Magellan Health Reviews

Updated July 30, 2015
173 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.0
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Barry Smith
51 Ratings

Pros
  • Work from home opportunties are good (in 15 reviews)

  • They encourage work-life balance, caring for each other, and delivering great customer service (in 10 reviews)

Cons
  • Local upper Management is unethical at best (in 4 reviews)

  • Call center environment, still better then most (in 3 reviews)

More Pros and Cons

173 Employee Reviews

Sort: Popular Rating Date
  1. health guide

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Magellan Health

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    No micro management. Work from home available

    Cons

    Multiple meetings and lengthy virtual trainings


  2. Magellan Doesn't Care

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Proposal Writer
    Former Employee - Proposal Writer

    I worked at Magellan Health

    Doesn't Recommend
    Doesn't Recommend

    Pros

    - Annual team retreat. - Good food in cafeteria.

    Cons

    - Too much overtime required. - Insufficient training on products. - Little support from directors. - Arrogant sales staff who treat proposal staff as less than professionals.

    Advice to Management

    "MAGELLAN CARES. As an active corporate citizen, Magellan is dedicated to improving the lives of individuals and families in need through corporate resources and employee-driven volunteerism." Management, start caring more about your employees and less about profit!


  3. Louisiana CMC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QI Clinical Reviewer in Baton Rouge, LA
    Current Employee - QI Clinical Reviewer in Baton Rouge, LA

    I have been working at Magellan Health full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits. Nice work environment. Quarterly monetary incentives for over and above work.

    Cons

    Does not invest money in quality systems and sufficient staff to accomplish necessary job resulting in pressured staff doing sub quality work or working overtime. Not enough corporate support.

    Advice to Management

    None


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. ICR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ICR in Saint Louis, MO
    Current Employee - ICR in Saint Louis, MO

    I have been working at Magellan Health full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Dayshift with potential to work from home

    Cons

    Isolation Very fast paced. Expected to authorize 15 cases/hr


  6. Mailroom Clerk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mailroom Clerk in Baltimore, MD
    Former Employee - Mailroom Clerk in Baltimore, MD

    I worked at Magellan Health (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work 17 years for this company. Have of nice relationship with the people I work with. Love the job.

    Cons

    They did not help us found of the people that work there for 17 years.


  7. Can't wait to leave...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Manager in Albuquerque, NM
    Current Employee - Clinical Manager in Albuquerque, NM

    I have been working at Magellan Health full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Reasonable salary, good benefits, generous PTO. Lots of talented people in the mix.

    Cons

    Direct management does not seem interested in supporting or engaging talented, motivated staff. Instead, manager seems easily threatened and creates multiple barriers in staff development and progress. After a while, just a burn out situation, with few options to progress. Initially very excited to work for this company. Now, can't leave soon enough.

    Advice to Management

    Cultivate the talented, engaged and motivated staff you already have. If the bottom line is so important then keeping good staff to support the business makes sense.


  8. contract manager

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contract Manager in Albuquerque, NM
    Current Employee - Contract Manager in Albuquerque, NM

    I have been working at Magellan Health full-time

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Work from home. Systems culture is positive

    Cons

    Communication not best at regional levels


  9. Good People But...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics in Columbia, MD
    Current Employee - Logistics in Columbia, MD

    I have been working at Magellan Health full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Highly committed people that want to help others Diverse staffing makes it interesting Cooperative spirit within teams Good pay and perks

    Cons

    Never enough people here in my area..often too stressful Have noticed company Getting too corporate and less caring

    Advice to Management

    My department has many good people but not enough of us. Often feel like "under the gun" due to stress levels.


  10. not a bad place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graphic Designer in Maryland Heights, MO
    Current Employee - Graphic Designer in Maryland Heights, MO

    I have been working at Magellan Health (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    benefits and flexible work schedule

    Cons

    too much middle management and no direction.


  11. Was excited when I got hired, only to be disappointed by managers leadership skills and being treated like trash

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - UM Specialist in Orlando, FL
    Former Employee - UM Specialist in Orlando, FL

    I worked at Magellan Health full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Staring pay is slightly higher than other places, but be prepared to stay where you start. Benefits are decent and PTO is good.

    Cons

    Management is clueless, expect to be spoken to like you are garbage, no matter how hard you work it is never enough, blatant disrespect from arrogant managers, constant micro management, if you are not a brown moser you will not get anywhere. Favoritism based on super fiscal things like looks, age etc will get you promoted too.

    Advice to Management

    The people that work for you are not your slaves, they are not dogs or mindless robots.



Showing 173 of 179 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.