Madewell
3.6 of 5 43 reviews
www.madewell.com New York, NY 6 to 15 Employees

Madewell Reviews

Updated Jun 27, 2014

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3.6 43 reviews

                             

100% Approve of the CEO

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Millard Drexler

(11 ratings)

71% of employees recommend this company to a friend
43 Employee Reviews
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    An amazing place to work

    Sales Associate (Former Employee)
    Glendale, CA

    ProsA casual environment that makes you want to go to work. Everyone is so fun and relatable you will have not just coworkers but develop friendships

    ConsWould have loved more hours but was only part time

    Yes, I would recommend this company to a friend

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    Fun, run of the mill retail experience

    Sales Associate (Former Employee)
    King of Prussia, PA

    Pros-Discounts for employees was fantastic!
    - Manager and co-workers were friendly and helpful
    - Co-workers were willing to switch and trade shifts
    - Review of associate performance was fair and objective

    ConsThere was an orientation but it did not cover all of the essentials, particularly regarding how to keep track of all the sales you made as an associate. My sales were not documented for the first few weeks until a co-worker informed me about this. Knowing how to punch in your employee ID when making a sale is important, since prime shifts and scheduling is based off of these numbers.

    Yes, I would recommend this company to a friend

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    Pretty good starting point

    Sales Associate (Former Employee)
    New York, NY

    Prosawesome discount, friendly staff, many chances to engage with customers

    Conswork hours can be kind of random and once you get stuck with a particular shift you stay there. For example, I closed many many times after learning how to close in one of my first shifts.

    Advice to Senior ManagementAsk employees if they would like to change their hours

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Worst Job I've Ever Had

    Anonymous Employee (Former Employee)

    Pros-Decent coworkers
    -Nice product
    -Great discount (but you can't afford it with the way they pay)
    -Efficient at scheduling

    Cons-Very high turnover rate
    -Horrible Pay
    -Rude and disrespectful Management
    -No way to move up
    -Management plays favorites, refuses to offer full-time unless you're a keyholder.
    -Very little benefits
    -Management is very selfish. Quick to throw you under the bus.

    Advice to Senior Management-Learn how to hire people.
    -Consider promoting from within.
    -Consider offering more than minimum wage, not every employee is a student at FIT.
    -Stop playing favorites, Its unprofessional.
    -Consider actual vacation time to employees.

    No, I would not recommend this company to a friend

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    A great company to grow with

    Stylist (Current Employee)
    New York, NY

    ProsThe company is great in terms of fair treatment and respect. The management values their employees.

    ConsTrying to build a clientele base when the management doesn't schedule time in your shift fir client follow ups.

    Advice to Senior ManagementCommunicate with associates more.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great Experience

    DIrect Sales Associate (Current Employee)
    Charlotte, NC

    ProsThere are great opportunities to build relationships and here is a lot of teamwork. The employee discount is also really great. They are also very flexible with scheduling.

    ConsThere was confusion on management and leadership within the store.

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    Wonderful

    Anonymous Employee (Current Employee)

    ProsLove staff, cool vibe. Lots of room for growth in the company because it's growing so quickly

    ConsHonestly, I don't have anything negative to say about working for madewell.

    Advice to Senior ManagementManagement at my store has been amazing.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great work environment

    Sales Support (Current Employee)
    Charleston, SC

    ProsGreat environment overall. Great discount. I love the staff and my superiors as well. Everyone is understanding and willing to help you, as well as mold you and help you grow. The discount that can be applied at all J.Crew Inc companies is stellar! Great quality merchandise.

    ConsHaven't been here long enough to have any real cons, but at first here weren't enough hours to go around. If I didn't have another job I doubt I could make it. This issue is being fixed as more employees dwindle out.

    Advice to Senior ManagementKeep up the great work! I haven't had any problems with any of the management yet, and I truly don't think I will.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Assists stylists in selling, keeping the sales floor up to standards and replenishment.

    Sales Support (Current Employee)
    Philadelphia, PA

    ProsGreat staff and management, train well, many contests for associates, and a great discount

    ConsMinimal hours during slow seasons and small raises

    Advice to Senior ManagementI think visual associates could use better compensation, the hours are longer and much more strenuous. Otherwise I'm very happy with the company!

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    Positive

    Sales Associate (Current Employee)
    King of Prussia, PA

    ProsFlexible work hours, nice people, cheery environment.

    ConsPeople tend to be unfamiliar with the brand.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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