Madison Square Garden

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Madison Square Garden Reviews

Updated August 13, 2014
Updated August 13, 2014
89 Reviews

3.5
89 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Madison Square Garden President and CEO Hank J. Ratner
Hank J. Ratner
44 Ratings

Review Highlights

Pros
  • Great people - everyone is very passionate about their job (in 8 reviews)

  • Great environment to learn about sports and entertainment (in 4 reviews)


Cons
  • Not a lot of room to grow, within the company (in 3 reviews)

  • long hours, sometimes didn't have much to do so sat idely (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Student Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Associate  in  New York, NY
    Current Employee - Student Associate in New York, NY

    Pros

    Sense of community in an exciting workplace. Many networking opportunities and chances to make friends with other Student Associates (interns)

    Cons

    Pay is low but manageable. It is better than an unpaid internship. It is hard living in the city and only making 8.00 an hour less taxes but the experience is so hands on that it makes it all worth it

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  New York, NY
    Former Employee - Intern in New York, NY

    Pros

    Good experience working with the teams. You get involved in a lot of different things. People were friendly and helpful.

    Cons

    Long hours but that is is sports. Downside was working the internship and having classes too. Don't have classes on your schedule while doing an internship here you may have a tough time with your grades.

    Advice to ManagementAdvice

    Allow more time to network with other employees. Sometimes the internship is so time consuming that there isn't time to really chat and get to know other full time employees.

  3.  

    It is what it is

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Close to Penn Station and easy to my desk and then to leave.

    Cons

    No room for growth. Upper management is hands off. No perks and no extra compensation.

    Advice to ManagementAdvice

    Great a more unified team feeling within the company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Not Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Student Associate  in  New York, NY
    Former Employee - Student Associate in New York, NY

    Pros

    Discount on MSG stuff. Looks good on resume.

    Cons

    Worked for one of the teams during the offseason, and there was absolutely nothing to do. No immediate supervisor, so there was no one to ask questions and we were in the office space completely alone. Didn't train us and then got mad when we didn't understand certain things. No networking, no connections, no culture. Didn't learn any skills at all, no one made an effort to include us. It sounds like this may have just been our department though and other interns had more luck.

    Advice to ManagementAdvice

    Appreciate your interns and put some effort into giving them skills they can use- letting them participate more, etc.

    No opinion of CEO
  6.  

    Great second job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good place to work if it is your second job. Family like atmosphere.

    Cons

    Not many opportunities for advancement

    No opinion of CEO
  7.  

    Great People, but hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  New York, NY
    Current Employee - Intern in New York, NY

    Pros

    You can easily access the people that will help you career-wise.

    Cons

    Employees are sometimes under appreciated.

    Advice to ManagementAdvice

    N/A

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Young talent need not apply

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing  in  New York, NY
    Former Employee - Marketing in New York, NY

    Pros

    Looks good on resume, Sports lovers dream.

    Cons

    Conservative "If it ain't broke don't fix it" attitude. Poor compensation. Growth is unusual and is rarely achievement based. People just fall into higher roles because they know people and/or have been there for ages. Student associates have little opportunity for employment after internship. Lots of inexperienced management.

    Advice to ManagementAdvice

    Listen to new talent; they might actually bring the business into the 21st century.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Great place to start a career after college. Then go elsewhere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    Pros

    Good benefits: Medical, Dental, Vision, Vacation/Sick time, 401K.

    Cons

    Low salary, employees are under-appreciated and disrespected. No room for advancement in most departments. Easy to get "stuck"

    Advice to ManagementAdvice

    Pay employees market value for their position. Take what employees say seriously and use that information to better the company and make processes more efficient. Show employees they are valuable and not pawns.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Fresh out of high school workers, immature and rude supervisors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Worker/Cashier  in  New York, NY
    Former Employee - Food Worker/Cashier in New York, NY

    Pros

    Positive guests, tips, discounts, starting pay

    Cons

    Co-workers, supervisors, favoritism when distributing hours and work posts, lack of honesty, lack of maturity

    Advice to ManagementAdvice

    Stop hiring little children. Stop babying grown supervisors. Stop picking out your favorite employees.

    I was on "investigative layoff" because I allegedly did not ask for ID when serving beer to someone who was of age as a secret shopper. No warning. No anything. Always early and on time. The one decent supervisor of the place had nothing but great things to say about me. Additionally, the stand I was assigned to had another person there who did not receive any kind of punishment just because I was the cashier that night. On top of all of this, MSG failed to report anything to the union. I did not bother because I hated working here in the first place so I saw no point. The union called me 3 MONTHS LATER to inform they did not hear anything about it until that time but said it was too late to do anything. If it had not been too late I would have helped them with their investigation concerning unfair layoffs.

    The cashiers/chefs are mainly seniors in high or fresh out of high school. Rude, childish, immature and annoying. Did not know how to speak to the guests with their cursing and slang. I was confused as to how they even got the job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    MSG Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager, Partnership Strategy  in  New York, NY
    Former Employee - Manager, Partnership Strategy in New York, NY

    Pros

    Great property, strong teams, heavy demand for MSG properties, New York City.

    Cons

    Poor career advancement opportunity. Management always turning over - have to start from scratch. Salaries are low.

    Advice to ManagementAdvice

    Pay your employees more. Clearer path for career advancement. Increase salary to market rate when promoting from within.

    Recommends
    Positive Outlook
    Disapproves of CEO

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