal. Not a culture of "team player" but one of competition and rewards to those who can make customers sign up for credit cards.

Advice to Senior Management

There should be a way that we are encouraged to work as a team not against each other. The salary should be higher for a higher quality employee.