Madewell Reviews

Updated October 15, 2014
Updated October 15, 2014
63 Reviews
3.8
63 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Millard Drexler
21 Ratings

Review Highlights

Pros
  • Great discount, rather young coworkers who you will form a great bond with (in 19 reviews)

  • You can meet great people and it can be an ideal job for a college student as a part-time employee (in 7 reviews)


Cons
  • On-call shifts (won't know if you need to come into work until 2hrs before the shift starts (in 3 reviews)

  • A lot of on call shifts and fairly low pay (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    If you love the clothes, you'll love working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support
    Current Employee - Sales Support

    I have been working at Madewell part-time (less than an year)

    Pros

    The associate discount alone makes it worth working here if you're an avid Madewell customer. In addition, all of the people I work with are great people and easy to get along with. If you love the clothes, it will feel more like shopping for others and for yourself. They also do a good job of accommodating to your schedule.

    Cons

    Like any retail job, the pay isn't anything amazing. The hours are definitely sparse, but if you're more focused on the discounts rather than the actual pay, then it's great.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Former Stylist for 3 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stylist in Boston, MA
    Former Employee - Stylist in Boston, MA

    I worked at Madewell part-time (more than 3 years)

    Pros

    Everyone was nice and easy to work with - the genuinely care about employees.
    Discount was great.

    Cons

    Schedule was inconsistent - like any retail job

    Recommends
    Approves of CEO
  3. 1 person found this helpful  

    Associate Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Madewell full-time (more than an year)

    Pros

    Madewell is a beautiful store with beautiful product. You can meet great people and it can be an ideal job for a college student as a part-time employee. The discount is fantastic and you get it at J.Crew!

    Cons

    I was treated with disregard when it came to my opinion or "version" of the truth. Your higher ups do not care very much about you as you are replaceable in their eyes. It is very sad and unfortunate that your own district managers do not listen to you yet they are the ones who hired you. Just be careful and keep your mouth shut and always have a smile on your face - basically, act like a robot.

    Advice to ManagementAdvice

    Show more care and concern for your employees and especially management - hear them out! Do not jump to conclusions and show that you value their position.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Sales Associate

    • Culture & Values
    • Career Opportunities
    Former Employee - Stylist in Charlotte, NC
    Former Employee - Stylist in Charlotte, NC

    I worked at Madewell part-time (more than an year)

    Pros

    Great atmosphere & great product. They really care about their upper management, so I never had a bad manager.

    Cons

    A lot of on call shifts and fairly low pay.

    Recommends
  6.  

    Amazing, fun and supportive work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Miami, FL
    Former Employee - Sales Associate in Miami, FL

    I worked at Madewell part-time (more than an year)

    Pros

    Great discounts, great people, exciting promotional parties and overall fun store to work in! Everyone was very helpful when it came to switching shifts for school related conflicts, etc.

    Cons

    None that I can think of right now.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Sales support associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Madewell part-time

    Pros

    Decent pay for a retail job. Managers are very supportive, and the work environment is awesome! The discount definitely makes it worthwhile.

    Cons

    Moving up in the company unless you are a stylist seems very hard. They are very focused on selling, which is understandable, but sales support staff should be able to get the same opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Amazing work environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Associate in Los Angeles, CA
    Former Employee - Visual Associate in Los Angeles, CA

    I worked at Madewell part-time (more than an year)

    Pros

    Loved the team I worked with at my store. Everyone was extremely understanding, could change shifts often if you needed. Managers were very easy to work with. The discount is amazing!!! I was promoted within 6 months of starting but only title and job change no pay compensation.

    Cons

    Wish I could have gotten more hours and a raise.

    Advice to ManagementAdvice

    Keep doing what you are doing!

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Pretty good overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX

    I worked at Madewell part-time (less than an year)

    Pros

    GREAT discounts
    Pretty good staff

    Cons

    Hours/schedules - they didn't really take into account what worked best for you and would schedule me before I told them my availability

    Advice to ManagementAdvice

    When I had some shifts that I couldn't make it was almost impossible to find someone to cover for me. Make this process easier. I was given a list of everyone's phone number. Wish I would've gotten emails or something. Also, stop telling employees not to advertise the student discount, if it exists why not let students know? I thought that was really weird and deceitful.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Lovely place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Madewell

    Pros

    Wonderful management and team! Great clients to work with and great product to sell!

    Cons

    Not much to complain about!

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    madewell is great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support in San Diego, CA
    Current Employee - Sales Support in San Diego, CA

    I have been working at Madewell part-time (more than 3 years)

    Pros

    the people are great, theres a lot of growth in the company

    Cons

    pay is low, as well as not enough hours for every associate

    Advice to ManagementAdvice

    listen to you associates

    Recommends
    Positive Outlook
    Approves of CEO

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