Glassdoor is your free inside look at Madison Square Garden reviews and ratings — including employee satisfaction and approval rating for Madison Square Garden CEO Hank J. Ratner. All 47 reviews posted anonymously by Madison Square Garden employees.
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Hank J. Ratner
Former Employee – worked at Madison Square Garden full-time for more than a year
Pros – Excellent place to kick off your career, outstanding training, limitless resources, the best in the business are all at MSG. A fantastic place to learn from the pros, network and build life long professional relationships.
Cons – Not a lot of room for growth, management is reluctant to promote sales people
Advice to Senior Management – Promote!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-15 09:56 PDT
Current Employee – been working at Madison Square Garden full-time for less than a year
Pros – I work at the most famous arena in the world
Cons – Not paid as well as other jobs
Advice to Senior Management – Increase base salary to sales representatives
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-03-25 15:58 PDT
Current Employee – been working at Madison Square Garden
Pros – Limitless resources, the best in the business are all at MSG. A fantastic place to learn from the pros, network and build life long professional relationships
Cons – Not a lot of room for growth.
2013-04-22 07:55 PDT
Former Employee – worked at Madison Square Garden full-time for more than 7 years
Pros – Exciting events, fast-paced, relevant and interesting challenges
Cons – Heavily corporate, sometimes to the point of nonsense (battling to get funds for an extra printer, while the company is paying coaches and players who aren't with the teams anymore millions), poor pay, intense hours
Advice to Senior Management – MSG is known for taking quality employees for granted, and rewarding sacrifice with low pay.
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-19 07:03 PDT
Former Employee – worked at Madison Square Garden full-time for more than 3 years
Pros – Large company with many projects and resources
Cons – So large that there is a lot of corporate red tape and people often feel overlooked or insignificant.
Advice to Senior Management – It's the nature of the beast.
Yes, I would recommend this company to a friend
2013-04-08 09:43 PDT
Former Employee – worked at Madison Square Garden full-time for more than a year
Pros – Inside scoop on upcoming events
Cons – Senior management needs to provide more support and encouragement to its HR personnel. It is very clear that Ratner would rather eliminate the HR function altogether.
Advice to Senior Management – Wake up! Your saving grace is the value of your HR function and your employees. Look towards building an organization that is more supportive of its employees and less dictatorial.
No, I would not recommend this company to a friend
2013-04-07 11:44 PDT
Former Employee – worked at Madison Square Garden full-time for more than 10 years
Pros – It's the "World's Most Famous Arena" -- few places will give you more exposure to so many different facets of the sports and entertainment industry. Good health and retirement benefits.
Cons – Upward mobility will depend more on your politicking ability than your work performance. Very bureaucratic organization so you need hundreds of approvals to get anything done. Disconnect between upper management and lower level employees.
2013-02-28 12:29 PST
Current Employee – been working at Madison Square Garden full-time
Pros – How cool is it to be able to say that you worked in a place that has had so many historic events as a part of it's legacy? Made you feel more important than you really were sometimes and how many jobs can you say that about? It is a somewhat recession proof industry. I won't buy the new house or car but I have to go see my Knicks to keep my mind off of the bad economy!
Cons – If you are a non-union employee and are not in tune with the company culture of eating, sleeping and breathing your job 24/7, you are going to have a rough time at the company.
No, I would not recommend this company to a friend
2013-03-01 12:00 PST
Current Employee – been working at Madison Square Garden part-time for less than a year
Pros – -This job is easy fun and people are great!
-I actually look forward to coming to work
Cons – -Pay is awful
-Hours can be bad, nights, weekends, holidays
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-06 16:48 PST
Former Employee – worked at Madison Square Garden full-time for more than a year
Pros – Gain an amount of exposure to the business that is unmatched.
Cons – Best in the business from all over the world work here. So it is very hard to climb the corporate ladder.
Advice to Senior Management – Keep up the good work.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-21 19:44 PST
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