Magellan Health Reviews

Updated July 26, 2015
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172 Employee Reviews

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  1. Helpful (1)

    n/a

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CCA in Maryland Heights, MO
    Current Employee - CCA in Maryland Heights, MO

    I have been working at Magellan Health full-time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    the manager seem to work with you , and very helpful in getting the information you need to complete the job. vacation time is wonderful

    Cons

    raise is either nonexistence or low, alot is put on the employee to do but the compensation is very low unless you come in and start off on a good pay rate after that its hard to get raises if any at all

    Advice to Management

    to hold on to employees, help them to move up and not be selective and political


  2. Helpful (1)

    An Entry Level, Stepping Stone Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Magellan Health full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    *Flexible Work Schedule *Excellent Vacation Allowance *Casual Summers *Casual Dress the rest of the year with a pass *On-site, full service café *On-site gym *Work From Home for most positions

    Cons

    *Minimal Training for most positions *Poor communication between upper management and their staff *Lack of office moral & professionalism *Limited opportunity for promotion; lots of lateral moving around *Expensive Insurance plans *No employee appreciation program

    Advice to Management

    Connecting with your staff is essential to a team that is willing to bend over backwards for the well being of the company. I believe that you will find that opening the doors of communication will allow your staff to voice their opinions and ideas, even if its not possible for you to make everything happen at once. At the end of the day, employees that work hard every day want to be heard. They want to be appreciated for a job well done. Unfortunately, that is a huge problem at Magellan. When career seekers realize that their work will not be appreciated verbally, let alone through adequate compensation, they will leave the company. And that leaves a lot of unhappy employees who will do the very least to keep their jobs. In fact, the majority your employees will tell you that their top reasons for staying at Magellan are for the flexibility and the vacation time. Do you not want your employees to enjoy what they do and love working for the company? Doesn't it make sense to invest in exceptional individuals, who will in return give you exceptional quality of work? Better training, communication, an appreciation program, and standards would change the atmosphere for the better.


  3. Helpful (3)

    Toxic Work Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resource in Maryland Heights, MO
    Former Employee - Human Resource in Maryland Heights, MO

    I worked at Magellan Health full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Able to work at home, great benefits

    Cons

    The most toxic work environment I have ever worked in. Management is out of touch and dishonest and bonuses are a joke. Work load exceeded what was able to completed in a 40 hour work week. I felt like I was walking into the lions den each day.

    Advice to Management

    Take into consideration that the people that are working for you are human beings, not mindless robots


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  5. QI Clinical Reviewer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Reviewer in Montezuma, IA
    Former Employee - Clinical Reviewer in Montezuma, IA

    I worked at Magellan Health full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay, great benefits, flexible schedule, most departments are great to work in.

    Cons

    A new director came into the company and dismantled an entire well established team in less than a year. Senior management knew what was going on and did nothing about it. This director did not have the skills to lead her team during the changes that were happening within the company, so instead made it difficult for her team to work under her, so we all found other positions. When giving a thumbs down, I would recommend working there in any department accept the QI department.

    Advice to Management

    When hiring management that do not have leadership skills, recognize this and intervene early before you lose an entire team of great workers.


  6. Helpful (1)

    NIA-Not worth it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auth Representative in Saint Louis, MO
    Former Employee - Auth Representative in Saint Louis, MO

    I worked at Magellan Health

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Fast-paced, decent pay and benefits

    Cons

    Management treated employees like children and were constantly telling them they needed to be quiet and work, when minutes later they would be loud and goofing off.

    Advice to Management

    Hire better supervisors


  7. Helpful (1)

    Better than it was in the past

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbia, MD
    Current Employee - Anonymous Employee in Columbia, MD

    I have been working at Magellan Health

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Magellan has improved its work experience over the last 4-5 years as compared to my first 4-5 years here. Salaries have gotten better; benefits and time off have always been good. They do a lot more telecommuting than they used to, and there can be pretty good scheduling flexibility if you are not in certain jobs like a phone queue. Lots of opportunity for internal job movement. Company has had a lot of growth in last 5 years.

    Cons

    The company manages budgets very closely and are often doing reorganizations, trying to trim the budget even closer leading to frequent changes, including possible staff reductions. Company depends on contracts so there are always accounts coming and going, also leading to changes (i.e., hiring, layoffs, etc.). They preach about work/life balance, but they keep the staffing so thin that this is not always a reality, particularly for exempt employees.

    Advice to Management

    Don't run staffing budgets so tight that people are maxed out all the time. The company makes plenty of money so set your staffing levels at a comfortable level so employees can be less stressed out, take their PTO, etc.


  8. MCC of Florida

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ICCM in Saint Petersburg, FL
    Current Employee - ICCM in Saint Petersburg, FL

    I have been working at Magellan Health full-time

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Work from home. Decent Pay Encourage and assist with CEU's Weekly team and one on one meetings with supervisor.

    Cons

    Constant change (not always for the better) When a staff member leaves, rather than hiring a replacement, teammates have to absorb their work. The Avaya phone system is horrible. Just experienced a bunch of layoffs.

    Advice to Management

    Hire people. Don't tell us the company has made several millions/billions of dollars and then turn around and start laying people off.


  9. Care Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Care Manager in Maryland Heights, MO
    Current Employee - Care Manager in Maryland Heights, MO

    I have been working at Magellan Health

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Relaxed Management who are helpful with the learning curve.

    Cons

    Poorly organized HR who will mess up your pay

    Advice to Management

    Fix Worday


  10. Its what you make it

    • Career Opportunities
    Current Employee - Field Network Coordinator in Newtown, PA
    Current Employee - Field Network Coordinator in Newtown, PA

    I have been working at Magellan Health (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Its a national organization that has a good reputation.

    Cons

    The abundance of network changes.


  11. Helpful (1)

    Mflc

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MFLC in Virginia Beach, VA
    Current Employee - MFLC in Virginia Beach, VA

    I have been working at Magellan Health full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Working with military families. Opportunity to travel.

    Cons

    No raises and the job doesn't require a clinical license. A Masters level could do the work. Pay is pitiful for license required

    Advice to Management

    Give raises. People should get pay increase if the do multiple rotations. Raise the salary if you want to keep licensed clinicians



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