Madewell Reviews

Updated August 23, 2014
Updated August 23, 2014
58 Reviews

3.9
58 Reviews
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Millard Drexler
18 Ratings

Employee Reviews

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  1.  

    Sales support associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Madewell part-time

    Pros

    Decent pay for a retail job. Managers are very supportive, and the work environment is awesome! The discount definitely makes it worthwhile.

    Cons

    Moving up in the company unless you are a stylist seems very hard. They are very focused on selling, which is understandable, but sales support staff should be able to get the same opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Amazing work environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Associate  in  Los Angeles, CA
    Former Employee - Visual Associate in Los Angeles, CA

    I worked at Madewell part-time for more than a year

    Pros

    Loved the team I worked with at my store. Everyone was extremely understanding, could change shifts often if you needed. Managers were very easy to work with. The discount is amazing!!! I was promoted within 6 months of starting but only title and job change no pay compensation.

    Cons

    Wish I could have gotten more hours and a raise.

    Advice to ManagementAdvice

    Keep doing what you are doing!

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Pretty good overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Houston, TX
    Former Employee - Sales Associate in Houston, TX

    I worked at Madewell part-time for less than a year

    Pros

    GREAT discounts
    Pretty good staff

    Cons

    Hours/schedules - they didn't really take into account what worked best for you and would schedule me before I told them my availability

    Advice to ManagementAdvice

    When I had some shifts that I couldn't make it was almost impossible to find someone to cover for me. Make this process easier. I was given a list of everyone's phone number. Wish I would've gotten emails or something. Also, stop telling employees not to advertise the student discount, if it exists why not let students know? I thought that was really weird and deceitful.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Lovely place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Madewell

    Pros

    Wonderful management and team! Great clients to work with and great product to sell!

    Cons

    Not much to complain about!

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    madewell is great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support  in  San Diego, CA
    Current Employee - Sales Support in San Diego, CA

    I have been working at Madewell part-time for more than 3 years

    Pros

    the people are great, theres a lot of growth in the company

    Cons

    pay is low, as well as not enough hours for every associate

    Advice to ManagementAdvice

    listen to you associates

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Sales Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support  in  Washington, DC
    Current Employee - Sales Support in Washington, DC

    I have been working at Madewell part-time for less than a year

    Pros

    Great discounts, good customer service opportunities

    Cons

    Long hours, not great management

    Advice to ManagementAdvice

    Should provide more stylist opportunities

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Santa Monica, CA
    Current Employee - Sales Associate in Santa Monica, CA

    I have been working at Madewell full-time for more than a year

    Pros

    This is an awesome place to work at. The staff is always fun and talkative, they really know how to make retail fun while teaching you about the important aspects too. Customer service is the most important part about working at Madewell, so you learn how to go the extra mile for every customer. The employee discount is awesome too!

    Cons

    None! They're flexible with scheduling so there's never an issue with balancing everything.

    Advice to ManagementAdvice

    Keep doing what you're doing, you treat your employees well- just like the customers!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Fun clothes, good customers and good corporate culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  White Plains, NY
    Former Employee - Sales Associate in White Plains, NY

    I worked at Madewell part-time for more than a year

    Pros

    Great discounts, style is cute, appealing sales approach of treating the customer like your best friend

    Cons

    Leadership is sometimes lacking. Only know your schedule a week prior

    Advice to ManagementAdvice

    Be more encouraging

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Madewell

    Pros

    pay is good, easy to take time off, very diverse company, very understanding management

    Cons

    hard to move up or advance within the company, no other cons to really post

  11. 1 person found this helpful  

    Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Bethesda, MD
    Former Employee - Sales Associate in Bethesda, MD

    I worked at Madewell part-time for more than a year

    Pros

    Great website. Great discount. Love the clothes.

    Cons

    promotions are hard to come by. I can't talk about the office culture since I was just a sales associate. Getting time off got harder. Compensation for sales associate was lacking. Was almost forced to have a "private event" for friends and family.

    Recommends
    Approves of CEO

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